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Student HelpDesk
413-597-3088 | [email protected] | Password Changer
The Student HelpDesk is staffed by Student Technology Consultants (STCs) and located on the 2nd floor of Sawyer Library (CET).
Phone & Walk-in Support
Semester Hours
Mon -Thurs10 a.m. – 2:30 a.m.Friday10 a.m. – 10 p.m.Saturday12 p.m. – 6 p.m.Sunday12 p.m. – 2:30 p.m.Summer Hours
Mon -Fri8 a.m. – 5 p.m.
Help Forms & Tickets | Help Guides & Training -
Information Technology Client Services
413-597-4090 | [email protected] | Password Changer
Information Technology Client Services is located on the 1st floor in Jesup Hall, in Room 105, and the 2nd floor of the Sawyer Library (CET).
Phone & Walk-in Hours
Mon – Fri8:00 a.m. – 5:00 p.m.After-hours and weekend help
- Email [email protected]
- Call the Student HelpDesk: 413-597-3088
Classroom Computers and Projection Systems
Media Services: 413-597-2112 or 2112 from classroom phones.
Email: [email protected]Hours when classes are in session
Mon – Thurs8 a.m. – 8 p.m.Friday8 a.m. – 5 p.m.
Instructional Support
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Information Technology Client Services
413-597-4090 | [email protected] | Password Changer
Information Technology Client Services: Located on the 1st floor of Jesup Hall, Room 105, and the 2nd floor of the Sawyer Library (CET).
Phone & Walk-in Hours
Mon – Fri8:00 a.m. – 5:00 p.m.After-hours and weekend help
- Email [email protected]
- Call the Student HelpDesk : 413-597-3088
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Information Technology Client Services
413-597-4090 | [email protected]
Information Technology Client Services is open Mon-Fri, 8 am - 5 pm.
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