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Student HelpDesk
[email protected] |413-597-3088 | Password Changer
The Student helpdesk is available during the coronavirus interruption. Email [email protected] for assistance. If you are unable to email, call 413-597-3088 and leave a message. We’re monitoring these systems 8am-8pm weekdays and 10am-6pm on the weekends. You can also check out the FAQ's for remote learning.
Student Computer Purchasing | Help Forms & Tickets | Help Guides & Training
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Drop-in Hours Available for Moving to Remote Instruction
Faculty can stop by virtually (10AM to 4PM weekdays). If you have trouble joining the virtual drop-in hours, please send an email to itsupport@williams.edu. You can also check out the guides for remote teaching. For questions on the weekends or whenever the drop-in room is closed, please contact your liaison or email [email protected].
Client Services
The helpdesk is here for you too, email [email protected] for hardware & software issues. If you are unable to email, call 413-597-4090 and leave a message. We’re available 8am-8pm weekdays and 10am-6pm on the weekends, and will respond as soon as possible.
ITech Department Liaisons | Help Forms & Tickets | Help Guides & Training
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Information Technology Client Services
[email protected] |413-597-4090 | Password Changer
The OIT helpdesk is here for you, email [email protected] for fundamental hardware/software issues. If you are unable to email, call 413-597-4090 and leave a message. We’re available 8am-8pm weekdays and 10am-6pm on the weekends, and will respond as soon as possible.
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