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Student HelpDesk
413-597-3088 [email protected]Password Changer
The Student HelpDesk is staffed by Student Technology Consultants (STCs) and located on the 2nd floor of Sawyer Library (CET).
Phone & Walk-in
Summer Hours:
Mon -Fri 8 a.m. – 5 p.m.Semester Hours:
Mon -Thurs 10 a.m. – 2:30 a.m. Friday 10 a.m. – 10 p.m. Saturday 12 p.m. – 6 p.m. Sunday 12 p.m. – 2:30 p.m. Additional technology support is available at the CET from the Student Media Consultants (SMCs).
Help Forms & Tickets
Help Guides & Training -
Faculty/Staff HelpDesk
413-597-4090 [email protected]Phone & Walk-in Hours: The Faculty/Staff HelpDesk is located on the 1st floor in Jesup Hall, in Room 105, and the 2nd floor of the Sawyer Library (CET).
Mon – Fri 8:00 a.m. – 5:00 p.m. After-hours and weekend help
- Email [email protected]
- Call the Student HelpDesk : 413-597-3088
Classroom Computers and Projection Systems
Media Services 413-597-2112 or 2112 from classroom phones.Hours when classes are in session
Mon – Thurs 8 a.m. – 8 p.m. Friday 8 a.m. – 5 p.m. Instructional Support
Additional technology support is available at the CET from the Student Media Consultants (SMCs).
Help Forms & Tickets
Help Guides & Training -
Faculty/Staff HelpDesk
413-597-4090 [email protected]The Faculty/Staff HelpDesk: Located on the 1st floor of Jesup Hall,Room 105, and the 2nd floor of the Sawyer Library (CET).
Phone & Walk-in Hours
Mon – Fri 8:00 a.m. – 5:00 p.m. After-hours and weekend help
- Email [email protected]
- Call the Student HelpDesk : 413-597-3088
Additional technology support is available at the CET from the Student Media Consultants (SMCs).
Announcements
Aug 10, 2018
Jul 24, 2018
Newest Phish: “**PLEASE READ** EMPLOYEES SURVEY REPORT 2018”
Jul 23, 2018
Jul 17, 2018
Newest phishing email, subject line: “2018 EMPLOYMENT FOR STUDENT ONLY”
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