Williams first subscribed to Zoom in the early days of the pandemic to support remote teaching, and it was set up so that cloud-recorded Zoom meetings were automatically uploaded to Glow and Panopto. (Panopto is the video streaming service used by Glow.) At the time, that made good sense, since… Continue reading »
The Williams College Office for Information Technology is hiring multiple, service-oriented Academic Technology Specialists due to coinciding retirements within the team. The Academic Technologists provide technical and pedagogical assistance to faculty, students, and staff for the effective use of technology in teaching, research, and learning. Working closely with other… Continue reading »
Providing you have the appropriate modern defenses like MFA enabled for all of your critical accounts, including your Williams account, then these attacks are something that you should expect but not worry too much about. We can’t avoid them. They will occur. But when you receive a call, text or… Continue reading »
Multi-Factor Authentication (MFA) Fatigue Attacks – What they are, what they mean, and what to do. If you’ve been paying attention to securing your information, you’ve likely heard to use a second-factor with your authentication, going a step beyond the traditional credential pair of a username and password and using… Continue reading »
Williams has switched to Mail Merge with Attachments as its licensed mail merge tool replacing the previous YAMM (Yet Another Mail Merge) tool. Using Mail Merge with Attachments (MMwA) for mail merges – Office for Information Technology (williams.edu)… Continue reading »
Process for managing data when an employee changes departments within Williams When a Williams employee changes departments (for example someone going from the Office for Information Technology to the Facilities department), Google shares, drives, calendars, email aliases and lists need to be manually changed. The employee, supervisor and possibly department… Continue reading »
Phishing, Smishing and Vishing is on the rise…don’t fall victim to these attacks! Welcome to NCSAM week 2! This week we’ll take an in-depth look at three of the most common social engineering attacks, and the characteristics that aid in correctly identifying them. But before we reach that three-way fork,… Continue reading »
Welcome to NCSAM week 2! This week we’ll take an in-depth look at three of the most common social engineering attacks, and the characteristics that aid in correctly identifying them. But before we reach that three-way fork, what do these have in common? All phishing attacks are an attempt to… Continue reading »
October is National Cyber Security Awareness Month – Brush up on your social engineering knowledge! CISA’s theme this year is “See Yourself in Cyber,” but half of their content was covered last year, when I shared info about passphrases, MFA, phishing, and how… Continue reading »
In order to fix the issue of multiple copies being printed, OIT will be upgrading Papercut this Sunday. Printing will be unavailable from 7:00 am to 9:30 am. Please plan accordingly. Continue reading »
Due to a delay in Adobe processing licenses for many schools, people at Williams are receiving an erroneous message regarding an expiring license. Adobe has assured us that there will be no interruption in the use of Adobe products like Acrobat. You can simply delete the message, there is no… Continue reading »
The Student Records System (Sarah) will be offline for routine maintenance on Tuesday, September 20, between 5:30 pm and 7:30 pm. Continue reading »
There is a bug in our current version of Papercut which is causing printers to print more than the requested number of copies when sending more than one copy from a Mac. We will need to upgrade Papercut in order to completely fix this issue but it will be about… Continue reading »
Events and opportunities to get creative are popping up all the time so be sure to bookmark and check the FabLab public calendar often! Stop in and explore something new or bring a project and just hang out with other crafty folk!… Continue reading »
We will be upgrading the listserv server and application on Friday, August 26, from 5:00pm to 7:30pm. During this time, the listserv will be unavailable. Messages send to lists during that time will be held in a queue and delivered after the upgrade it complete. This new version of the… Continue reading »
The OIT/Itech Zoom drop in-room is now open to respond to questions in prep for the Fall semester. Note that the room has a new Zoom link this year. As always, check here https://oit.williams.edu/#faculty for the hours and the link to join. Continue reading »
The Williams Makerspace is hiring two first-year students for the 2022-23 academic year. Prior experience is helpful, but not necessary as we can provide training. Your passion for Making, 3D printing and/or virtual reality (VR) is absolutely required. Learn how to make things, help your fellow students and… Continue reading »
No matter your hardware platform of choice or what software you use, they all need updates from time to time, often to protect you and your data from loss or harm. Run through this brief checklist to ensure your systems are as ready as you are for the fall. 1. Install… Continue reading »
Dear Williams staff, faculty and students, To continue providing secure access to our wireless network, OIT is updating several related servers and certificates on Tuesday morning, August 16th Most wireless devices including laptops, phones and tablets will prompt you to trust or accept the new certificate for eduroam. Please do… Continue reading »
A new quizzing tool (New Quizzes) is now available to all instructors on GLOW. You will be asked to choose between New Quizzes and Classic Quizzes when you add a new quiz item. The New Quizzes will become the default version and the Classic Quizzes will retire by June, 2024. Continue reading »
On August 6, 2022, Zoom will be retiring installations older than version 5.3.0 to address a critical security vulnerability. To avoid disruption, please follow the instructions below to check the current version of Zoom, and if necessary to update Zoom on your computer or device before August 6, 2022. Upgrading… Continue reading »
We will be upgrading the PaperCut printing software and servers on Saturday, July 30. Network printing will be offline from 8am-2pm. Continue reading »
The PayPal image shown was alarming enough to encourage the victim in this case to call the number shown. Through a variety of social engineering techniques, the threat actor convinced the victim grant them remote access to their computer. So far, this is all bad news. Some good… Continue reading »
Google Data Storage Google is placing a quota for drive storage on all educational institutions starting July 1st. Why? More data requires more servers and more electricity, consuming more energy; Google is hoping to limit this growth. Because of this, student accounts at Williams are being limited to 15GB, which… Continue reading »
We are excited to kick off a multi-year project to Collaboratively Optimize Williams. This project, which will replace our core Human Resources, Finance and Student systems, is so much more than just a technology upgrade! In this project, people from across the College will come together to reimagine the way… Continue reading »
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