Cybersecurity Awareness Month week 4: Happy Halloween!

Happy Halloween, but beware the year-round trick-or-treaters! You may have a bowl of candy prepared for the ghosts and goblins to arrive soon, but are you prepared for the hackers too? They’re already at your doorstep and they have all they need to give you a good fright! Want to… Continue reading »

October is Cybersecurity Awareness Month! Do your part, #BeCyberSmart

The NCSA, CISA and Williams College invite you to participate in Cybersecurity Awareness Month 2020 this October as we encourage all users to own their role in protecting connected devices. Do your part. #BeCyberSmart this October. More: If you connect it, protect it. The line between our online… Continue reading »

Changes to Google Meet on October 1st

On October 1st, Google will change its videoconferencing tool to return it to its pre-COVID level of service. After 9/30, you will not be able to use a phone to call into a Google Meet (although the Meet app on a smart phone will continue to work) and Meet sessions… Continue reading »

Problem with Jabber around noon today

If your jabber client is not working please, exit completely out of Jabber and log back in.  This is all that should need to be done to get it working again.  You have to exit jabber by closing the app not just the window. Below are some instructions by the… Continue reading »

Learn Glow, Meet, Zoom, Panopto and Google

A series of workshops are running throughout the summer covering the use of Glow, Meet, Zoom, Panopto and the Google suite of tools to communicate with students, record lectures, distribute course materials and manage classes. Workshop descriptions and sign-up instructions. The Remote Teaching Readiness Quiz can help you… Continue reading »

Teach Summer 2020

This year Teach Week becomes Teach Summer! The goal of Teach Summer is to support faculty as they prepare for teaching in fall 2020.The program offers the following modes of engagement and options for participation.   More information available on the site: This year Teach Week becomes Teach Summer!… Continue reading »

GLOW: New Rich Content Editor (RCE)

New Rich Content Editor (RCE) You will see two significant changes: Content Selector – These menu tools used to appear on the right side of your screen, but are now conveniently embedded within the new RCE toolbar. Media Options – Although built-in media tools… Continue reading »

Google introduces tiled view to replace grid view

The expanded tiled layout now lets web users simultaneously see up to 16 participants at once.  It is available from the Meet preferences, layout option. Previously we recommended the Google Meet Grid View extension.  The new built in tiled layout is a better option as it’s… Continue reading »

Working Through Disruption

Advice to keep your department functioning during a disruption Start planning now – regardless of how the current situation unfolds, this is important work, plan now and you will be better prepared for any emergency. Identify your department’s most critical functions, focus on them first.  What absolutely must get done… Continue reading »

Checking Status of Our Services

Williams relies on cloud-based partners to provide vital services to our community, never more so than in this time of remote learning and distributed work. As many millions of students, instructors and staff members across the globe are increasing the use of and reliance on these technologies, our partners have… Continue reading »

Three Basic Tips for Protecting Your Home Computer

Amid the ongoing events and our recently remote arrangements, you may find yourself in a different location or using a home computer for your work duties. OIT has the following three tips for using your own personal hardware to do your work. Following this advice will better protect you, your… Continue reading »

Cloud Services Status

Use the links below to check the status of campus services hosted off-campus. Google (All G Suite products) Glow (Canvas) Glow Video Streaming (Course Media Gallery / Panopto) Poll Everywhere Zoom If you don’t see your problem here, please feel free to contact OIT. Continue reading »

Jesup Data Center Repair on 1/25 & 1/26

Urgent data center repairs will occur on January 25th, 2020 (Saturday) and 26th, 2020 (Sunday), Jesup Hall will be closed both days.  On Saturday the 25th, campus WiFi and Internet access will be working, but the data center must be shut down to do this work.  No core administrative systems… Continue reading »

Traveling? Stay secure while in motion

Cybersecurity Tips For Travelers Before You Go Update your mobile software. Treat your mobile device like your home or work computer. Keep your operating system software and apps updated, which will improve your device’s ability to defend against malware. Back up your information. Back up your contacts, photos, videos and other mobile… Continue reading »

New Course Navigation Menu

On Saturday October 19, the Course Navigation menu on GLOW will be updated for improved accessibility. The new menu will include color (no more greyed out items) and visual indicators to define active/inactive menu items. No functionality will be affected. The active link will be displayed in black and include… Continue reading »

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