Help Guides
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- Accessing Multiple Google Accounts
- Core Administrative System Account Login Directions
- Creating a Strong and Unique Password
- Exiting Employee Checklist (things to do BEFORE your end date)
- Guest Accounts
- Guest Wireless Access
- Initial Account Setup Directions
- Initial Login to Student Records System for Faculty
- Initial Login to Student Records System for Students
- LastPass password manager
- Microsoft Office 365 – Office 2019 Suite
- Password Changer
- Saving/Migrating Email and Docs when leaving Williams
- Student and HR System Passwords
- Student Guide to Technology at Williams
- Which Login to Use for Various Services
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- Accessing Multiple Google Accounts
- Administrative System Project Definition Form
- Adobe Creative Cloud Suite
- Clearing Web Browser Cache, Data, Cookies and History
- Computer Management and Licensed Academic Software Installation
- Core Administrative System Account Login Directions
- Data Classification Policy and Usage Guidelines
- Email Setup for iOS: Google’s Gmail.app
- EMS Room Scheduler
- Enterprise Content Management (ECM)
- File Transfer Settings (FTP/SFTP)
- Financials System
- G-Suite for Education (GAE)
- Google Drive
- Google Meet – Best Practices
- Google Meet and Zoom
- Google Tips-N-Tricks
- Human Resources System
- Initial Login to Student Records System for Faculty
- Initial Login to Student Records System for Students
- Log into Student Records System from outside of the US
- Microsoft Office 365 – Office 2019 Suite
- Online Service Providers Used At Williams
- PowerPoint Image Resolution
- Remote Computer Access
- Secure and Safe Computing for Administrative Offices
- Software Help
- Sophos Antivirus
- Spyware & Malware
- Student and HR System Passwords
- Student Guide to Technology at Williams
- Student Records System
- Student Records System Help Links
- Using MailChimp at Williams
- Using Webex – audio/video online conferencing
- VPN (Virtual Private Networking)
- VPN Installation on Personal or Home Computers
- Web Browser Information for HR and Student Systems
- Williams Google Guides
- Williams Website/WordPress Help
- Windows and Office Activation
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- 32-bit vs 64-bit Windows
- Computer Recycling (Greenup) Program
- Determining MAC Addresses for Network Devices
- Electronic Device Support
- Initial setup for iPads
- New Hires: How to Request a Computer
- Purchasing a Computer (Faculty/Staff)
- Remote Computer Access
- Requiring a Password When Resuming from Stand-by Mode (Sleep)
- Student Guide to Technology at Williams
- Windows and Office Activation
- Working From Off-Campus
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- Backing Up Data
- Connecting to the Microsoft file servers – Macs
- Connecting to the Microsoft file servers for PCs not on Active Directory
- Data Classification Policy and Usage Guidelines
- Department Drive Mappings on the Microsoft File Servers
- Different ways to access Google Drive – Web Browser, Backup and Sync, File Stream
- File Transfer Settings (FTP/SFTP)
- Google Drive
- Google Team Drive
- Managing Google Suite Files – Changing Ownership
- Mapping a Network Drive (Windows/Mac)
- Recovering Files From Windows File System (F and G drives)
- Saving/Migrating Email and Docs when leaving Williams
- Working From Off-Campus
- You can put a time limit on shared items in Google Drive!
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- 2 Factor Authentication
- Be Scam Aware
- Core Administrative System Off-Campus Login Alert Service
- Core Administrative System Off-Campus Login Alert Service
- Core Administrative System Self-Service Security FAQ
- Data Classification Policy and Usage Guidelines
- File Encryption
- Filtering Email With Your Mail Client
- How Breaches Outside of Williams Affect You
- Impulse
- Java and other web plug and add-ins
- Laptop Encryption
- LastPass password manager
- Loading the Williams CA Certificate
- Massachusetts Identity Theft Law
- October-NCSAM-phishing
- Online Service Providers Used At Williams
- PC Networking
- Personally Identifiable Information (PII) Removal
- Phishing Emails
- Preventing Device Theft
- Report Phishing Attempt
- Requiring a Password When Resuming from Stand-by Mode (Sleep)
- Scam and Phishing Identification
- Secure and Safe Computing for Administrative Offices
- Security
- Sophos Antivirus
- Spyware & Malware
- VPN (Virtual Private Networking)
- What to do if you responded to a phishing email or logged in to a fake web page
- Which Login to Use for Various Services
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- 2 Factor Authentication
- Alumni Email Forwarding
- Clearing Web Browser Cache, Data, Cookies and History
- College Listserv Instructions
- Email Absence Notice
- Email Overview
- Email Setup for Androids
- Email Setup for iOS: Google’s Gmail.app
- Email Setup on Outlook
- Filtering Email With Your Mail Client
- Forwarding Incoming Emails to a non-Williams Account
- Google Groups
- Initial Account Setup Directions
- Ironport
- Mac Mail Setup
- New Email Account: Gmail Setup
- Outlook: Create, Change, Customize a View and Ribbon
- Outlook: Recreate Contact Groups in Gmail
- Preventing scanned documents from Konica/Bizhubs from going to spam
- Saving/Migrating Email and Docs when leaving Williams
- Setting Your Browser as Default Email Handler
- Using MailChimp at Williams
- Using POP Instead of IMAP with Williams Gmail
- Why OIT does NOT whitelist domains
- Yet Another Mail Merge – YAMM
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- Core Administrative System Account Login Directions
- Initial Account Setup Directions
- Initial Login to Student Records System for Faculty
- Initial Login to Student Records System for Students
- Password Changer
- Printing Overview
- Request General Assistance
- Student Guide to Technology at Williams
- Working Through Disruption
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- Cisco Jabber Client – What is it?
- Conference Calls
- Conference Phone Policy
- Extended Absence Greeting
- Extension Mobility
- Forwarding Calls
- OIT Headset Policy
- Online Phone Utilities
- Online Web HelpDesk Form for Telecom Requests
- Student Landlines
- Telecom Policies
- Telephone Quick Start Guides
- Using Webex – audio/video online conferencing
- Voicemail: Command Reference
- Voicemail: Message Checking
- Voicemail: Resetting your pin/password
- Voicemail: Setup
- Voicemail: Voicemail to Email Notification
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- Determining MAC Addresses for Network Devices
- Eduroam
- First Days Computing Guide
- Guest Wireless Access
- Joining Eduroam or Purple Air
- Mac Networking
- Mapping a Network Drive (Windows/Mac)
- Network Device Registration
- Networks / Wireless
- PC Networking
- Proxy Server Set-Up on an iPad
- Scheduled maintenance for South Science network 4-17-19
- VPN (Virtual Private Networking)
- Wired Ethernet jacks in Dorm Rooms
- Wireless Application Usage
- Wireless Devices in the Residence Halls
- Wireless FAQ
- Wireless Glossary
- Wireless Network
- Working From Off-Campus
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