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Office for Information Technology
Williams » Office for Information Technology » Glow » How do I troubleshoot issues while viewing videos in Panopto?

How do I troubleshoot issues while viewing videos in Panopto?

Q: I’m trying to access streaming media in Glow, but I see a blank screen?

Q: How can I troubleshoot other issues such as buffering and A/V desync while viewing videos?

 

 

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Covid-19 Information

Covid-19 is an ongoing concern in our region, including on campus. Safety measures are in place, and campus community members and guests are additionally advised to take personal precautions. See the college's Covid-19 website for information about campus policies. For the latest research and recommendations from the CDC, visit cdc.gov/coronavirus.

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Announcements

  • Mar 24, 2023

    Student Records System (Sarah) unavailable Saturday between 8am and 9:30am

  • Mar 17, 2023

    Printing will be unavailable Saturday morning from 7am to 11am

  • Mar 10, 2023

    Live Securely in 2023 (part 4 of 4)

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Office for Information Technology
Jesup Hall
22 Lab Campus Drive
Williamstown, MA 01267 USA
Office for Information Technology Phone Number 413.597.2094
413.597.4103
[email protected]

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