Visitors to campus please click here for Williams Guest wifi directions
Joining Eduroam (Wi-Fi) on Campus
Williams has transitioned our primary wireless connection from Purple Air to Eduroam. After connecting to Eduroam at Williams you will be able to use the Eduroam network at other participating colleges and Universities.
To join Eduroam you will log in with your Williams email address (e.g. [email protected]) and email password. Then if prompted trust or accept a new certificate. Examples of what you might see are listed below:
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After selecting Eduroam from your list of available Wi-Fi networks you will see the following
Click Join. Accept the certificate:
Click Continue. You may then get an authorization window which is your local computer account and the computer password (used to install software or make changes):
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After selecting Eduroam from your list of available Wi-Fi networks iOS devices may get a prompt to accept the new certificate. Click Trust or Accept.
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After selecting Eduroam from your list of available Wi-Fi networks Windows computers will get a security alert regarding the new certificate. Click Connect to continue.
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Android devices that do not automatically connect can use the following app in the google play store: https://play.google.com/store/apps/details?id=app.eduroam.geteduroam&hl=en_US&gl=US
Android devices and Chromebooks can also be to configured manually. You may need to minimize the on screen keyboard to see some of the fields: After selecting Eduroam from your list of available Wi-Fi networks you may need to change the "EAP Method" to "PEAP", then log in. So far in our testing these devices connect without needing to accept the new certificate.
Newer Android phones will ask for the following, and more closely follow the setup for a Chromebook or Google Pixel.
You may need to uncheck "save identity and password" if you enter your password incorrectly once. Then try connecting again with it checked.
Network SSID: eduroam
Security: 802.1x EAP
EAP Method: PEAP
Phase 2 Authentication: MSCHAPV2
CA Certificate: Default, (use system certificate), or None.
Domain Name: williams.eduOlder phones:
Google Pixel:
Network SSID: eduroamSecurity: 802.1x EAPEAP Method: PEAPPhase 2 Authentication: MSCHAPV2CA Certificate: (use sytem certificate)Domain Name: williams.edu
In some cases it may be necessary to “forget” the exising network and then rejoin it. Information on how to forget a network is available here: https://oit.williams.edu/help-guides/wifi-and-wired-connections/how-to-forget-a-wireless-network/
If you continue to have trouble but can get on the guest network or a cellular network running the configuration tool here can help:
https://cat.eduroam.org/
For additional help you can contact the Faculty/Staff Support Desk at 413-597-4090 or email [email protected] . Students should contact the Student Support Desk at 413-597-3088, send email to [email protected] or stop by the Student Support Desk in Sawyer Library, 2nd floor Center for Educational Technology.
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