Wireless Network (Eduroam)

(Visitors to campus please click here for Williams Guest wifi directions)

Joining Eduroam (Wi-Fi) on Campus

Williams has transitioned our primary wireless connection from Purple Air to Eduroam.  After connecting to Eduroam at Williams you will be able to use the Eduroam network at other participating colleges and Universities.

To join Eduroam you will log in with your Williams email address (e.g. [email protected]) and password. Then if prompted trust or accept a new certificate.  Examples of what you might see are listed below:

• macOS

  After selecting Eduroam from your list of available Wi-Fi networks you will see the following

  

  Click Join.  Accept the certificate:

  

  Click Continue.  You may then get an authorization window which is your local computer account and the computer password (used to install software or make changes):

  

• iOS Devices

  After selecting Eduroam from your list of available Wi-Fi networks iOS devices may get a prompt to accept the new certificate.  Click Trust or Accept.

  

• Windows 10

  After selecting Eduroam from your list of available Wi-Fi networks Windows computers will get a security alert regarding the new certificate.  Click Connect to continue.

  

• Android devices and Chromebooks

  Android devices and Chromebooks often require a manual configuration. After selecting Eduroam from your list of available Wi-Fi networks you may need to change the "EAP Method" to "PEAP", then log in. So far in our testing these devices connect without needing to accept the new certificate.

  Newer Android phones will ask for the following, and more closely follow the setup for a Chromebook or Google Pixel.

  You may need to uncheck "save identity and password" if you enter your password incorrectly once.  Then try connecting again with it checked.

  Network SSID: eduroam
  Security: 802.1x EAP
  EAP Method: PEAP
  Phase 2 Authentication: MSCHAPV2
  CA Certificate: Default, (use system certificate), or None.
  Domain Name: williams.edu

  Older phones:

  

   

   

  Google Pixel:

  Network SSID: eduroam

  Security: 802.1x EAP

  EAP Method: PEAP

  Phase 2 Authentication: MSCHAPV2

  CA Certificate: (use sytem certificate)

  Domain Name: williams.edu

In some cases it may be necessary to “forget” the exising network and then rejoin it.  Information on how to forget a network is available here:  https://oit.williams.edu/help-guides/wifi-and-wired-connections/how-to-forget-a-wireless-network/

If you continue to have trouble but can get on the guest network or a cellular network running the configuration tool here can help:
https://cat.eduroam.org/ 

For additional help you can contact the Faculty/Staff Support Desk at 413-597-4090 or email [email protected] . Students should contact the Student Support Desk at 413-597-3088, send email to [email protected] or stop by the Student Support Desk in Sawyer Library, 2nd floor Center for Educational Technology.

The following Networks and Systems members are responsible for the planning, deployment, and maintenance of the Williams Wireless Network:
Edward Nowlan – Director of Networks and Systems
Todd Gould – Switching, Deployment, Maintenance, Planning