Jabber

Cisco Jabber Documentation

Using Your Computer for Calls

Click the phone icon in the lower left corner of the Jabber window to open the Phone Controls menu and select “Use my computer for calls.” If you have multiple microphones or speakers plugged into your computer, you need to click on the Gear icon – Settings (PC)… Continue reading »

Frequently Asked Questions

Can I forward a voicemail message using the Cisco Jabber client? Yes, right-click the voicemail message within the Jabber client and click Forward voice message. When I use Jabber to place phone calls on a computer, should I use a headset? Yes, in order to experience the best sound… Continue reading »

Where to find helpful settings in Jabber on the PC

Jabber Menu File Create and Import Contacts View Profile Settings General Start Jabber when computer starts Spell check Chats Fonts and Styles Audio Settings for Ringers/Alerts Speaker Microphone Advanced Audio Settings Video Choose which camera to use Calendar Calendar Integration – during installation, we sync Jabber with our… Continue reading »

Jabber Cheat Sheet

Jabber Navigation User Status Search and Call Bar Contacts Chats Phone Controls Meetings Settings Menu Custom Groups Group Contacts Custom Groups Group Contacts… Continue reading »

Installing Jabber on an Android

Before using the Cisco Jabber Mobile Client, the IT Department will have to configure phone systems to allow access from your personal device. Please notify [email protected] if you intend to use Cisco Jabber on a mobile device, and confirm what OS your device is using (e.g. Android or iPhone). Continue reading »

Installing Jabber on the iPhone

Before using the Cisco Jabber Mobile Client, OIT will have to configure our phone systems to allow access from your personal device. Please notify [email protected] if you intend to use Cisco Jabber on a mobile device, and confirm what OS your device is using. (i.e. Android or iPhone). On your… Continue reading »

Installing Jabber on a Mac

An account is required to use Jabber.  Please contact [email protected] for a Jabber account if you do not already have one. The Cisco Jabber workstation client is available from the OIT software download site. You will be required to login with your Williams username and password.  Once logged in,… Continue reading »

Installing Jabber on a PC

An account is required to use Jabber.  Please contact [email protected] for a Jabber account if you do not already have one. The Cisco Jabber workstation client is available here: https://oit.williams.edu/software/entry/733/  You will be required to login with your Williams username and password.  Once logged in, click the Download… Continue reading »

Cisco Jabber Client for Remote Work

Jabber is a presence client that is helpful with remote work.  It is software that provides you with: Calling from your computer (including video) Visual Voicemail & the ability to play/manage voicemail from your computer Chat which can easily be switched to a phone call if needed Presence (knowing when… Continue reading »