Glow Help - HOME

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What is GLOW?

GLOW is Williams’ Course Management System. (glow.williams.edu) It’s a web-based and easy to use platform that supports instructors in their teaching and communication with students. GLOW provides a suite of tools that makes it easy to put course materials online, including video and audio. It can also help faculty engage with students in a variety of ways including discussion forums, the online scheduling (Signup Sheets) of office hours and lab experiments, and the assignment collection and grading of quizzes and homework to name a few.

  • Faculty

    • Course Publish Button
      The home page of your course will indicate that it is unpublished and have a button for publishing to make the course available for students.

      Click the Publish button under “Course Status”  in the upper right hand corner of the page. Students cannot see your course and content until you publish it.

       

       

      •  

        filelevel
        The file repository indicates that files are locked (unavailable to students) when the icon for the file has a padlock on it. There is a lock icon in the settings that can toggle the lock status of the file.

        Content areas in Glow can be made to be available or unavailable to students even after a course is published. To the right of modules, pages, or other content will be an icon in the shape of a cloud. If the cloud is a light grey color, then the content is unavailable to students. You can click on the cloud to toggle the availability. When the cloud is green, the content item will be available to students. In the case of modules, you will want to make sure that the parent module is available to students as well as the content items listed in that module. Both the cloud for the parent module and the content items in the module will need to be the color green.

        modulehide
        Green clouds indicate that course items are visible to students. Grey clouds indicate that content is not visible to students.

        In addition, there is a files repository. You can use Settings > Navigation to hide menu items from students including the Files menu item. When students view the course, the Files menu item would not be present. This effectively hides all the files in the file repository. You could then selectively share files by linking to files from a page or module.

        However, there is also the option of keeping the Files menu item accessible to students, but controlling what students can see or access. When you hover over an item you can see icons for a padlock, pencil, and trash can. Clicking on the padlock icon will allow you to lock the file and make it unavailable to students. You can also make the file invisible to students. The file icon will appear to have a lock on it if you select either of these options.

        studentview
        In the settings area, you can click on the student view icon in the upper right hand corner. This will allow you to see the course with a student view and verify if students can or cannot see various course items and components.

        Once you have uploaded content and made it available or unavailable to students, you can check on your work but going to Settings and using the Student View button in the upper right hand corner. This will allow you to explore the course and see the course as it will appear to students. Click on the File menu item and test the accessibility of the files there. Also look at any modules or pages you have added and see if you can see them. To exit student view, there is a blue button in the lower right hand corner that says "leave student view."

       

    • Modules

      glow-modules-new-2018
      Click to view full size.

      Modules (default course Home Page) are used to organize course content by topics, weeks, units, or a different organizational structure. Modules essentially create a one-directional linear flow of what students should do in a course.

      Each module can contain files, Discussions, Assignments, Quizzes, links and other learning materials. You can add existing content (e.g. Assignments) or create a new entry (e.g. Page or Discussion forum) within the modules. Modules can be easily organized using the drag and drop feature. Elements within the modules can also be reorganized by dragging and dropping.

      Here is how to post your syllabus file as a Module item.


      Also read:

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      You can also use the Syllabus Page or a Page to post your syllabus as shown below.

      Syllabus Page

      Screenshot of Syllabus Page
      Click to view full size.

      When you use the Syllabus Page, “Course Summary” is automatically generated based on Assignments and Events within a course. The “Course Summary” can only be changed by editing or deleting the Assignments or Events. All Assignments (unpublished and published) are listed in the Syllabus Page for instructors, but students can only see published items. The Syllabus Page makes it easy to communicate to your students what will be required of them throughout the course in chronological order.

      In addition, you can insert text, links, images, videos and audio above the “Course Summary” section.

      Here is how to upload your syllabus to the Syllabus Page.


      Also read:

      Front Page

      Screenshot of the Front Page as Home Page
      Click to view full size.

      You can design your course home page (Front Page) with text, images, media, and links. The links can be to files (e.g. syllabus in PDF or PowerPoint lecture), other Glow Pages, Discussions, Quizzes, and external content.

      Here is how to upload your syllabus to a Glow Page.


      Also read:

    • If you teach a course with multiple sections of the same course content/assignments, and don’t want to duplicate them in each section you teach, there is a way to consolidate and merge your sections into a single course on Glow. This is called “cross-listing” which allows you to move all enrollment in one course (section) to another course (section).

      For example, if you teach two sections of Economics 110 (15F-ECON-110-01 and  15F-ECON-110-02) and would like to use 15F-ECON-110-01 as the parent course of the two sections, you go to the settings of 15F-ECON-110-02 to cross list it to 15F-ECON-110-01.

      Click “How” here to learn how to cross-list sections. You can also watch a short video on Cross-listing.

    • Enrolling non-Williams Users to Your Course

      If you want to enroll non-Williams user(s) into your course, you will need to request an auditor (guest) account. Please fill out this form at:

      http://hr.williams.edu/forms/williams-affiliation-request-form/

      You will need their full name including middle initial, address and phone number.  If you know that they ever had a Williams account, select “Renewal” for Affiliation Status on the request form instead of “New.”

      After the auditor account is created (or renewed), you can enroll him/her the same way as you enroll those who have Williams username as described below.

      Adding auditor flowchart

      Enrolling/Removing Students, TAs & Auditors to/from Your Course

      Officially registered students are automatically enrolled into your corresponding Glow course and you do not need to add any students. However, you can invite other students to join your course via People link.
      Use Unix ID or Williams short-style email addresses (e.g. jfs1@williams.edu, not [email protected]) to find the student in the system .
      How do I add students and TAs to my course?
      – How do I remove a student from my course?
           A: Please email [email protected] with the name of the student

      There are six predefined roles:

      • Teacher: Teacher can add content items, grade students, add users and change some course default settings.
      • TA: TA has almost the same rights as a Teacher, but can NOT view nor edit grades.
      • Grading TA: Special TA who has access to the Gradebook, Assignments, and Discussions, but NO editing rights.
      • Grader-Homework: Special TA who only have access to the Gradebook and Assignments. NO editing rights.
      • Student: That’s self-explanatory, they generally have fewer privileges within a course.
      • Designer: By default, the Designer cannot edit grades, nor add/remove users. They can edit course content. Generally speaking, the Designer Role is best suited for the instructional designers or curriculum writers who write and manage course content.
      • Observer:  The Observer role can be used to enroll auditors and guests who would like to participate in a Glow course but do not need to earn course credit. Observers have limited permissions that allow them to see what is going on in a course without interrupting the flow of daily course communication.

       

    • To copy course content, assignments, and quizzes from previous semesters, use the Course Import Tool from the Course Settings.

      1. Go to your new course, then in the course navigation menu on the left, click the Settings link.

      2. Click the Import Content Content button on the right.

      glow-import-course tool

      3. Select Content Type
      glow-import-content-type

      4. Search for a Course
      glow-import-search-course

      5. Select Migration Content
      glow-import-select-content
      To import all content from the course, select the All Content radio button.
      If you want to select specific content, click the Select specific content radio button.

       

      6. (optional) Adjust Events and Due Dates
      glow-import-adjust-dates

      7. Click the Import button.
      glow-import-import-button

    • Using an iPad is great for screen recording due to the touchscreen capabilities and easy to use Quicktime recording features, and recording on iMac/MacBook is also very convenient. The recordings can then be published to Panopto for use in Glow, however there is one thing you may need to do before publishing to Panopto is possible.

      Problem: By default, newer iOS’s record videos using High Efficiency Video Coding (HEVC a.k.a H.265 and MPEG-H Part 2), but Panopto cannot currently work with this compression method and the result is audio that does not play back correctly. 

      Solution: To ensure that your videos will playback correctly through Panopto in Glow, you will need to Turn Off High Efficiency Mode for Recording in iOS prior to recording. This means your recordings will be encoded for H.264, which will also generally perform better for users with limited internet bandwidth. 

       

      NOTE: If you have already created videos using HEVC, then you can convert those files using Handbrake or VLC. 

      Handbrake

      VLC

        • Download and install VLC.

       


    Students

    • Not all courses on Glow are published. Your professor may have decided NOT to use Glow this semester. Please contact your instructor first. If the course is published and available, but you still don’t see it, please contact Instructional Technology at [email protected]

       

    • Write Reply

      Write Reply

      Create a new discussion entry by clicking the Reply text field.

      Open Image

      Open Image

      Click the Image icon.

      Select Canvas Tab

      Select Canvas Tab

      Click the Canvas tab.

      Select My files

      embed-image-reply-student

       

      Upload Image

      Upload Image

      To upload an image to embed, click the Upload File button.

      Select File

      Select File

      In the dialogue box, select a file to upload [1]. Then click the Open button [2].

      View File

      View File

      View your uploaded file.

      Insert Alt Text

      Insert Alt Text

      The Attributes field will populate the Alt text field [1], which is the name of the image. For better accessibility, type a description of the image contents. To add the image as decorative, click the Decorative image checkbox [2]. If the Decorative Image checkbox is selected, the alternative text field is grayed out.

      Note: If you want to include an image title, which will appear when a user hovers over the image, embed the image and then switch to the HTML Editor. Title tags must be manually added to the HTML code.

      Change Attributes Image Dimensions

      Change Atteributes Image Dimensions

      The image’s default dimensions will also populate automatically. Dimensions are referenced in pixels defined by width then height.

      To change the image dimensions, type in the number of pixels you would like for the new image width [1]. Then press the Tab key on your computer keyboard. Since Canvas maintains the aspect ratio of your image, the entry for the image height will be changed automatically [2].

      Embed Image

      Embed Image

      Click the Update button.

    • 1. Click the Signup Sheets link.signup-button

      2. Click the Available Openings link.

      signup-sheet-how-to-signup

      3.  Select the correct signup sheet.  You will see a calendar showing all openings for the sheet. Hover over an openings icon and click  Signup to add yourself.  (You can remove yourself by clicking on the red X later if you needed.)

      signup-sheet-select-slot

      To see all the openings for this sheet in a text-based list, click the “List Openings” tab.

      signup-sheet-select-slot-listview

    • Using an iPad is great for screen recording due to the touchscreen capabilities and easy to use Quicktime recording features, and recording on iMac/MacBook is also very convenient. The recordings can then be published to Panopto for use in Glow, however there is one thing you may need to do before publishing to Panopto is possible.

      Problem: By default, newer iOS’s record videos using High Efficiency Video Coding (HEVC a.k.a H.265 and MPEG-H Part 2), but Panopto cannot currently work with this compression method and the result is audio that does not play back correctly. 

      Solution: To ensure that your videos will playback correctly through Panopto in Glow, you will need to Turn Off High Efficiency Mode for Recording in iOS prior to recording. This means your recordings will be encoded for H.264, which will also generally perform better for users with limited internet bandwidth. 

       

      NOTE: If you have already created videos using HEVC, then you can convert those files using Handbrake or VLC. 

      Handbrake

      VLC

        • Download and install VLC.

       

     

     

    • This page provides a how-to guide and an introduction to the key concepts of Glow to help instructors get started.

      The same content is also available as a downloadable pdf file getting-started.

      Log in

      You can login to the Glow service at http://glow.williams.edu. You should use your regular Williams username (e.g. abc1)  and password.

      Dashboard

      The Dashboard is the first thing you will see when you log into Glow.

      Introduction to the GLOW Interface

      Your course(s) is under “Courses” [1]

      1. Global Navigation: The links of the global navigation menu at the top of the page access features that are shared by all the courses on Glow you are enrolled in. This menu stays the same no matter what page you are looking at.

      2. Course Navigation: The course navigation links provide access to features within the current course.When each course is first created on Glow, by default it will have fourteen areas linked to in the course navigation (Announcements, Assignments, Discussions, Grades, People, Pages, Files, Syllabus, Outcomes, Quizzes, Modules, Conferences, Collaborations, Settings). As an instructor, you can customize what links are shown in your course and hide from students those that you don’t need in your course.

      3. Course Content Area: This is where your course content is displayed

      4. Sidebar (context sensitive): The sidebar shows the features available on the page you are currently looking at. The sidebar will change as you go to different pages within your course.

      GLOW Course Settings

       

      The “Settings” button within the course navigation menu on the left of the screen is where you can view or update the details of your course settings and its sections. You can also configure what will be available to students in the course navigation menu.

      1. Course Details: The details of the course, including its name. These should generally be left as the default, although this is also the place to set your course interface to use a non-English language.

      2. Sections: You can manage the different sections of your course and their enrollments, and the people associated with your course and their role. It also has a tool that allows you to consolidate enrollments of cross-listed courses into one. Please consult with your Itech Liaison if this is the first time you’re making changes to the sections of a course.

      3. Navigation: You can modify the Course Navigation menu listed of your course. You can hide specific links from students, and drag and drop links to change their order. Links that appear to the instructor as greyed out will be hidden to students.

      4. Apps: The Apps tab allows you to view and activate a list of additional tools that are available for use in Glow. Additional documentation of these tools will be coming soon.

      5. Feature Options: The Feature Options tab allows you to enable and disable Glow features within a particular course.

      GLOW Personal Account Settings

      1. Profile: Where you can change your profile picture (Avatar) and your display name.

      2. Notifications: You can configure how you will receive notifications from Glow, e.g. do you want to be notified when a student submits an assignement, how frequently, etc?

      3. Files: Files can be uploaded to a specific course, or to your personal file repository where they will be available to use in multiple courses. The files link is where you upload and manage your files in your personal file repository.

      4. Settings: You can tie Glow in with other web tools that you already use (e.g. Google Docs, Facebook etc). Click any of the services in “Other Services” for detail.

      5. ePortfolios: This is a seldom used tool at Williams.




    • This page will walk you through recording a session in Panopto, which is available in GLOW, for your course using a laptop computer.  (Panopto is GLOW’s Course Medial Gallery.)

      Before Start Recording

      • Make sure that your Web camera and microphone are working
      • Login to GLOW and go to your course.

      Step-by-Step

      • 1. Click "Course Media Gallery" link on the left.

        2. Click the "Create" button and choose "Record a new session".

        Create Button Panopto

        3. Click the "Launch Panopto" button. If your computer does not have the Panopto Recorder App installed, it will ask you to install it first. Please download the installer for your OS, and install the App to continue.

        Panopto Launch image

        The first time you launch the Recorder, it will show the window below.  If you check the box at the bottom to "Remember your choice...",  it will not display again.  To proceed, click “Open Link” to open the Recorder.

        Launch Panopto OK Window

        4.  Make sure that your course name appears for the "Folder".

        User-added image


        By default, the name of the session is the date and time you record the session, but you can rename the session in the Session text box.

        User-added image

         

        Primary Audio: Under Primary Sources, select the drop-down under Audio. Select a microphone that is connected to your computer. You must select a primary audio source for a successful recording.

        User-added image


         Volume bar: After selecting your audio, test your audio by talking in a normal voice to test the volume. You should see a few green bars appear as you talk.

        User-added image


        Primary Video Source (optional): You can select a primary video source under the Video drop-down to include yourself speaking . But you do not need to include this if you just want to record audio .

        User-added image


        Quality Settings: In Panopto -> Preferences you will find the quality settings for both your primary and secondary video streams. These settings will help you determine what will be best to record a high-quality video. Please note: the list below applies to both Primary and Secondary Video Quality.

        Video Quality

        Resolution

        Frame Rate

        Bit Rate

        Basic (motion) 360x288 15 FPS 300 KBPS
        Basic (resolution) 1280x1024 4 FPS 340 KBPS
        Standard (motion) 720x576 30 FPS 600 KBPS
        Standard (resolution) 1280x1024 8 FPS 500 KBPS
        High (motion) 1280x600 30 FPS 1000 KBPS
        High (resolution) 1280x1024 12 FPS 750 KBPS
        Ultra (motion) 1280x720 30 FPS 1500 KBPS
        Ultra (resolution) 1920x1080 15 FPS 1500 KBPS


        User-added image

         

        Additional Sources: You can also add up to two additional video sources here if you want to record your screen or an additional camera.

         User-added image


         PowerPoint or Keynote:  You can choose to record PowerPoint or Keynote slides along with your video. After starting the recording, you must put your slides into presentation mode in order for them to be recorded. Note: If your PowerPoint contains any motion on the slide, animations, embedded video in the slide or someone is annotating over the slide, then screen capture must be selected to be able to capture that content.

        User-added image

        Starting, Stopping, and Pausing

        You can now begin recording. Click on the red RECORD icon. Once your recording has started, that icon will change into PAUSE and STOP.

        User-added imageUser-added image


        Click STOP to stop the recording. You will have the option to upload the recording or delete it and start again.

        Click the PAUSE button to have a section of your recording automatically edited out. When the recording is paused, Panopto is continuing to record, but that section will be edited out of the final version. You can always get this content back by using the editor.

        Manage Recordings

        Once everything has been recorded and you have stopped your recording, you will be taken to the Manage Recordings window. 

         User-added image


        The Manage Recordings window displays the recordings stored on your computer as well as the processing status of your recording. You can also watch a preview of your video in the bottom right-hand corner, even while it is uploading. You may notice the following terms under the Status column:

        • Offline Recording is a recording that does not have a folder selected in Panopto, so it is only stored on your computer. You can select Upload to Server to select a folder and add them to your video library.
        • Uploaded - Processing is a recording that was just completed and is currently processing.
        • Completed is a recording that was already recorded, with a selected folder location, and uploaded to the server. If you have access to the video in the library, you can open the video settings using view, edit, or share. You can also continue recording to the same session by selecting resume. And if you need to make space on your computer, you can delete local files, provided they are no longer needed.


        Note: It is possible to delete recordings. If they have been uploaded already, you can delete the local copy and the recording will still be located on the server. If you delete a recording that has not yet been uploaded, that recording will be lost.

      • 1. Click "Course Media Gallery" link on the left.

        2. Click the "Create" button and choose "Record a new session".

        Create Button Panopto

        3. Click the "Launch Panopto" button. If your computer does not have the Panopto Recorder App installed, it will ask you to install it first. Please download the installer for your OS, and install the App to continue.

        Panopto Launch image

        The first time you launch the Recorder, it will show the window below.  If you check the box at the bottom to "Remember your choice...",  it will not display again.  To proceed, click “Open Link” to open the Recorder.

        Launch Panopto OK Window

        4. The first tour will go over the 3 steps to recording: (Fig. 3)

        • Step 1: Name your recording
        • Step 2: Choose your sources
        • Step 3: Start recording

        User-added image Figure 3

        The second tour will go over the Primary source settings: (Fig. 4)

        • Capture computer audio: Use this setting to capture audio from your PC applications
        • Audio volume: The color bar shows the volume of the audio being captured. Note: a user can use the slider to adjust the volume if the audio is too quiet or loud.

        User-added image Figure 4

        The third tour will go over the Secondary source settings: (Fig. 5)

        • Video resolution: Controls the size of the video that is captured.
        • Framerate: A higher number of frames per second (fps) captures results in a smoother motion.
        • Bitrate: Controls the file size of the resulting video. Note: larger files are able to capture more detail.

        User-added image Figure 5

        You can skip the tours and always go back and click on the blue info buttons, located next to Primary SourcesSession Settings, and to the far right of the Resolution toolbar to get the tours again (Fig. 6).

        User-added image Figure 6

        5. Recording Folder and Session Name

        Under Session Settings, select the drop-down arrow to select the folder where your recording will be saved (Fig. 7).

        User-added image Figure 7

        Users can name their video here under Session Settings. If unnamed by the user, Panopto will automatically assign the date and time the video was recorded as its name (Fig. 8).

        User-added image Figure 8

        6. Primary Input

        Primary Audio: Under Primary Sources, select the Audio drop-down menu. Select your preferred, connected microphone. For a successful recording, a primary audio source must be selected (Fig. 9).

        User-added image Figure 9

        Volume bar: After selecting your audio source, test your audio volume by talking in a normal voice. As you talk, a few green bars should appear. If the green bars don't appear, or if the red and yellow bars are highlighted, adjust the volume by using the slider located to the right of the bars (Fig. 10).

        User-added image Figure 10

        Primary Video Source: To record video of a presenter, select a primary video source from the Video drop-down menu (Fig. 11). Note: select None if you only want to record a presenter's audio.

        User-added image Figure 11

        Quality Setting: There are three different quality settings available to help you record a high-quality video (Fig. 12). To learn more about capture resolutions for Windows, visit Learn about Panopto for Windows Capture Resolutions

        Standard Quality:
        Audio Only - 64 kbps
        Primary Video Resolution - Up to 640x480
        Primary Video and Audio - 600 kbps
        Primary Video, Audio, and Secondary Video (640x480, 10 FPS, 340 kbps) - 1240 kbps

        High Quality:
        Audio Only - 96 kbps
        Primary Video Resolution - Up to 1024x600
        Primary Video and Audio - 1000 kbps
        Primary Video, Audio, and Secondary Video (1024x768, 15 FPS, 1000 kbps) - 3031 kbps

        Ultra Quality:

        Audio Only - 128 kbps
        Primary Video Resolution - Up to 1280x800 (typically 720p)
        Primary Video and Audio - 1500 kbps 

        Secondary Video (1920x1080, 19 FPS, 1500 kbps) - 4664 kbps

        Note: Higher resolutions (1080p) are available when using the custom quality options. Enable custom quality settings under Settings > Advanced Settings; then, select the desired options from the quality menu.

        User-added image Figure 12

        Custom Quality Setting: To control your own quality settings, visit How to Specify Custom Primary Stream Quality Settings Using Panopto for Windows.

        7. Screen Capture, Additional Video, and PowerPoint

        Screen Capture: After you have selected your video and audio inputs, you can choose to capture what is displayed on your screen. To preview your screen before recording, select the checkbox Enable screen capture preview (Fig. 13).

        User-added image Figure 13

        If you have more than one camera plugged into your computer, you can add an additional video source(s) under Secondary Sources (Fig. 14).

        User-added image Figure 14

        To adjust screen capture resolution, select the Resolution drop-down menu (Fig. 15). Note: If you select a smaller resolution, items on the screen will appear larger in the final recording.

        User-added image Figure 15

        You can also adjust the fps (frames per second) by dragging the sliders (Fig. 16). If there is a lot of movement on the screen, an fps of 15 is recommended.  For showing a video during screen capture, an fps of 30 is recommended. Note: a secondary video may appear choppy without a high enough fps selected.

        User-added image Figure 16

        The kbps (kilobytes per second) will adjust automatically based on the settings for resolution and fps (Fig. 17).

        User-added image Figure 17

        Select Apply to save changes.

        PowerPoint: A presenter may include a PowerPoint presentation. Note: If the PowerPoint contains any motion on the slide, an embedded video in the slide, or someone annotating over the slide, then screen capture must be selected in order to capture that content (Fig. 18).

        User-added image Figure 18

        You can also open a presentation from the recorder. Select the PowerPoint tab in the secondary sources viewer, then select Open a Presentation to launch PowerPoint (Fig. 19).

        User-added image Figure 19

        If you want to have the PowerPoint launch as soon as you select Record, select the checkbox Start presenting when recording starts, located in the PowerPoint tab on the Secondary Sources viewer screen (Fig. 20).  Note: In order to properly record PowerPoint presentations, after you have launched PowerPoint, you must have it in full-screen presentation mode.

        User-added image Figure 20

        8. Starting, Stopping, and Pausing

        You can now begin recording. Select the Record icon (Fig. 21). Once your recording has started, the Record icon will change into Stop and Pause (Fig. 22).

        User-added image Figure 21

        User-added image Figure 22

        When you are done recording, select Stop. You will have the option to either upload the recording or delete it and start again.

        To have a section of your recording automatically edited out, select Pause. When the recording is paused, Panopto will continue to record, but that section will be edited out of the final version. You can always get this content back by using the editor.

        Hotkeys: You can use Panopto for Windows hotkeys to record, pause and stop, so you don't need to minimize the content you're recording to select the buttons.

        • Record: F8 Key
        • Pause: F9 Key
        • Stop: F10 Key

        9. Recording Status

        Once you have stopped recording, you will be taken to the Manage Recordings tab in the Recorder (Fig. 23).

        User-added image Figure 23

        Offline Recordings do not have a folder selected in Panopto, so they are only stored to your computer. You can select Upload to Server to select a folder and add the video to your library.

        Currently Uploading Recordings will show the video that was just recorded and its upload status.

        Uploaded Recordings will show previous recordings and their assigned folder. If you have access to the video in the library, you can open the video or settings using ViewEdit, or Share. You can also continue recording to the same session by selecting Resume.

        Note: if you need to make space on your computer, you can select Delete Local, as long as you no longer need the recording to be stored on your computerIf you delete a recording that has not yet been uploaded to the server, that recording will be lost.

        10. Warnings

        There are two different warnings that may appear while you are recording: low audio and low disk space. These notifications are to help you resolve the problem so you can go back to recording a high quality video. For example, if your audio isn't working properly, you will see a banner at the top of the recorder (Fig. 24) and a pop-up on the desktop (Fig.25). 

        User-added image Figure 24


        User-added image Figure 25

     

     

     

  • This page provides a quick guide and list of FAQs to help students get started with Glow

    Log in

    You can login to the Glow service at http://glow.williams.edu. You should use your regular Williams username and password. If you can’t login and/or need to reset your password, you can either call student help desk at (413) 597-3088, or visit the student help desk for more help.

    Glow FAQs for Students

    First time using Glow
    Q: What’s my username & password?
    Q: How do I reset my password [passphrase] if I have forgotten it?
    Q: How can I customize the Notifications?
              * Notes on Notifications for Discussions.

    Calendar
    Q: How do I use the Glow Calendar?
    Q: How do I access my course Calendar?
    Q: How do I filter my Calendar view by course?

    Conferences
    Q: How do I join a conference in a course as a student?
    Q: How do I use the Conferences? [link to video tutorial]

    Course Media Gallery
    Q: I’m trying to access streaming media in Glow, but I see a blank screen. Help.
    Q: How do I prepare my iMac/MacBook/iPad videos for Panopto?

    File Management
    Q: What are Files?
    Q: Where are my user Files?
    Q: Where are my course Files?
    Q: How do I upload ZIP files?
    Q: How do I create a folder in Files?
    Q: How do I move and organize my files?
    Q: How do I delete a file?

    People / Face Book
    Q:
    How do I access People?
    Q: How do I access the Face Book?

    Rich Content Editor
    Q:
    What is the Rich Content Editor?
    Q: How do I embed images?
    Q: How do I record a video using the Rich Content Editor?
    Q: How do I record audio using the Rich Content Editor?
    Q: How do I use the Math Editor?

    Signup Sheets

    Q: How do I sign up for openings?

    Complete Student Guide

    Q: Where can I get more information?

     

  • If you need further help using Glow, setting up a new course, or copying your old course, please contact your Instructional Technology Liaison.

    Department ITech Liaison
    Africana Studies Tamra Hjermstad
    American Studies Tamra Hjermstad
    Anthropology and Sociology Tamra Hjermstad
    Arabic Studies Mika Hirai
    Art / Art History Mika Hirai
    Asian Studies – Chinese Adam Wang
    Asian Studies – Japanese Mika Hirai
    Astronomy Trevor Murphy
    Athletics Trevor Murphy
    Biology Cory Campbell
    Comparative Literature Program Mika Hirai
    Computer Science Cory Campbell
    Chemistry Cory Campbell
    Classics Mika Hirai
    Dance Trevor Murphy
    Economics / CDE Adam Wang
    English Tamra Hjermstad
    Environmental Studies Cory Campbell
    Geosciences Cory Campbell
    German and Russian Mika Hirai
    History Trevor Murphy
    History of Science Trevor Murphy
    Humanities Mika Hirai
    Jewish Studies Mika Hirai
    Latina/o Studies Mika Hirai
    Leadership Studies Mika Hirai
    Justice and Law Studies Mika Hirai
    Linguistics Mika Hirai
    Mathematics and Statistics Adam Wang
    Music Trevor Murphy
    Philosophy Trevor Murphy
    Physics Trevor Murphy
    Political Economy Adam Wang
    Political Science Mika Hirai
    Psychology Adam Wang
    Religion Trevor Murphy
    Romance Languages Mika Hirai
    Theatre Trevor Murphy
    WCMA Mika Hirai
    Women’s, Gender, and Sexuality Studies Mika Hirai
    Williams in Africa Cory Campbell
    Williams-Mystic/Maritime Studies Cory Campbell
    Williams-Oxford Jonathan Morgan-Leamon