What is GLOW?
GLOW is Williams’ Course Management System and it is Canvas by Instructure in the backend. (glow.williams.edu) It’s a web-based and easy to use platform that supports instructors in their teaching and communication with students. GLOW provides a suite of tools that makes it easy to put course materials online, including video and audio. It can also help faculty engage with students in a variety of ways including discussion forums, the online scheduling of office hours and lab experiments, and the assignment collection and grading of quizzes and homework to name a few.
Check out our GLOW Course Prep for Teaching Checklist
It outlines essential actions to get your course ready, as well as highlighting more advanced uses of the platform and other embedded tools to enhance your students’ overall learning experience.And the Glow Orientation course, a self-paced online introduction to using any of the tools in Glow + GLOW Sample Courses.
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Faculty
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The home page of your course will indicate that it is unpublished and have a button for publishing to make the course available for students. Click the Publish button under “Course Status” in the upper right hand corner of the page. Students cannot see your course and content until you publish it.
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Content areas in Glow can be made to be available or unavailable to students even after a course is published. To the right of modules, pages, or other content will be a publish/unpublish icon. If the icon is a light grey circle, then the content is unavailable to students. You can click on the icon to toggle the availability. When the circle is green with the check mark, the content item will be available to students.
In the case of modules, you will want to make sure that the parent module is available to students as well as the content items listed in that module. Both the icon for the parent module and the content items in the module will need to be the color green.
You can use Settings > Navigation to hide menu items from students including the Files menu item. When students view the course, the Files menu item would not be present. This effectively hides all the files in the file repository. You could then selectively share files by linking to files from a page or module.
However, there is also the option of keeping the Files menu item accessible to students, but controlling what students can see or access. For more information about it, refer to this documentation.
Once you have uploaded content and made it available or unavailable to students, you can check on your work using the Student View button on the right side of the Course Home Page. This will allow you to explore the course and see the course as it will appear to students. Click on the File menu item and test the accessibility of the files there. Also look at any modules or pages you have added and see if you can see them. To exit student view, there is a button in the lower right hand corner that says "leave student view."
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Modules
Modules (default course Home Page) are used to organize course content by topics, weeks, units, or a different organizational structure. Modules essentially create a one-directional linear flow of what students should do in a course.
Each module can contain files, Discussions, Assignments, Quizzes, links and other learning materials. You can add existing content (e.g. Assignments) or create a new entry (e.g. Page or Discussion forum) within the modules. Modules can be easily organized using the drag and drop feature. Elements within the modules can also be reorganized by dragging and dropping.
Here is how to post your syllabus file as a Module item.
Also read:
You can also use the Syllabus Page or a Page to post your syllabus as shown below.
Syllabus Page
Click to view full size. When you use the Syllabus Page, “Course Summary” is automatically generated based on Assignments and Events within a course. The “Course Summary” can only be changed by editing or deleting the Assignments or Events. All Assignments (unpublished and published) are listed in the Syllabus Page for instructors, but students can only see published items. The Syllabus Page makes it easy to communicate to your students what will be required of them throughout the course in chronological order.
In addition, you can insert text, links, images, videos and audio above the “Course Summary” section.
Here is how to upload your syllabus to the Syllabus Page.
Also read:
Front Page
Click to view full size. You can design your course home page (Front Page) with text, images, media, and links. The links can be to files (e.g. syllabus in PDF or PowerPoint lecture), other Glow Pages, Discussions, Quizzes, and external content.
Here is how to upload your syllabus to a Glow Page.
Also read:
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If you teach a course with multiple sections of the same course content/assignments, and don’t want to duplicate them in each section you teach, there is a way to consolidate and merge your sections into a single course on Glow. This is called “cross-listing” which allows you to move all enrollment in one course (section) to another course (section).
For example, if you teach two sections of Economics 110 (15F-ECON-110-01 and 15F-ECON-110-02) and would like to use 15F-ECON-110-01 as the parent course of the two sections, you go to the settings of 15F-ECON-110-02 to cross list it to 15F-ECON-110-01.
Click “How” here to learn how to cross-list sections. You can also watch a short video on Cross-listing.
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Enrolling non-Williams Users to Your Course
If you want to enroll non-Williams user(s) into your course, you will need to request a course auditor account. Please fill out this form. If you know that they ever had a Williams account, select “Renewal” for Affiliation Status on the request form instead of “New.”
After the auditor account is created (or renewed), you can enroll him/her the same way as you enroll those who have Williams username as described on this post.
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To copy course content, assignments, and quizzes from previous semesters, use the Course Import Tool from the Course Settings.
1. Go to your new course, then in the course navigation menu on the left, click the Settings link.
2. Click the Import Content Content button on the right.
3. Select Content Type
4. Search for a Course
5. Select Migration Content
To import all content from the course, select the All Content radio button.
If you want to select specific content, click the Select specific content radio button.6. Click the Import button.
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Using an iPad is great for screen recording due to the touchscreen capabilities and easy to use Quicktime recording features. The recordings can then be published to Panopto for use in Glow, however there is one thing you may need to do before publishing to Panopto is possible.
Problem: By default, newer iOS record videos using High Efficiency Video Coding (HEVC a.k.a H.265 and MPEG-H Part 2), but Panopto cannot currently work with this compression method and the result is audio that does not play back correctly.
Solution: To ensure that your videos will playback correctly through Panopto in Glow, you will need to Turn Off High Efficiency Mode for Recording in iOS prior to recording. This means your recordings will be encoded for H.264, which will also generally perform better for users with limited internet bandwidth.
NOTE: If you have already created videos using HEVC, then you can convert those files using Handbrake or VLC.
Handbrake
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- Download and install Handbrake.
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- How To Convert HEVC To H.264 (where it says Video Encoder, choose the option H.264 (x264)).
VLC
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- Download and install VLC.
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Students
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Not all courses on Glow are published. Your professor may have decided NOT to use Glow this semester. Please contact your instructor first. If the course is published and available, but you still don’t see it, please contact Instructional Technology at [email protected]
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Open Images
Click the Images icon [1]. To view images saved in your GLOW [Canvas] user files, click the User Images option [2].
Note: To view the Images icon, you may have to click the Options icon [3].
Select Image File
By default, when embedding an image in the New Rich Content Editor, the Add menu displays image files from your selected source [1]. To change the image file source, click the Source drop-down menu [2].
To sort image files by date added or alphabetically, click the Sort by drop-down menu [3].
Click the image file to embed [4].
Note: The image will flash before it embeds in the New Rich Content Editor.
View Embedded Image
View the image embedded in the New Rich Content Editor. You can also edit the size of the image and add alt tags for improved accessibility.
Save Changes
Click the Save button.
Note: When using the Rich Content Editor in Discussions, the Save button may appear as the Post Reply button.
View Content
View the content created in the New Rich Content Editor.
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In Global Navigation, click the Calendar link.
Find Appointment
In the Calendar sidebar, click the Find Appointment button.
Select Course
If a course includes an appointment, the name of the course displays in the Course drop-down menu. Select the course where you want to look for an appointment [1], then click the Submit button [2].
View Appointments
View the appointments available for the course. Faded time slots indicate the time slot has been reserved.
Read More.
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A: If the download option is enabled, you will see the arrow icon circled below. Click it to start downloading. (The download option is turned off by default.)
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Using an iPad is great for screen recording due to the touchscreen capabilities and easy to use Quicktime recording features. The recordings can then be published to Panopto for use in Glow, however there is one thing you may need to do before publishing to Panopto is possible.
Problem: By default, newer iOS record videos using High Efficiency Video Coding (HEVC a.k.a H.265 and MPEG-H Part 2), but Panopto cannot currently work with this compression method and the result is audio that does not play back correctly.
Solution: To ensure that your videos will playback correctly through Panopto in Glow, you will need to Turn Off High Efficiency Mode for Recording in iOS prior to recording. This means your recordings will be encoded for H.264, which will also generally perform better for users with limited internet bandwidth.
NOTE: If you have already created videos using HEVC, then you can convert those files using Handbrake or VLC.
Handbrake
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- Download and install Handbrake.
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- How To Convert HEVC To H.264 (where it says Video Encoder, choose the option H.264 (x264)).
VLC
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- Download and install VLC.
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Log in
You can login to the GLOW service at https://glow.williams.edu/. You should use your Williams username (e.g. abc1) and password.
Find Your Courses
Most courses will be displayed on the Dashboard when you log in to GLOW. It is the first thing you will see when you log in. If you don’t see your course, click on Courses in the left navigation, then the “All Courses” link at the bottom of the pop-out to view all past, current, and future courses.
Course Creation and Enrollment
Most courses are created automatically in GLOW based on the information listed in Registrar’s Course & Programs including conferences, lab sections and independent studies. GLOW synchronizes with the Registrar’s system daily and brings over up-to-date enrollment and course information.
Introduction to the GLOW Interface
1. Global Navigation: The links of the global navigation menu at the top of the page access features that are shared by all the courses on Glow you are enrolled in. This menu stays the same no matter what page you are looking at.
2. Course Navigation: The course navigation links provide access to features within the current course.When each course is first created on Glow, by default it will have fourteen areas linked to in the course navigation (Announcements, Assignments, Discussions, Grades, People, Pages, Files, Syllabus, Outcomes, Quizzes, Modules, Conferences, Collaborations, Settings). As an instructor, you can customize what links are shown in your course and hide from students those that you don’t need in your course.
3. Course Content Area: This is where your course content is displayed
4. Sidebar (context sensitive): The sidebar shows the features available on the page you are currently looking at. The sidebar will change as you go to different pages within your course.
GLOW Course Settings
The “Settings” button within the course navigation menu on the left of the screen is where you can view or update the details of your course settings and its sections. You can also configure what will be available to students in the course navigation menu.
1. Course Details: The details of the course, including its name. These should generally be left as the default, although this is also the place to set your course interface to use a non-English language.
2. Sections: You can manage the different sections of your course and their enrollments, and the people associated with your course and their role. It also has a tool that allows you to consolidate enrollments of cross-listed courses into one. Please consult with your Itech Liaison if this is the first time you’re making changes to the sections of a course.
3. Navigation: You can modify the Course Navigation menu listed of your course. You can hide specific links from students, and drag and drop links to change their order. Links that appear to the instructor as greyed out will be hidden to students.
4. Apps: The Apps tab allows you to view and activate a list of additional tools that are available for use in Glow. Additional documentation of these tools will be coming soon.
5. Feature Options: The Feature Options tab allows you to enable and disable Glow features within a particular course.
GLOW Personal Account Settings
1. Profile: Where you can change your profile picture (Avatar) and your display name.
2. Notifications: You can configure how you will receive notifications from Glow, e.g. do you want to be notified when a student submits an assignement, how frequently, etc?
3. Files: Files can be uploaded to a specific course, or to your personal file repository where they will be available to use in multiple courses. The files link is where you upload and manage your files in your personal file repository.
4. Settings: You can tie Glow in with other web tools that you already use (e.g. Google Docs, Facebook etc). Click any of the services in “Other Services” for detail.
5. ePortfolios: This is a seldom used tool at Williams.
The same content is also available as a downloadable pdf file getting-started.
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Course Setup
First time using GLOW
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Log in
You can login to the GLOW service at https://glow.williams.edu/. You should use your Williams username (e.g. abc1) and password.
Find Your Courses
Most courses will be displayed on the Dashboard when you log in to GLOW. It is the first thing you will see when you log in. If you don’t see your course, click on Courses in the left navigation, then the “All Courses” link at the bottom of the pop-out to view all past, current, and future courses.
Course Creation and Enrollment
Most courses are created automatically in GLOW based on the information listed in Registrar’s Course & Programs including conferences, lab sections and independent studies. GLOW synchronizes with the Registrar’s system daily and brings over up-to-date enrollment and course information.
Introduction to the GLOW Interface
1. Global Navigation: The links of the global navigation menu at the top of the page access features that are shared by all the courses on Glow you are enrolled in. This menu stays the same no matter what page you are looking at.
2. Course Navigation: The course navigation links provide access to features within the current course.When each course is first created on Glow, by default it will have fourteen areas linked to in the course navigation (Announcements, Assignments, Discussions, Grades, People, Pages, Files, Syllabus, Outcomes, Quizzes, Modules, Conferences, Collaborations, Settings). As an instructor, you can customize what links are shown in your course and hide from students those that you don’t need in your course.
3. Course Content Area: This is where your course content is displayed
4. Sidebar (context sensitive): The sidebar shows the features available on the page you are currently looking at. The sidebar will change as you go to different pages within your course.
GLOW Course Settings
The “Settings” button within the course navigation menu on the left of the screen is where you can view or update the details of your course settings and its sections. You can also configure what will be available to students in the course navigation menu.
1. Course Details: The details of the course, including its name. These should generally be left as the default, although this is also the place to set your course interface to use a non-English language.
2. Sections: You can manage the different sections of your course and their enrollments, and the people associated with your course and their role. It also has a tool that allows you to consolidate enrollments of cross-listed courses into one. Please consult with your Itech Liaison if this is the first time you’re making changes to the sections of a course.
3. Navigation: You can modify the Course Navigation menu listed of your course. You can hide specific links from students, and drag and drop links to change their order. Links that appear to the instructor as greyed out will be hidden to students.
4. Apps: The Apps tab allows you to view and activate a list of additional tools that are available for use in Glow. Additional documentation of these tools will be coming soon.
5. Feature Options: The Feature Options tab allows you to enable and disable Glow features within a particular course.
GLOW Personal Account Settings
1. Profile: Where you can change your profile picture (Avatar) and your display name.
2. Notifications: You can configure how you will receive notifications from Glow, e.g. do you want to be notified when a student submits an assignement, how frequently, etc?
3. Files: Files can be uploaded to a specific course, or to your personal file repository where they will be available to use in multiple courses. The files link is where you upload and manage your files in your personal file repository.
4. Settings: You can tie Glow in with other web tools that you already use (e.g. Google Docs, Facebook etc). Click any of the services in “Other Services” for detail.
5. ePortfolios: This is a seldom used tool at Williams.
The same content is also available as a downloadable pdf file getting-started.
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Your GLOW login is your username (the one *without* @williams.edu), the same username that you use to login to the Password Changer. The password for GLOW is the same one you use for your email and most other College services.
You can change your password, and retrieve lost passwords at pchanger.williams.edu.
For those who don’t have a Williams account but have guest account or temp account on GLOW, your username and password will remain the same as it was originally created.
For prospective students, you will find your login information in the letter sent to you from the Admission Office.
Q: How do I learn to use Glow? Is there an instructor manual?
Q: Are there any example courses? A: Yes!Setting up a course
Q: How do I configure my GLOW course for remote teaching?
Q: How do I add my course syllabus?
Q: How do I add readings, scanned documents, etc. to my course?
--- Syllabus Page
--- Front Page (More on Pages,
--- Modules (More on Modules,
Q: How do I merge multiple courses (sections) into a single course (section)?
Q: How do I upload files?
Q: How do I make a link to a website (using a page)?
Q: How do I make a link to a website (using a Module)?
Q: How can I customize navigation and default language?
Q: How do I change a landing page for my course?
Q: How do I make my course(s) available to my students?
Q: How do I make content available or unavailable to students?
Q: I published my course by mistake! How can I hide it again from students?
Q: How do I copy course material from one GLOW course to another?
Q: How can I view my course as my students do?
Q: How do I enroll & remove students, TAs, and auditors from my course?
Q: How can I customize the Notifications?
* Notes on Notifications for Discussions.Course Tools
Announcements
Q: How do I make an Announcement?
Q: How do I edit an Announcement?
Q: How do I delete an Announcement?
Q: How can I get Announcements through my email?
[More on Announcements ]Assignments
Q: What are Assignments?
Q: How do I add an Assignment?
Q: How do I build an Assignment to collect homework from my students online?
(See "Select Submission Type" there.)
Q: Where can I find the homework my students submitted online?
Q: How do I weight the final course grade based on assignment groups?
[More on Assignments ]Calendar
Q: How do I use the Glow Calendar?
Q: How do I add an event to the course Calendar?
Q: How do I change the date of an Event or Assignment on the Calendar?
Q: How do I filter my Calendar view by course?
Q: How do I add a Scheduler appointment group in a course calendar?
Q: How do I view or edit a Scheduler appointment group in a course calendar?
Q: How do I subscribe to the Calendar feed using Google Calendar?
[More on Calendar ]Conferences
Q: How do I use the Conferences Index Page?
Q: How do I create a conference in a course?
Q: How do I use the Conferences interface as a moderator or presenter?
[More on Conferences ]Discussions
Q: How do I create a Discussion?
Q: How do I pin a Discussion on the Index Page?
Q: When would I use Threaded Discussions?
Q: How do I set up a graded Discussion?
Q: How do I subscribe to a Discussion?
Q: How do I set up a Group Discussion?
Q: Students aren't able to attach files to their Discussion posts. Help.
[More on Discussions ]Email
Q: How can I email my class using Course Email Tool?
Q: How can I customize the Notifications?File Management
Q: What are Files?
Q: Where are my personal Files?
Q: Where are my course Files?
Q: How do I add a file to my course?
Q: How do I bulk upload files?
Q: How do I create a folder in Files?
Q: How do I restrict files and folders to students?
Q: How do I set usage rights and user access for a course file?
Q: How do I set usage rights and user access for a course folder?
Q: How do I move and organize my files?
Q: How do I delete a file?
[More on Files ]Gradebook and the SpeedGrader
Q: What are Grades and the Gradebook?
Q: How do I hide totals in my students' grade summaries?
Q: How do I hide student names in the Gradebook?
Q: How do I select a grade posting policy (automatic [default] or manual) for a course in the Gradebook?
Q: How do I sort columns my Gradebook?
Q: How do I hide grades for an assignment in the Gradebook? (formerly known as "mute" an assignment)
Q: How do I view assignment details in the Gradebook?
Q: How do I weight final grades?
Q: What is the SpeedGrader and how do I use it?
Q: How do I get to SpeedGrader from an Assignment, Quiz, or graded Discussion?
Q: How do I leave feedback for my students in SpeedGrader?
[More on Grades and SpeedGrader ]LTI (External Apps)
Q: What is LTI?
Q: Which LTI's are currently available through GLOW?
Q: Where can I find External Apps to use in my course?The Course Media Gallery
Q: I'm trying to access streaming media in Glow, but I see a blank screen. Help.
Q: How do I request library DVDs to be streamed in my course?
Q: Where are my streaming videos for my course?
Q: How do I upload my media files?
Q: How do I create a new folder?
Q: How do I manage my folders?
Q: How do I copy and move media files?
Q: How do I use the Panopto Recorder to capture my computer screen?
- Basic Recording for Mac
- Basic Recording for Windows
Q: How do I edit my video?
Q: How do I add a quiz for a video?
Q: How do I prepare my iMac/MacBook/iPad videos for Panopto?
[More on Media Gallery or Panopto]Modules
Q: What are Modules and how do I create a new one?
Q: How do I add items (files, external links, external tools, etc.) to a Module?
Q: How do I reorder a Module and Module items?
Q: How do I delete a Module and Module items?
Q: How do I use Draft State in Modules? ?
[More on Modules ]Pages
Q: What are Pages? and how do I create a new one?
Q: How do I edit Pages?
Q: How do I delete Pages?
Q: How do I link to other Pages?
Q: How do I create a file link in a Page?
Q: How do I upload a PDF to a page in a course?
Q: How do I embed a video in a Page?
Q: How do I use Draft State in Pages?
[More on Pages ]People/Roles
Q: How do I access People?
Q: What are the differences among TA, Grading TA and Grader-Homework?
Q: How do I access the Face Book?
Q: I can't print the Face Book page. Help!
Q: How do I enroll & remove students, TAs, and auditors from my course?Quizzes
Q: What options are available for Quizzes?
Q: What types of quiz questions can I create?
Q: How do I create and view Survey?
Q: How do I create a Question Bank?
[More on Quizzes ]Rich Content Editor
Q: What is the Rich Content Editor?
Q: How do I embed images?
Q: How do I create a hyperlink?
Q: How do I link to a YouTube video?
Q: How do I embed videos on my GLOW page?
Q: How do I remove formatting copied from another source in the Rich Content Editor?
Q: How do I insert a table using the Rich Content Editor?
Q: How do I record a video using the Rich Content Editor?
Q: How do I record audio using the Rich Content Editor?
Q: How do I use the Math Editor?
[More on Rich Content Editor ]Scheduler
Q: How do I create appointment slots using the Scheduler?
Q: How do I view or edit the appointment slots?Signup Sheets (to be retired on 12/21/2020, see Scheduler above.)
Q: How do I create a new signup sheet?
Q: How do I delete and edit openings?
Q: How do I sign up others?
Q: How do I print a signup list?
Q: How do I delete a signup sheet that I created?
Q: How do my students sign up for openings?Syllabus
Q: How do I use the Syllabus page?
Q: How do I edit the Syllabus description?Additional Info
Q: How can I get more information?
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Go to Panopto FAQ Page
This page provides a quick guide and list of FAQs to help students get started with Glow
Log in
You can login to the Glow service at http://glow.williams.edu. You should use your regular Williams username and password. If you can’t login and/or need to reset your password, you can either call student help desk at (413) 597-3088, or visit the student help desk for more help.
Glow FAQs for Students
First time using Glow
Q: What’s my username & password?
Q: How do I reset my password [passphrase] if I have forgotten it?
Q: How can I customize the Notifications?
* Notes on Notifications for Discussions.Calendar
Q: How do I use the Glow Calendar?
Q: How do I access my course Calendar?
Q: How do I filter my Calendar view by course?
Q: How do I signup for Office Hours / Advising appointment slots?Course Media Gallery
Q: I’m trying to access streaming media in Glow, but I see a blank screen. Help.
Q: How do I prepare my iMac/MacBook/iPad videos for Panopto?File Management
Q: What are Files?
Q: Where are my user Files?
Q: Where are my course Files?
Q: How do I upload ZIP files?
Q: How do I create a folder in Files?
Q: How do I move and organize my files?
Q: How do I delete a file?People / Face Book
Q: How do I access People?
Q: How do I access the Face Book?Rich Content Editor
Q: What is the Rich Content Editor?
Q: How do I embed images?
Q: How do I record a video using the Rich Content Editor?
Q: How do I record audio using the Rich Content Editor?
Q: How do I use the Math Editor?Signup Sheets
Q: How do I sign up for a Scheduler appointment in the Calendar?
Complete Student Guide
Q: Where can I get more information?
If you need further help using Glow, setting up a new course, or copying your old course, please contact your Instructional Technology Liaison.
More information about the liaisons
Department ITech Liaison Africana Studies Tamra Hjermstad American Studies Tamra Hjermstad Anthropology and Sociology Tamra Hjermstad Arabic Studies Mika Hirai Art / Art History Mika Hirai Asian Languages, Literatures, and Cultures – Chinese Adam Wang Asian Languages, Literatures, and Cultures – Japanese Mika Hirai Astronomy Trevor Murphy Athletics Trevor Murphy Biology Cory Campbell Center for Foreign Languages, Literatures & Cultures Mika Hirai Comparative Literature Program Mika Hirai Computer Science Cory Campbell Chemistry Cory Campbell Classics Mika Hirai Dance Trevor Murphy Economics / CDE Adam Wang English Tamra Hjermstad Environmental Studies Cory Campbell Geosciences Cory Campbell German and Russian Mika Hirai Global Studies Mika Hirai History Trevor Murphy History of Science Trevor Murphy Humanities Jonathan Leamon Jewish Studies Mika Hirai Latina/o Studies Mika Hirai Leadership Studies Mika Hirai Justice and Law Studies Mika Hirai Linguistics Mika Hirai Mathematics and Statistics Adam Wang Music Trevor Murphy Philosophy Trevor Murphy Physics Trevor Murphy Political Economy Adam Wang Political Science Mika Hirai Psychology Adam Wang Religion Trevor Murphy Romance Languages Mika Hirai Science & Technology Studies Trevor Murphy Science Center Adam Wang or Cory Campbell Theatre & 62 Center Trevor Murphy WCMA Mika Hirai Women’s, Gender, and Sexuality Studies Mika Hirai Williams in Africa Cory Campbell Williams-Mystic/Maritime Studies Cory Campbell Williams-Oxford Jonathan Leamon -
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