Macs at Williams are set up to use Time Machine as a backup solution. Computer drives don’t fail often but it does happen and laptops can be damaged or stolen so having a backup in place is important. Even if most data is stored in your email, on… Continue reading »
OIT encourages all clients make sure the computer they are using for Williams related work, both OIT issued and personal, are running up to date operating systems. Click the appropriate section below for direction on how to check for updates on your device. We do recommend having a recent backup… Continue reading »
A document camera (a.k.a. ‘doc cam’) is a more modern version of an overhead projector. It’s useful for writing or diagramming about a topic, but also for the demonstration of a practice or technique. Although a standard webcam could also be used for this, a webcam may not… Continue reading »
Remote Access allows you to connect to your on campus computer from a computer off campus. for instructions click the OS that matches what you are using on campus. Windows 10 To remote into your Williams issued Windows 10 computer from a computer off campus follow these steps: On… Continue reading »
Please read the important guides below regarding college accounts, getting your computer on the network, computer security and other fun and important information that will help you get online quickly and safely at Williams. If you have not purchased a computer for use while you are at Williams see:… Continue reading »
Most wireless devices such as computers, smartphones and tablets can connect to Eduroam. If you have one of those devices you can follow our guide to get connected: https://oit.williams.edu/help-guides/wifi-and-wired-connections/joining-eduroam/ . If you have a device that will not connect to Eduroam such as a smart TV, gaming system, or… Continue reading »
Microsoft Windows OSs and Office Suites, that are install on OIT provided computers, all need to be “activated” every six months by contacting the OIT license server. This is a requirement put in place by Microsoft to reduce piracy. There are typically two reasons a computer cannot activate: If it… Continue reading »
Departments planning on purchasing expensive computer items such as monitors, printers or computers themselves need to contact the Office for Information Technology. This is to ensure that the best academic price is achieved and that the college tax-free status is utilized. Monitors will generally require little to no support from… Continue reading »
At the end of each year, students, faculty, and staff can safely and responsibly recycle personal computing equipment. Recycling computer equipment is much safer and better for the environment than simply throwning it away. Also your old laptops and equipment might still have some life yet after being erased… Continue reading »
Recommended Brands for student computers OIT recommends Apple and Dell computers for their reliability and configurations. Dell has service technicians in the area who make service calls to the college for computers requiring warranty repair. Williams College is committed to supporting both PCs and Macs. Academic departments and our… Continue reading »
OIT provides support for many electronic devices. Although we can’t anticipate all the ways in which these devices will be used we do offer a list of standard services that OIT provides for them. Prior to purchase, please read the Electronic Device Policy as stated by… Continue reading »
New hires requiring a computer may log into the Web HelpDesk ticket system with their Williams credentials and choose the ‘request a computer’ type. Alternatively you can email [email protected] or call the Faculty/Staff Support Desk at 413-597-4090 to specify your computer needs. Please note… Continue reading »
Requiring a password when resuming from a screensaver or waking from sleep (stand-by mode). Windows A screensaver password and a sleep/stand-by password are different settings on a PC. It is likely that your screensaver starts up before your computer goes to sleep, so that may be a better choice on… Continue reading »
A MAC (Media Access Control) address is a number that identifies the network adapter(s) on your device. You may need to provide your MAC address to register on the Williams Network if your device does not easily connect to Wi-Fi. To find the MAC address of your device, following the… Continue reading »
There are many resources available to college faculty and staff when working remotely. Some are straightforward and require no configuration, while some require prior setup or further consideration. These are resources you can access from anywhere, with any computer or tablet: Google Apps for Education (Email, Calendar, Drive, Docs, Sheets… Continue reading »
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