If you are having difficulty trying to log into your Student Records System account outside of the United States
If the “Login” button is written in a language other than English and you cannot log in. The error message says that the language you selected is not provided, but you never selected any languages.
Make sure you have the English character set listed first in your browser. These instructions are for Microsoft Internet Explorer version 11.
To install the English character set do the following:
- Open a browser window
- Click on Tools
- Click on Internet Options
- Click on Languages
You should get a window that looks like the one below. If you do not have the ‘English (United States) [en-us] option added, click on the Add button and then try again.
** Note – you must have the English character set at the top of the list in order for the Student Records System to recognize it. **