Williams Okta!

Williams is now using Okta to manage your Williams identity and credentials. After first logging into Okta you will see your Dashboard. The Okta dashboard will give you easy access to Williams Apps, cloud services and websites that use your Williams credentials.  At first the dashboard may only contain links to Williams Google Workspace apps. You will see more apps appear in the dashboard as OIT integrates them with with Okta.

You can access your Williams Okta dashboard here: https://sso.williams.edu/

  • Step 1: First go to the App Store or Play Store on your mobile device to download then install the Okta Verify app. Do not open or configure the app at this time just have it installed. This app will be necessary when setting up your Multi-Factor security during a later step.

    Apple iOS: https://apps.apple.com/ca/app/okta-verify/id490179405

    Android: https://play.google.com/store/apps/details?id=com.okta.android.auth&hl=en_CA&gl=US

    Note: If you do not have a smart phone or the ability to add apps to a smart phone you have please contact Client services at OIT. (X4090 or [email protected])

    Step 2: Open your personal email, the one that was provided to Williams, and look for an email titled: "Welcome to Okta!"  In the body of the email you will see a clickable link in purple titled: "Activate Okta Account". Click that link to be redirected to our Okta! dashboard to begin the account setup the process.

    Okta_welcome_email

    Step 3: The first thing you will do is Set up a password.  Click the "Set-up" Button to proceed.

    OktaSetup2

    Choose a password that meets the listed requirements. Type it twice and click Next.

    OktaSetup3

    Step 4: Now you will set up your multi-factor security method (aka 2 factor authentication), as that is a requirement on Williams accounts.  Please click the "Set-Up" button underneath Okta Verify. This will use the Okta Verify app you installed earlier on your mobile device.

    OktaMFASetup

    • If you are setting up your account from a computer you should now see a QR code on your screen. Using your mobile device launch the Okta Verify app. Click add account and choose Organization for the account type. On the next screen click "Yes, ready to scan" Now you should be able to scan the QR code from your computer screen.

    OktaVerify_Setup_1-1 OktaVerify_Setup_2-1 OktaVerify_Setup_3-1

    • If you are setting up your account from a mobile device you will be asked to provide an email or phone to send you a link to finish the setup process. After clicking the link Okta Verify app should launch and start the account add process.

     

    During the account setup in the Okta Verify app we recommend allowing push notifications and Touch ID/Biometrics if prompted. When successful on your mobile device you will see a confirmation the Account has been added. You can click done.

    Step 5: Now you should see the options for a second security method. You can skip that step by clicking: "Set-Up later" near the bottom. If you already use Google Authenticator or a USB security key you can add these later in your Okta settings.

    OktaSetup5

    Now you should be in the Okta Dashboard. Your Okta dashboard should have shortcuts for your Williams Google Workspace apps. The Williams Google apps, including Williams Google email, and other apps that uses Google authentication will authenticate through Okta. Other Williams Apps, cloud services, and websites will continue to be added to the dashboard as they setup to work with Okta. Until then you should be able to log in to that app directly with your new Williams Credentials.

    In the future you can access the Okta dashboard directly here: https://sso.williams.edu/.

  • Before starting please go to the App Store or Play Store on your mobile device to download then install the Okta Verify app. Do not open or configure the app at this time just have it installed. This app will be necessary when setting up your Multi-Factor security during a later step.

    Apple iOS: https://apps.apple.com/ca/app/okta-verify/id490179405

    Android: https://play.google.com/store/apps/details?id=com.okta.android.auth&hl=en_CA&gl=US

    Note: If you do not have a smart phone or the ability to add apps to a smart phone you have please contact Client services at OIT. (X4090 or [email protected])

    Step 1: Existing Williams users should sign into Okta using their current Williams email address and password. You can access the Williams Okta sign in page here: https://sso.williams.edu/.

    Step 2: If this is your first time signing in you will be asked to set up your multi-factor security method, as that is a requirement on Williams accounts.

    Step 2b: Click the "Set-Up" button underneath Okta Verify. This will use the Okta Verify app you just installed earlier on your mobile device.

    OktaMFASetup

    • If you are setting up your account from a computer you should now see a QR code on your screen. Using your mobile device launch the Okta Verify app. Click add account and choose Organization for the account type. On the next screen click "Yes, ready to scan" Now you should be able to scan the QR code from your computer screen.

    OktaVerify_Setup_1-1 OktaVerify_Setup_2-1 OktaVerify_Setup_3-1

    • If you are setting up your account from a mobile device you will be asked to provide an email or phone to send you a link to finish the setup process. After clicking the link Okta Verify app should launch and start the account add process.

    During the account setup of your account in Okta Verify we recommend allowing push notifications and Touch ID/Biometrics if prompted. When successful, on your mobile device, you will see a confirmation the account has been added. You can click done.

    Step 3: Now you should see the options for a second security method. You can skip that step by clicking: "Set-Up later" near the bottom. If you already use Google Authenticator or a USB security key you can add these later in your Okta settings.

    OktaSetup5

    Step 4: Now you should be in the Okta Dashboard. Your Okta dashboard should have shortcuts to your Williams Google Workspace apps. The Williams Google apps, including Williams Google email, and other apps that uses Google authentication will now authenticate through Okta. Other Williams Apps, cloud services, and websites will continue to be added to the dashboard as they setup to work with Okta. Until then you should be able to log in to that app directly with your current Williams Credentials.

    Step 5: To have the ability to reset your own password or unlock your account please confirm your secondary/home email address. You can do so by clicking your name in the top right of the dashboard then clicking settings. In the 'Personal Information' Section find and click the "edit" button (top,right in the window) to add or update your secondary email. Once updated click save at the bottom and your secondary email will receive an email  with a link for you to click that will confirm it as your secondary email.

    In the future you can access the Okta dashboard here: https://sso.williams.edu/.

  • Clients can request an email from Okta to unlock their account or reset a forgotten password. If you have lost access to your Williams email due to this you will need a valid secondary email address on file for the Okta emails to reach you.

    Frist go to the Okta login page here: https://sso.williams.edu/

    If you you forgot your password, on the login screen, type your username and click next. Then on the password screen below the purple "Verify" button you should see a "Forgot Password?" link. Click that link to see an option to request a reset password email. Check your Williams email or your secondary email for a message from Okta. Follow the link in that email to change your password.

    OktaForgotPassword1 OktaForgotPassword2

    Keep in mind changing your Williams password will expire your current password on all your devices. The next time you use a smart phone, tablet or other device that had your old password it will need to be updated with the new password for any Williams apps and Wi-Fi to work.

    When are locked out you will not be able to proceed to the password screen. Click the "Unlock Account?" link under the purple next button. That Will bring you to a screen where you can request an email to unlock your Account. Check your Williams email or your secondary email for a message from Okta.

    OktaUnlock1OktaUnlock2

    If you are still unable to get back into your account please contact the help desk via email ([email protected]) or phone (x4090).

  • If this is your first time logging into Okta please refer to the new or existing user directions above.

    If you know your current password and would like to change it first log into the Williams Okta dashboard here: https://sso.williams.edu/. In the upper right of click on your name (Williams). Choose settings from the menu.

    OktaChangePassword1

    In the settings windows you will see the option to reset your password under Security Methods section. When you click reset Okta will verify you with a prompt or code then allow you to change your password.

    OktaChangePassword2

    Keep in mind changing your Williams password will expire your current password on all your devices The next time you use a smart phone, tablet or other device that had your old password it will need to be updated with the new password for any Williams apps and Wi-Fi to work.

    Special note if you use the gmail app on your phone - changing your password will remove your account from the app.  Don't be alarmed, no data is missing.  Simply re-add your Williams account and your mail will re-appear.

 

For more information on the Okta project see our FAQ: https://oit.williams.edu/help-guides/accounts/okta-project-faq/

If you have any additional questions or need further help please contact the help desk via email ([email protected]), phone (x4090) or enter a ticket directly at https://ticket.williams.edu/