Announcements

Secure Online Shopping

In 2016, for the first time ever, shoppers bought more online than in stores.   It’s very convenient, but keep in mind all Internet-connected devices are vulnerable, especially when being used for purchases. The holiday season is the perfect time for cybercriminals to take advantage of unsuspecting online shoppers. When you go to the grocery store

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OIT Software Web Page

The OIT web page for supported software has been extended.  We hope you find the new page provides details about all the software OIT supports as well as more convenient ways to download the applications you need. The new Supported Software page will be available at: http://oit.williams.edu/software/ For questions and/or feedback please email: softwarerequest​@williams​.edu

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OIT recommends waiting to upgrade macs to Mojave

Recommendation: Wait to Upgrade Please Note: If you choose to upgrade and run into problems that cannot be resolved, you may need to revert to an earlier version of macOS, which entails backing up your files and doing a fresh install. New Privacy Restrictions The primary problem OIT has observed in compatibility testing is due

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Fake “your account was hacked” emails

Dear Williams Community, Many, many Williams people have been receiving fake emails regarding “hacked” accounts. Typically the two ways they will throw you off guard is to either display an old password in the email, or to send the message as you (with your email as the From address).  Rest assured your account has not

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Passwords are passe!

You need 2-step to be secure. Over 1550 Ephs and over 20 administrative departments are protected by 2-step! We need you to join the herd. Think it’s not important? Read on to see how lack of 2-step has dramatically impacted companies like JP Morgan, groups like the DNC and many individuals. Why does OIT keep

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Beware Email Job Scams

Fake job emails sent to college students are fairly common. They often put you off guard since they can mention the town or the school you are in currently. There are several simple ways to avoid being scammed. How can you spot these scams? It’s very unlikely you will get a real job opportunity in a generic

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Access changes for Human Resources system from off-campus

Note: As of September 17th, 2018, access to the HR system from outside the Williams network will require logging in first with your Williams username (e.g. abc2) and password, before logging into the Human Resources System with your user id (e.g. W1234567). For more information see this link.

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Scammers are after your paycheck!

Colleges and universities are being specifically targeted. The scammers send potential victims an email that will likely appear to come from a college office or other trusted source with a link or a PDF asking you to log in to the HR system to confirm information. They use this information to log in to your

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Newest Phish: “**PLEASE READ** EMPLOYEES SURVEY REPORT 2018”

Many may have received an email with the subject line of   “**PLEASE READ** EMPLOYEES SURVEY REPORT 2018” .  In some cases Google marked this as SPAM (which is good). In case it wasn’t clear, the email was a scam. Google quickly blocked the fake site in the message but in case you did get to the site

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Network updates during Summer

OIT will be upgrading various network services during summer.  Because most of these services were designed with redundancy,  disruption should be minimal. However on July 25th, starting at 5:30am, OIT will be applying required updates to the 7 distribution switches of the campus network. This will cause a 10-15 minute network downtime for each zone of campus. 

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Newest phishing email, subject line: “2018 EMPLOYMENT FOR STUDENT ONLY”

If you receive this Scam please delete it. Below are helpful links to OIT’s information concerning how to detect a scam and what to do if you responded to one: Scam and Phishing Identification https://oit.williams.edu/help-docs/scam-identification/ Phishing Emails https://oit.williams.edu/help-docs/phishing/ What to do if you responded to a phishing email or logged in to a fake web

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Beware new email scam that could contain an old password.

If the password displayed is one you still use you will need to change it on any relevant accounts immediately.   If the password is one you don’t use anywhere you can simply delete the message.  It is very likely that old passwords of yours have indeed been exposed to the internet due to breaches at sites

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OIT Summer Maintenance Day – July 28th

Saturday, July 28th is OIT’s annual summer maintenance day.  Between 5:45 am and 9:45am there will be several network outages that will make most OIT services (from the Jesup Data Center) sporadically unavailable. During these 4 hours it is best to plan that NO OIT services will be available.   Google applications (including email, calendar

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ELC: July 9th to July 20th by appointment only

From July 9th to July 20th the ELC will be open by appointment only, between the hours of 9:30am and 12:00. [email protected]     413-597-4091

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Prevent data breaches with 2-step and encryption

You likely heard about the data breach at Health Equity which exposed personally identifiable information for some employees of Williams College associated with their Health Reimbursement Accounts. 2-step authentication and the use of encryption on sensitive data would have prevented this breach. Although this breach of course did not originate at Williams, it does highlight

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New look for Google sign-in screens and a security reminder.

As of June 14th you may notice that when you sign in to your Williams College G Suite account the screen looks slightly different.  Some of the changes will include tweaks to the Google logo, an outline around the text field, and center alignment of all items on the screen. Google has provided a blog

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ELC Summer hours begin Wednesday June 13th

ELC will begin summer hours starting Wednesday the 13th. Summer hours are: 9:30am to 12:00

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Be Green Not Blue – OIT recycling program starts May 30

OIT will be accepting old computer equipment at the Facilities barn on Wednesday, Thursday and Friday May 30, 31 and June 1. Hours are from 12:30 to 2:30. This is your chance to discard your computer in a safe and responsible way to avoid data loss and ensure the equipment is recycled or reused. Please

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Requesting Technology Support- New Method Added!

Starting the week of May 14 email sent to [email protected]  will automatically be entered in our ticketing system (WebHelpDesk). You will receive an auto-reply with the ticket number and further information which helps us and you better track open questions and requests.  The auto-reply will come from Williams OIT Web Help Desk. You can reply

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New Gmail Interface Available

The option to try the new Gmail web interface has been enabled for our domain. While logged into your Williams Gmail via a web browser, an option to “Try the new Williams College Mail” will appear under the ‘Gear’ menu in the upper-right. The new Gmail has a cleaner, more modern look and has added

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Steps to take for social media security

As the Cambridge Analytica scandal showed, bad actors, data aggregators, state sponsored hackers and groups looking for a political advantage are using social media to gather information about YOU.  There are a few simple things you can do to limit your exposure. These recommendations are for Facebook but similar settings are available for other social

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System Extension Blocked – warning

After upgrading your macOS computer to High Sierra 10.13.4 or higher (starting in April 2018), you may see a message about a System Extension Blocked.  At Williams we have seen this warning appear for these programs: Sophos Anti-Virus Cisco VPN VirtualBox     If you see the Open Security Preferences button, click that, then click

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32-bit “apps” not optimized for Mac – warning

After upgrading your macOS computer to High Sierra 10.13.4 or higher (starting in April 2018), you may see this message the first time you launch certain programs. Click OK  – this will allow the program to run and you should not see the warning again. Why is this showing up?  This is a warning from

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Be Alert to Tech Support Fraud

Support fraud involves criminals contacting you to fix ostensible technology problems. Their methods include phone calls, web pop-ups and sending emails. Although this type of fraud been around for many years the level of sophistication of the attacks has grown. Recently we’ve received reports of scammers pretending to be Microsoft technicians. Several in our community

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Network updates during Spring break

OIT will be upgrading various network services during spring break.  Because most of these services were designed with redundancy,  disruption should be minimal. However on March 27th, starting at 5:30am, OIT will be applying required updates to the 7 distribution switches of the campus network. This will cause a 10-15 minute network downtime for each zone

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