Google introduces tiled view to replace grid view

The expanded tiled layout now lets web users simultaneously see up to 16 participants at once.  It is available from the Meet preferences, layout option. Previously we recommended the Google Meet Grid View extension.  The new built in tiled layout is a better option as it’s… Continue reading »

Working Through Disruption

Advice to keep your department functioning during a disruption Start planning now – regardless of how the current situation unfolds, this is important work, plan now and you will be better prepared for any emergency. Identify your department’s most critical functions, focus on them first.  What absolutely must get done… Continue reading »

Checking Status of Our Services

Williams relies on cloud-based partners to provide vital services to our community, never more so than in this time of remote learning and distributed work. As many millions of students, instructors and staff members across the globe are increasing the use of and reliance on these technologies, our partners have… Continue reading »

Three Basic Tips for Protecting Your Home Computer

Amid the ongoing events and our recently remote arrangements, you may find yourself in a different location or using a home computer for your work duties. OIT has the following three tips for using your own personal hardware to do your work. Following this advice will better protect you, your… Continue reading »

Cloud Services Status

Use the links below to check the status of campus services hosted off-campus. Google (All G Suite products) Glow (Canvas) Glow Video Streaming (Course Media Gallery / Panopto) Poll Everywhere StarRez Zoom If you don’t see your problem here, please feel free to… Continue reading »

Jesup Data Center Repair on 1/25 & 1/26

Urgent data center repairs will occur on January 25th, 2020 (Saturday) and 26th, 2020 (Sunday), Jesup Hall will be closed both days.  On Saturday the 25th, campus WiFi and Internet access will be working, but the data center must be shut down to do this work.  No core administrative systems… Continue reading »

Traveling? Stay secure while in motion

Cybersecurity Tips For Travelers Before You Go Update your mobile software. Treat your mobile device like your home or work computer. Keep your operating system software and apps updated, which will improve your device’s ability to defend against malware. Back up your information. Back up your contacts, photos, videos and other mobile… Continue reading »

New Course Navigation Menu

On Saturday October 19, the Course Navigation menu on GLOW will be updated for improved accessibility. The new menu will include color (no more greyed out items) and visual indicators to define active/inactive menu items. No functionality will be affected. The active link will be displayed in black and include… Continue reading »

October is National Cybersecurity Awareness Month

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and education to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online. The theme “Own IT. Secure IT. Protect IT.”… Continue reading »

macOS 10.15 code name Catalina – Important Information!

Please WAIT for clearance from OIT before installing this major upgrade.  OIT has been testing using using the pre-release beta version but we expect more changes with the full release.  Due to this we cannot be confident of a smooth upgrade process which does not break important applications. If you… Continue reading »

New Sign-in Process for Adobe Software in Lecterns and Computer Labs

Effective immediately, due to changes required by our license with Adobe, users of Adobe software such as Acrobat, Illustrator, InDesign, Photoshop, Premiere Pro, etc. must sign in on computers in lecterns and computer labs with their Williams email address, password and second-factor authentication. Use the “Sign in with your Enterprise… Continue reading »

Why are some phones displaying a login button?

To assist in making faculty office moves easier, extension mobility has been turned on for phones in most faculty office buildings. The phones with this capability will have a login button on the phone display. If your name and number are on the phone, there is no need for you… Continue reading »

Purple Air security certificates have been updated

To prepare for the upcoming semester and keep our wireless network secure, OIT updated our campus security certificates today. Some devices (Apple laptops, phones and tablets in particular) may prompt you to trust or accept a new certificate for Purple Air or for Eduroam.  Please do so.  In rare cases… Continue reading »

Computer Purchasing and Software Guide For Students and Parents

Welcome Firstyears and parents!  As you look ahead to the start of school you will want to be aware of the purchasing options and recommendations from the Office of Information Technology.  Our guide gives information on purchasing a computer, getting college software, preparing for joining the campus network and how… Continue reading »

Important updates for Windows, Chrome, life

Operating systems like Windows and Mac OS update themselves often.  Programs like Firefox and Chrome do it even more frequently.  However it is important to check occasionally to verify your automatic updates are working properly.  This link shows how to check whether your computer is pending updates: Security… Continue reading »

Computer Recycling (Greenup) Program

Bring out your dead (tech) – OIT computer recycling project is back May 29-30-31 Computer Recycling (Greenup) Program PLEASE do not put your computer equipment in the trash. For one, it’s not green. Two, it’s not safe – someone could grab your computer, boot it up and read… Continue reading »