OIT will be upgrading the phone system the week of 5/22 with some preparation work performed on 5/18 and 5/19 During the upgrade all services will remain available, with some minor exceptions. Prior to the upgrade we are required to bring all 1500 VoIP phones up to the most current… Continue reading »
You have likely heard about a new form of cyberattack which utilizes a threat called ransomware. The WannaCry/WanaCrypto 2.0 worm is exploiting Windows 7 computers which have not installed a Microsoft patch that was released in March. When the virus acts… Continue reading »
Good news. Google has been cleaning up compromised accounts by revoking the privileges of the fake doc that was sent around earlier today. So if you fell for the Google doc scam (meaning you tried to open the doc and then clicked ALLOW) then you are likely ok now. To… Continue reading »
Good news. Google has been cleaning up compromised accounts by revoking the privileges of the fake doc that was sent around earlier today. So if you fell for the Google doc scam (meaning you tried to open the doc and then clicked ALLOW) then you are likely ok now. To… Continue reading »
Many are receiving SPAM concerning a Google doc being shared. Please do not open the doc, delete these. Continue reading »
We are receiving reports of an Adobe error message being displayed when one accesses an Adobe app: SVCP140.dll is missing This is a know issue apparently as of today. The fix is to wait 24 hours for Adobe to fix the issue. Continue reading »
According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows 21% of college students have had an online account hacked, and 14% have had a computer, tablet, or smartphone stolen. The following tips can help you prevent identity… Continue reading »
Starting April 10th, 2017, Google will slowly roll out a new login page, making the sign-in consistent across computers, phones and tablets. The rollout will start with a small set of users on April 10 and ramp up slowly over the course of several weeks. See Google’s blog regarding these… Continue reading »
OIT is requesting all faculty and staff to fill out a form to help verify the information in our 911 system. If you are not logged into Gmail through a browser, you will be asked to login to complete the form. This is a legitimate request and you should login… Continue reading »
Google Docs, Sheets, and Slides keep all your drafts in one file, and you can easily look at or restore earlier versions with the revision history. In the past, you might’ve kept multiple drafts of your files in case you needed to refer or switch to earlier versions. Google Docs,… Continue reading »
Spring break is a common time to travel. Bringing your smartphone or laptop carries some risks. These devices store a lot of information – email, contacts, photos, videos and other personal and financial data – about ourselves and our friends and family. Following are some tips to reduce your risk. Continue reading »
Get quick & easy access to quality Google Apps training in Chrome Google has released a Chrome Extension that gives you easy access to quick, quality training from within the Chrome Browser. Adding this extension allows you to watch brief, focused training videos while you are using Google Apps without… Continue reading »
Data breaches and identity theft rarely involve hackers rappelling from a ceiling’s skylight, deftly avoiding laser detection systems to infiltrate computers and servers; often they simply fool a community member with a generic mass produced phishing email. Phishing isn’t relegated to just e-mail! Cybercriminals will also launch phishing attacks… Continue reading »
Due to problems with Amazon’s Web Services the College Glow site is currently down. From Instructure’s status page: http://status.instructure.com/ Update – Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Instructure along with many other companies. We are working with Amazon… Continue reading »
Google Calendar features help identify when others are available Google Calendar has two powerful features to help you identify when your colleagues are available when scheduling a meeting with them. More info here: https://gsuitetips.com/tips/calendar/find-a-time-in-google-calendar/ These features require that you have access to your attendees calendars, typically these will… Continue reading »
The Peoplesoft Student Records System was upgraded over the weekend of 2/17 through 2/19. Any browser favorites or bookmarks you have to the system may not work beginning on Monday, 2/20. To connect to the Peoplesoft Student Records system, enter: https://sarah.williams.edu in your browser (clear the cache if you… Continue reading »
During tax season you are likely to receive fake scam emails which appear to be from the IRS regarding returns, e-files, W2s and 1099s. Keep in mind the IRS doesn’t initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information. You may… Continue reading »
The Student Records (Peoplesoft) system will be upgraded to the latest version beginning at 3 p.m. on Friday, Feb 17. The student system will not be available again until Monday morning, Feb 20. The Peoplesoft Human Resources (time entry)… Continue reading »
You exist in digital form all over the Internet. Guard your privacy, not just to avoid embarrassment but also to protect your reputation and finances. Following are specific steps you can take to protect your online information, identity, and privacy. Turn on 2-step verification: https://oit.williams.edu/help-docs/2-factor-authentication/ A second authentication protects… Continue reading »
If a course has a content page set as the course home page, instructors can display a certain number of recent announcements at the top of the page. This change allows instructors to show announcements as part of the course home page when students view GLOW in a web browser. Continue reading »
Starting at about 11:40am on 1/17 we started seeing problems in accessing Google Drive. From Google: We’re investigating reports of an issue with Google Drive. We will provide more information shortly. Users may be receiving errors when accessing Drive. Classroom users may also be receiving errors when submitting or… Continue reading »
Many are reporting having received emails with the Subject Line: Important Announcement from Adam F Falk Please delete this newest of phishing attempts. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What… Continue reading »
OIT will be hard at work over the Winter Shutdown performing maintenance and upgrades to prepare for the new year. We have scheduled this to impact the fewest people. Thursday, December 22nd starting at 5:15 PM we will upgrade the distribution switch for WCMA and… Continue reading »
Allow file upload in your Google Forms submissions! You can now include a file upload button in your Google Form, so that your respondents can easily add documents to their form submission. More info can be found here: https://sites.google.com/site/scriptsexamples/home/announcements/google-forms-file-upload-feature Whether you are a teacher who wants to collect students’… Continue reading »
Social media sites help you stay connected both personally and professionally, but the information you share can provide fodder for phishing attacks, identity theft, or allow people to make negative assumptions about you. Please check a sites privacy and security settings to manage your online public presence. The most… Continue reading »
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