Eduroam wireless certificates to be updated August 16

Dear Williams staff, faculty and students,

To continue providing secure access to our wireless network, OIT is updating several related servers and certificates on Tuesday morning, August 16th

Most wireless devices including laptops, phones and tablets will prompt you to trust or accept the new certificate for eduroam. Please do so.

If you are using a Mac computer the certificate may require you to authenticate to install – keep in mind this is your computer login which is different than your eduroam login.

In some cases we have seen the need to accept the certificate and then also log in with your eduroam credentials again. If you do log in again please use your email address as the username e.g. abc78​@williams​.edu or xwilliam​@williams​.edu, and then your email password.

If that does not work please try forgetting your eduroam network https://oit.williams.edu/announcements/how-to-forget-a-wireless-network/ or use the official eduroam tool   (Android phone owners simply use the “geteduroam” app from the Play Store).

Faculty and Staff please contact us at itsupport​@williams​.edu or x4090 if you would like assistance or come visit us at the support desk in Jesup hall. Students please contact the Student Technology Consultants at [email protected] or at the service desk 2nd floor Sawyer CET.

Best Regards,
Seth

Seth Rogers
Director of Client Services
Office for Information Technology
Williams College