Media Services / Classroom Support


Typical classroom teaching station

Media Services/Classroom Support is a subgroup of Instructional Technology.

Our main mission is to develop, implement and support multimedia presentation systems for classrooms.

In addition, we assist with planning and development of technology needs for a wide variety of campus events.

We also offer training and assistance with video duplication and format conversion.


Media Services/Classroom Support provides presentation facilities and support for academic work and extra-curricular events.

  • Training and consultation for electronic classroom instruction (Technology in Classrooms & Facilities)
  • Dual Projection Room Training Video
  • Support for lectures and presentations by faculty and guest speakers.
  • Video and audio format conversion and copying.
  • Installation & maintenance of electronic classrooms and major presentation venues.
  • Training and guidance in using audio recorders and video cameras.
  • Media Services Quick start videos.


We are located on level 2 of the Center for Educational Technology (CET) in Sawyer Library.

  • Steve Amann, Classroom Technology Specialist, Sawyer 261
  • Patrick Gray Jr, Events, Classroom, and Studio Support Specialist, Sawyer 260
  • Jim Lillie, Media Services Technician, Sawyer 243
  • Phil Remillard, Manager, Sawyer 259



Academic year hours when classes are in session:

  • 8 AM – 8 PM, Mondays – Thursdays.
  • 8 AM – 5 PM, Fridays.

The Office for Information Technology (OIT) is available during the semester from 8 AM to 8 PM, Monday through Thursday, and 8 AM to 5 PM on Fridays.  Normal hours outside of the semester are 8-5, M-F.


Steve Amann and Patrick Gray prepare Mac and Dell computers for deployment to dual platform classrooms

Dial 413-597-2112 if you have any questions.