We have been experiencing problems with some calls to the 617 area code, including the Williams Investment Office in Boston. Calls were taking up to a full minute to connect, which is unacceptable. We expect calls to go through quickly and most people have assumed that their calls would not go through at all and more »
Help the campus Go Google! OIT is looking for enthusiastic customer-service individuals who can join our Go Google team to help faculty and staff who are migrating to the new email system. We’ll train you and you can help teach everyone else. It will be a fun and a different way to spend your summer. more »
Drop-in support hours at the Media Education Center (Jesup 316) and Jesup 101 will end Friday, 3/21. Faculty needing media production support during spring break should contact their iTech liaison for an appointment. Drop-in support will resume Monday, April 7. from Tamra L. Hjermstad, Ofc for Information Technology
Meeting Maker was brought back online at 1:30 on Friday. NotifyLink and web access were turned on at 3:30 after testing revealed no problems. Please make sure you are working ONLINE (clicked the Sign In button at the login screen). To check, choose Sign Out, then log back in to Meeting Maker.
At about 11am Tuesday the Meeting Maker server became unavailable again. This was after a restore was performed due to the initial outage on Monday. OIT staff are working to resolve the problem. In the meantime, you CAN log in to Meeting Maker in “Work Offline” mode to view your calendar, however please do NOT more »
OIT staff email accounts are being transitioned to the new Williams Google Apps for Education service this weekend. This process will add to our growing collection of information on how to support the Williams community during this transition.
College mail accounts are being bombarded with fake phishing attempts. The typical subject is “your mailbox is full”. There is a link in the email “Quota Increase” which would take you to an off-campus website with the domain of webuda.com. Please delete the email. Information about how to identify phishing emails is available from http://oit.williams.edu/help-docs/security/scam-identification/
There will be no drop-in support hours in the Media Education Center or Jesup 101 on Friday this week in observance of Winter Carnival. Please plan accordingly. from Tamra L. Hjermstad, Ofc for Information Technology
Winter Study “drop-in” support shifts at the Media Education Center end today at 5 PM. Drop-in support will resume for spring semester on 2/10. Faculty needing media production support should contact their iTech liaison. from Tamra L. Hjermstad, Ofc for Information Technology
The entry form for the 4th Annual Movie Madness competition is now live on the MEC site. Not sure what it is or how to participate? Check out the MEC home page. Its not too late to put together an entry and we can help! http://oit.williams.edu/mec - from Tamra L. Hjermstad, Ofc for Information Technology
The Media Education Center (Jesup 316) has a reduced “drop-in” support schedule for Winter Study starting today: M,W,F – 10 AM to noon & M through F – 2-5 PM. More info at: http://oit.williams.edu/mec from Tamra L. Hjermstad, Ofc for Information Technology
Networks and Systems will be removing a core router from our network on Friday, December 20th at 5:30 PM. We originally planned to do this work during the winter shutdown week, but some offices will be working and they preferred that this be done this week instead. We have been working with our Cisco more »
Jesup hall will close at the end of the day Dec 23. Jesup and classroom buildings will reopen on Thursday, Jan. 2. For support during the break send email to Desktop@williams.edu. If you are unable to email, use the help-desk web form at oit.williams.edu/help-desk. On Dec. 26, 27, 30 and 31 from 9am to 4:30pm a more »
The Equipment Loan Center will be closing early on Wednesday the 4th. We will close at 12:00 noon. -Jim Lillie, Equipment Loan Center
There is a new round of phishing/spam emails arriving in many of our Inboxes. With a fake message stating that “your Williams Password will expire in two (2) Days…”, the email asks you to click a link…. DON’T! Please delete the message. For more information concerning how to identify a phishing attempt please read Scam and more »