Office for Information Technology


Posts in the News category are displayed in the “Announcement” section of the OIT homepage. They will have a date stamp and be displayed with the most current post first. Once they are outdated the category for the post should be changed from “News” to ‘News Archive’

Telephone network patching work

Building Schedule: 12/18 - Hopkins, TCL,TPL,TBL,MSL,Bronfman,Pareksy 12/17 – Hopkins, TCL,TPL,TBL,MSL,Bronfman,Pareksy 12/16 – Facilities, B&L, TCL,TPL,TBL,MSL,Bronfman,Pareksy 12/15 – Lawrence, Bascom, Spencer Art, Driscoll, Lasell, Chandler 12/12 – Nothing scheduled 12/11 – Mears West, Vogt, Sears, CTD, Bascom,Lawrence, Spencer Art, Driscoll Lasell,Chandler 12/10 – Mears, Mears West, Vogt,’ 37 House 12/09 – Hollander 12/08 – Schapiro 12/05 – Jesup more »

Telephone & voicemail upgrade - information sessions scheduled

General information sessions are scheduled to go over the time line of our project and an overview of what changes you will see with the new system. Information sessions are scheduled for Tuesday, December 16th at 3:00 and Thursday, December 18th at 2:00. Both will be held in Jesup room 206. To register for these more »

Glow: Timetable for the retirement of old Glow available

The old version of Glow will be available for use in Winter Study alongside the new version, again giving faculty the choice of which system to use. Timetable for the retirement of the old version of Glow: Monday, February 2, 2015: After the end of Winter Study, old Glow should be considered “read-only”. It will remain available throughout more »

Can't send email? Check your outgoing server settings.

Due to the increased use of our mail server to send spam from compromised accounts we have turned off access to students.  All students should be using the Google Apps for Education server.  If you find you cannot send email from your laptop / tablet / smartphone check the settings or simply use gmail from more »

Accounts disabled due to spam

We had to disable 17 accounts today due to their sending spam.  These are accounts which were clearly compromised since the logins were coming from Nigeria and the emails being sent were malicious.  If you find your account disabled you can contact OIT on Monday to establish your identity and re-enable your account.

New SPAM- "Your friend shared a folder with you on iCloud

This is a phishing attempt! If you received an email referencing a shared folder on iCloud please delete it. For more information concerning how to identify a phishing attempt please read Scam and Phishing Identification and, IF you did reply to one: “What to do if you responded…” -Lynn Melchiori – Desktop Systems

Newest phishing attempt... "Re-Validate Your Account"

You may find this in your Inbox, Subject Line: Re-Validate Your Account Please do NOT reply to it, delete it. For more information concerning how to identify a phishing attempt please read Scam and Phishing Identification and, IF you did reply to one: “What to do if you responded…” -Lynn Melchiori – Desktop Systems

Clarification about Google Consumer Apps agreements

OIT enabled Google’s Consumer Apps inside our Williams domain on Sept. 30. Please note that when you launch a Consumer App you are agreeing to Google’s terms of service for that app. Some apps will then present you with an additional agreement to agree to explicitly, but most are implicit in the launch. For details more »

Phishing email "Alert from IT department"

On Wednesday college email accounts started receiving a phishing email with the subject: Alert from IT Department.  This email is fake and can be deleted. There is a link in the email “Click here” which redirects to httz:// and is clearly not a Williams college address. – From:  IT <> Subject: Alert from IT Department. To: more »

Emergency Downtime for Netware Server Hector this Friday(10/24)

NOTE:  at 10:58 PM the file system repair completed and volumes on Netware server Hector are once again available.  This emergency maintenance task took 4.5 hours longer than originally estimated. Emergency Downtime for Netware Server Hector this Friday(10/24) Networks and Systems will be doing emergency system maintenance on the Netware file server Hector at 5:30 more »

Caution on upgrading to OSX 10.10 Yosemite

Mac OSX 10.10 Yosemite was released by Apple as a free upgrade on 10/16.  OIT recommends waiting to install until we have fully tested the operating system for compatibility with our existing systems. We currently know of the following issues: After the upgrade Java needs to be re-installed to work with our printing system. A more »

CET Makerspace in Sawyer Open For 3d modeling, scanning and print

Curious about 3d modeling, scanning, or printing? Come by the CET, Sawyer 242, from 4:30-6:00p Monday through Friday or 7:00-9:00pm Tuesday and Thursday and learn how! No experience necessary. For details: from Timothy W. Randolph, CET Makerspace

PeopleSoft Student Records System Maintenance on Thursday, 10/9 at 5:30pm

We plan to take the PeopleSoft Student Records system offline at 5:30pm this evening to apply software updates.  The system should be available again within four hours.

Changes to Glow

Glow receives periodic updates for security, reliability and usability.  On September 27th there were several changes made to Glow, most notably the link to assignments will no longer appear at the top of the page. Assignments are of course still accessible, but will need to be accessed by going to a course first, and entering more »

Big changes in OIT - who/what is where?

Most iTech staff have moved to the Center for Educational Technology (CET) in Sawyer. The main student help desk is in the CET along with 2 Desktop staff. Faculty and staff can get help in the CET or Jesup. The Jesup faculty/staff support desk has moved to Jesup 317. Jesup iTech staff are on the more »