Office for Information Technology


Posts in the News category are displayed in the “Announcement” section of the OIT homepage. They will have a date stamp and be displayed with the most current post first. Once they are outdated the category for the post should be changed from “News” to ‘News Archive’

Dangerous emails "Notice of appearance in Court" and "Problem with parcel shipping"

We have received several of these emails in the past day.  The messages have .zip attachments which contain dangerous JavaScript files.  There is no danger in simply reading the email, but please do not open or download the attachment.

New phishing email: Access to your email is about to expire

Several easy ways to spot this one – for one if you hover your mouse over the “Revalidate” link in the email, without clicking on it, you will see below that the address is taking you to httx:// which is clearly not a Williams site.   More information about phishing is available at If you more »

Can't send email? Check your outgoing settings

In February 2015, we turned off our old legacy mail server ( All email clients should be set to use the college GAE server, which is . If you find you cannot send email, check your outgoing settings, or temporarily use gmail by logging in to from a web browser. Specific directions for various mail more »

Reminder: old Glow retires at 4pm today Please log out until 4:30pm

The old version of Glow will be retired, and the new version will take over the main address “”. The conversion will take about half an hour, during which time access to both systems will be sporadic. Please log out of both systems before 4pm. MORE: from Jonathan Morgan-Leamon, Ofc for Information Technology

REMINDER: Possible short disruption of phone system 1/19 6:00PM

We will be testing incoming/outgoing calling on our new phone system Monday evening from 6:00PM to 6:30 PM. During this test, there may be a short disruption of service on our current phone system. We have scheduled a test of our incoming and outgoing lines for Monday, January 19th at 6:00 PM. We will temporarily more »

New phishing attempt: Subject: EMAIL ALERT!

You may find this in your Inbox-   Subject: EMAIL ALERT!, from Dropbox…. It reads: “your mailbox has exceeded its quota/limit you may not be able to receive or send new mails until you re-validate.” Please do NOT  click their link “Click HERE to revalidate your email” or reply to it.   Delete it. For more information more »

Student Network Issues - Updated

Some students were experiencing difficulties with the wireless (Purple Air) and wired campus networks accessing the Internet.  OIT staff have been working all day with our ISP vendors, and have an interim solution in place. We will continue to troubleshoot the issue, and hopefully have a permanent solution by tomorrow. Thank you all for reporting more »

Telecommunications Training

On February 23rd you will begin using the new phones that are currently being deployed on campus.  You will also be using a new voicemail system.  OIT will be holding training classes on the new system on January 13, 21 & 29.  They will be hour long classes held in Jesup room 205.  A daily more »

Some servers were unavailable on Thursday, Jan. 1

On Thursday, January 1st a storage array crashed causing problems on about half of our servers. This was first noticed at 9:00 AM, and most services were restored before noon. After an analysis of the cause of the crash, we decided to take the opportunity to apply a firmware update on all storage arrays to more »

Telephone network patching work

Building Schedule: 12/18 – Bronfman,Clark,Miller,Jenness,Brooks,Griffin,CDE,Oakley,TCL,TPL,TBL,MSL 12/17 – Hopkins, TCL,TPL,TBL,MSL,Bronfman,Pareksy 12/16 – Facilities, B&L, TCL,TPL,TBL,MSL,Bronfman,Pareksy 12/15 – Lawrence, Bascom, Spencer Art, Driscoll, Lasell, Chandler 12/12 – Nothing scheduled 12/11 – Mears West, Vogt, Sears, CTD, Bascom,Lawrence, Spencer Art, Driscoll Lasell,Chandler 12/10 – Mears, Mears West, Vogt,’ 37 House 12/09 – Hollander 12/08 – Schapiro 12/05 – Jesup more »

Telephone & voicemail upgrade - information sessions scheduled

General information sessions are scheduled to go over the time line of our project and an overview of what changes you will see with the new system. Information sessions are scheduled for Tuesday, December 16th at 3:00 and Thursday, December 18th at 2:00. Both will be held in Jesup room 206. To register for these more »

Glow: Timetable for the retirement of old Glow available

The old version of Glow will be available for use in Winter Study alongside the new version, again giving faculty the choice of which system to use. Timetable for the retirement of the old version of Glow: Monday, February 2, 2015: After the end of Winter Study, old Glow should be considered “read-only”. It will remain available throughout more »

Can't send email? Check your outgoing server settings.

Due to the increased use of our mail server to send spam from compromised accounts we have turned off access to students.  All students should be using the Google Apps for Education server.  If you find you cannot send email from your laptop / tablet / smartphone check the settings or simply use gmail from more »

Accounts disabled due to spam

We had to disable 17 accounts today due to their sending spam.  These are accounts which were clearly compromised since the logins were coming from Nigeria and the emails being sent were malicious.  If you find your account disabled you can contact OIT on Monday to establish your identity and re-enable your account.

New SPAM- "Your friend shared a folder with you on iCloud

This is a phishing attempt! If you received an email referencing a shared folder on iCloud please delete it. For more information concerning how to identify a phishing attempt please read Scam and Phishing Identification and, IF you did reply to one: “What to do if you responded…” -Lynn Melchiori – Desktop Systems