Help Guides & DIY
Check our help guides for frequently asked questions, how-to documents & tutorials. You can also access these guides from the right-hand sidebar.
Request Help
| Students: | stchelp@williams.edu |
| Employees: | desktop@williams.edu |
| Forms: | General help request | Lab help request |
Phone Support
| Student help desk: | 413-597-3088 |
| Hours: | 10 am – Midnight, Mon -Thurs 10 am – 8 pm, Fri 12 pm – 6 pm, Sat 12 pm – Midnight, Sun |
| Employee help desk: | 413-597-4090 |
| Hours: | 8:00 am – 5:00 pm, Mon – Fri |
| Classroom tech support: | 413-597-2112 |
Visit Us
| Students: Drop by the student help desk just inside the front door. |
 OIT is located in Jesup Hall (science quad) |
|
Employees: Drop by the faculty/staff help desk in Jesup 210. |
Instructional Support
| itech@williams.edu | Department liaisons | Media services |
