There are many resources available to college faculty and staff when working remotely. Some are straightforward and require no configuration, while some require prior setup or further consideration.
These are resources you can access from anywhere, with any computer or tablet:
- Google Apps for Education (Email, Calendar, Drive, Docs, Sheets etc.)
- The Glow course management system
- Library services
- OIT services (including password resets and software downloads)
- Remote Access To Library Databases using the proxy server
- Check campus voicemail (via web page) and modify settings
- http://oit.williams.edu/telecommunications-upgrade/telecommunications-documentation/voicemail/ (for instructions and setup)
- http://vmail.williams.edu (for voicemail access)
- Participate in on-campus video or phone conferences through Skype or Google Hangouts
Some resources are easily accessed from a college provided laptop. These all require the use of the Cisco Anyconnect Secure Mobility (VPN) connector, which is already installed on college laptops.
- Run keyserved and site licensed programs like Stata (note Adobe apps are no longer restricted to on-campus)
- Access network file services (F and G drives [files1, files2, files3, files4, files5], and to submit course packets)
- Access your office computer using Remote Desktop – you can do this from a PC, Mac or even a tablet
- Remote Desktop software allows you to connect to your office computer from off-campus. As with any remote connection, there are security considerations with using this type of software, so be sure to consult with OIT.
VPN (Virtual Private Network) via the Cisco Anyconnect Secure Mobility Client
The Cisco Anyconnect VPN client software is already installed on college computers and can be easily installed on tablets or home computers. Go to https://oit.williams.edu/software/ and look for VPN
When you use a VPN connection your internet connection is routed securely through Williams. The VPN offers a way for authorized users to access Williams resources normally not available outside the campus network.
Security considerations (especially when travelling)
- Tablets and phones used to check email should have a screen lock on them
- Set up “find my phone/ipad” on devices
- Set up remote wipe on devices
- Encrypt your laptop’s drive to avoid data breaches and loss of Personal Identifiable Information
- More on security:
From off campus reading email is easily done through a web browser at http://email.williams.edu
To use a fully featured client like Outlook, Thunderbird or Mac Mail see our Email section for help on selecting and setting up an email client.
The OIT Help Desk is available to help with any of the functions described above. We are not able to diagnose problems due to ISPs or the hardware and software on a home computer. We would like to help, but the variations in home computers and ISP connections make diagnosis of these problems almost impossible over the phone.