LISTSERVS & Google Groups

Admins: Administering | Creating a Listserv | Deleting a Listserv

Users: Subscribing | Unsubscribing | Monitoring

All: Complete Manuals and Documentation from L-Soft International, Inc.

LISTSERV Administration

If you are the owner of a list running on the Williams Listserver (as opposed to the WSO Listserver), use the LSoft Listserv interface to perform administrative functions. Links to documentation are available there for both subscribers and owners of lists.

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LISTSERV or Google Group?

  • If you want a LISTSERV for your course, try Glow. Your instructional technology liaison would be happy to show you how to create one.
  • If you are a student looking to create a listserv for a student organization, contact WSO.
  • Google Groups: A service from Google that provides discussion groups for people sharing common interests.  This service is available by clicking the Google Apps icon at the upper-right of the screen once you have logged into Google then selecting Groups.  Google Groups should be used if all the group members have @williams.edu email addresses. Google Group Directions and Help
  • For other types of listservs, you can request a new listserv online using the listserv request form.

When filling out the online form, please read through the Help sections carefully since you may select from a variety of options that will affect the way that your list works. Additional instructions can be found in the Listserv manual. Your request may take a few days to process- you’ll be notified via email when your list is ready.

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LISTSERV Deletion

When you no longer need a listserv, please e-mail ListservAdmin@williams.edu to request its removal.

In the message please provide

  • your name
  • phone number or other means of contact, in the event we have questions
  • the name of the listserv(s) to be removed

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Subscribe to a list

To subscribe yourself to a list, send an e-mail message to the following address: listserv@listserv.williams.edu. This message should have a blank subject line and a message body containing only the following line:

subscribe {list-name} {your-name}

where {list-name} represents the name of the list to which you want to be subscribed. {your-name} is required – it cannot be left blank.

This only works for open lists – that is, ones to which anyone can subscribe. If the list you’re interested in is closed, your subscription will have to be approved by the list’s owner.

In either case you will get a confirmation of your request returned to you by the listserver. If the list is an open one, you will get a request to confirm your subscription. You can do that by clicking the link in the email or by sending a confirmation; instructions for how to send that confirmation will be in the request message.

If you get an error e-mail message back from listserv@listserv.williams.edu, it may be because you misspelled the name of the list or because you sent the message to the list itself and not to listserv@listserv.williams.edu.

Example: subscribe thelist-l Bob Jones

You do not need to register a password with http://listserv.williams.edu to use email commands.

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Unsubscribe from a list

To remove yourself from a list, send an email message to the following address: listserv@listserv.williams.edu. This message should have a blank subject line and a message body containing only the following line:

signoff {list-name}

A name is not needed to remove yourself from the listserv.

Example: signoff psci203-01-l

You do not need to register a password with http://listserv.williams.edu to use email commands.

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Monitoring

A listserv user gets the ‘monitoring’ status when emails sent by the listserv system are bounced back. After a certain number of bounced emails within a certain timeframe, the user will automatically be removed from the list – the system assumes the email is no longer in service. If the user wishes to be on the list, they will resubscribe.

On our system, if the owner has been adding emails to the list manually, the emails might not match the ‘canonical’ email address used and will be considered the wrong email address and bounced.

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