This page provides a quick guide and list of FAQs to help students get started with Glow
You can login to the Glow service at http://glow.williams.edu. You should use your regular Williams username and password. If you can’t login and/or need to reset your password, you can either call student help desk at (413) 597-3088, or visit the student help desk for more help.
Glow FAQs for Students
First time using Glow
Q: What’s my username & password?
Q: How do I reset my password [passphrase] if I have forgotten it?
Q: How can I customize the Notifications?
* Notes on Notifications for Discussions.
Course Media Gallery
Q: I’m trying to access streaming media in Glow, but I see a blank screen. Help.
Q: What are Files?
Q: Where are my user Files?
Q: Where are my course Files?
Q: How do I upload ZIP files?
Q: How do I create a folder in Files?
Q: How do I move and organize my files?
Q: How do I delete a file?
Rich Content Editor
Q: What is the Rich Content Editor?
Q: How do I embed images?
Q: How do I record a video using the Rich Content Editor?
Q: How do I record audio using the Rich Content Editor?
Q: How do I use the Math Editor?