Office for Information Technology

Help Request Form

Contact the HelpDesk

The most immediate way to get assistance is to call the HelpDesk:
Students: 413-597-3088
Faculty/Staff: 413-597-4090

You might also find an answer in ourĀ help documentation

Contact Information
  1. (required)
  2. (valid email required)
Your Computer
The Problem
  1. Please describe the problem with as much detail as possible. Include the exact wording of the error message (we suggest writing the message down before getting rid of it) and the software version. If it's a printing issue, include the exact printer model & print queue (i.e. lw-hopkins-payroll).

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