Faculty/Staff Help Desk
413-597-4090
Located on the second floor of Jesup Hall (the pink-ish building on the east end of the science quad), room 210.
Resources
- A-Z services: a comprehensive list of OIT services & resources
- Employee self service
- Equipment Loan Center
- Human Resources
- Laptop Encryption
- Phishing Attempts and how to spot them!
- Purchasing a Computer
- Printing FAQ
- Secure and Safe Computing for Administrative Offices
- Software Downloads
- Software Help Documentation
- Technology Workshops
- Telecom (information & forms for requesting help for telephone problems)
- Working From Off-Campus
Policies
- OIT Policies (computing ethics, privacy, copyright violations, etc.)
- HR Policies & Employee Handbooks
