Faculty Help Desk
413-597-4090
Located on the second floor of Jesup Hall (the pink-ish building on the east end of the science quad), room 210.
Classroom Equipment
- Call media services at 413-597-2112 for classroom technical support
- Instructions for using classroom lecterns
- Video conferencing
- Clickers (classroom polling)
Instructional Technology Support
- Questions or ideas: Instructional Technology Specialists (a.k.a. ITech liaisons)
- GIS & Mapping
- IDeaL Initiative: Integrating Digital Literacies (IDL) with Media Mentors
- Development of new web applications, databases and learning objects
- Media Education Center (MEC)
Course Management System
- Glow: post your syllabi & course materials online
- Glow Help Documentation
Resources
- A-Z services: a comprehensive list of OIT services & resources
- Employee Self Service
- Equipment Loan Center
- Purchasing a Computer
- Software Downloads
- Faculty Mailings
