Announcements

GLOW: The new Course Media Gallery

The new video streaming service (Panopto) in GLOW is available now replacing the old system, Kaltura. While we are working on the transition, note that both the old and new systems will be available. However, please start using “Panopto Media Gallery” for your Fall courses instead of “Course Media Gallery.” Here is how to upload files. 

Continue Reading →

July 2017 Security: What to do when you’ve been hacked

Face it: Hackers Gonna Hack. Compromised accounts happen. Quick identification and response can reduce the harm done to your accounts and your personal information. Educause has come up with some remediation steps for you to follow. First, how can you tell if you’ve been hacked or scammed in the first place? Clever hackers don’t make it obvious (they

Continue Reading →

What is GLOW?

Glow is Williams’ Course Management System (glow.williams.edu). It’s a web-based and easy to use platform that supports instructors in their teaching and communication with students. Glow provides a suite of tools that makes it easy to put course materials online, including video and audio. It can also help faculty engage with students in a variety

Continue Reading →

June 2017: Basic Steps to Online Safety and Security

The National Cyber Security Alliance has recommendations to help protect yourself online. Among the most important, set up 2-factor authentication on your accounts (available for Williams Google) and use a good passcode or bio lock on your smartphones and tablets. Read the full message for more tips. https://web.williams.edu/messages/show.php?id=43029  

Continue Reading →

OIT recycling collection starts Wed May 31

OIT will be accepting old computer equipment at the Facilities barn on Wednesday, Thursday and Friday May 31, June 1 and 2. Hours are from 12:30 to 2:30. We can only accept personal computing equipment, not items from businesses. The recycling barn is behind the Williams tennis courts. Please do not put your computer equipment

Continue Reading →

Phone Upgrade (5/18-5/24)

OIT will be upgrading the phone system the week of 5/22 with some preparation work performed on 5/18 and 5/19 During the upgrade all services will remain available, with some minor exceptions. Prior to the upgrade we are required to bring all 1500 VoIP phones up to the most current firmware release.   We will

Continue Reading →

WannaCry malware (ransomware) warning

You have likely heard about a new form of cyberattack which utilizes a threat called ransomware.  The WannaCry/WanaCrypto 2.0 worm is exploiting Windows 7 computers which have not installed a Microsoft patch that was released in March.   When the virus acts on a computer it encrypts (scrambles) files on the harddrive and asks for

Continue Reading →

Fix for Google Doc scam

Good news.  Google has been cleaning up compromised accounts by revoking the privileges of the fake doc that was sent around earlier today. So if you fell for the Google doc scam (meaning you tried to open the doc and then clicked ALLOW) then you are likely ok now.  To be sure, go to https://myaccount.google.com/permissions You

Continue Reading →

Update on Google docs scam issue

Good news.  Google has been cleaning up compromised accounts by revoking the privileges of the fake doc that was sent around earlier today. So if you fell for the Google doc scam (meaning you tried to open the doc and then clicked ALLOW) then you are likely ok now.  To be sure, go to https://myaccount.google.com/permissions You

Continue Reading →

Random document share requests (Google)

Many are receiving SPAM concerning a Google doc being shared.  Please do not open the doc, delete these.

Continue Reading →

Adobe error message: SVCP140.dll is missing

We are receiving reports of an Adobe error message being displayed when one accesses an Adobe app: SVCP140.dll is missing This is a know issue apparently as of today. The fix is to wait 24 hours for Adobe to fix the issue.

Continue Reading →

April EDUCAUSE security post: Protect your identity!

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows 21% of college students have had an online account hacked, and 14% have had a computer, tablet, or smartphone stolen. The following tips can help you prevent identity theft. Read your credit card,

Continue Reading →

Improvements coming soon to your Google login page!

Starting April 10th, 2017, Google will slowly roll out a new login page, making the sign-in consistent across computers, phones and tablets. The rollout will start with a small set of users on April 10 and ramp up slowly over the course of several weeks. See Google’s blog regarding these changes here: https://gsuiteupdates.googleblog.com/2017/04/update-refreshing-google-accounts-login.html

Continue Reading →

GLOW: Dashboard Course Images (beta)

Course cards on the Dashboard can contain an image as uploaded through Course Settings. Images can be dragged and dropped into the browser window or uploaded from a computer. Accepted images include JPG, JPEG, GIF, and PNG files.  

Continue Reading →

911 Extension Location Verification

OIT is requesting all faculty and staff to fill out a form to help verify the information in our 911 system.  If you are not logged into Gmail through a browser, you will be asked to login to complete the form.  This is a legitimate request and you should login with your Williams credentials.  If

Continue Reading →

Easily look at or restore earlier versions of Google Docs

Google Docs, Sheets, and Slides keep all your drafts in one file, and you can easily look at or restore earlier versions with the revision history. In the past, you might’ve kept multiple drafts of your files in case you needed to refer or switch to earlier versions. Google Docs, Sheets, and Slides keep all

Continue Reading →

Security Post: Technology tips when travelling

Spring break is a common time to travel. Bringing your smartphone or laptop carries some risks. These devices store a lot of information – email, contacts, photos, videos and other personal and financial data – about ourselves and our friends and family. Following are some tips to reduce your risk. There are several good resources

Continue Reading →

Get quick and easy access to quality Google Apps training in Chrome

Get quick & easy access to quality Google Apps training in Chrome Google has released a Chrome Extension that gives you easy access to quick, quality training from within the Chrome Browser. Adding this extension allows you to watch brief, focused training videos while you are using Google Apps without having to open a new

Continue Reading →

February Security Post: Refuse the phishing bait

Data breaches and identity theft rarely involve hackers rappelling from a ceiling’s skylight, deftly avoiding laser detection systems to infiltrate computers and servers; often they simply fool a community member with a generic mass produced phishing email.   Phishing isn’t relegated to just e-mail! Cybercriminals will also launch phishing attacks through phone calls, text messages,

Continue Reading →

Glow course management system down

Due to problems with Amazon’s Web Services the College Glow site is currently down. From Instructure’s status page: http://status.instructure.com/ Update – Amazon Web Services is currently experiencing what appears to be a large-scale networking issue that has impacted Instructure along with many other companies. We are working with Amazon to diagnose the problem and waiting

Continue Reading →

Google Calendar features help identify when others are available

Google Calendar features help identify when others are available Google Calendar has two powerful features to help you identify when your colleagues are available when scheduling a meeting with them. More info here: http://gappstips.com/google-calendar/find-time-google-calendar/ These features require that you have access to your attendees calendars, typically these will be your work colleagues (within your Google

Continue Reading →

Peoplesoft Student Records System Upgrade

The Peoplesoft Student Records System was upgraded over the weekend of 2/17 through 2/19. Any browser favorites or bookmarks you have to the system may not work beginning on Monday, 2/20. To connect to the Peoplesoft Student Records system, enter: https://sarah.williams.edu in your browser (clear the cache if you have any problems). We suggest saving https://sarah.williams.edu

Continue Reading →

Manually Adding Users, New Process

The new workflow asks instructors to specifically select how they are adding a user: email address, login ID, or SIS ID.  (SIS ID is not correctly working.)  Multiple entries can be copied from a spreadsheet file. Entries can be added by commas or spaces.  

Continue Reading →

Be on alert for tax scam emails and phone calls

During tax season you are likely to receive fake scam emails which appear to be from the IRS regarding returns, e-files, W2s and 1099s. Keep in mind the IRS doesn’t initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information. You may also get scam emails purporting

Continue Reading →

Student Records system upgrade beginning Friday, Feb 17 at 3pm.

The Student Records (Peoplesoft) system will be upgraded to the latest version beginning at 3 p.m. on Friday, Feb 17. The student system will not be available again until Monday morning, Feb 20. The Peoplesoft Human Resources (time entry) and Financials systems will continue to be available. This upgrade is required to comply with our

Continue Reading →