Announcements

Peoplesoft Student Records System Upgrade

The Peoplesoft Student Records System was upgraded over the weekend of 2/17 through 2/19. Any browser favorites or bookmarks you have to the system may not work beginning on Monday, 2/20. To connect to the Peoplesoft Student Records system, enter: https://sarah.williams.edu in your browser (clear the cache if you have any problems). We suggest saving https://sarah.williams.edu

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Be on alert for tax scam emails and phone calls

During tax season you are likely to receive fake scam emails which appear to be from the IRS regarding returns, e-files, W2s and 1099s. Keep in mind the IRS doesn’t initiate contact with taxpayers by email, text messages or social media channels to request personal or financial information. You may also get scam emails purporting

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Student Records system upgrade beginning Friday, Feb 17 at 3pm.

The Student Records (Peoplesoft) system will be upgraded to the latest version beginning at 3 p.m. on Friday, Feb 17. The student system will not be available again until Monday morning, Feb 20. The Peoplesoft Human Resources (time entry) and Financials systems will continue to be available. This upgrade is required to comply with our

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[Resolved] Service Disruption for Google Drive

Starting at about 11:40am on 1/17 we started seeing problems in accessing Google Drive. From Google: We’re investigating reports of an issue with Google Drive. We will provide more information shortly. Users may be receiving errors when accessing Drive. Classroom users may also be receiving errors when submitting or viewing assignments. Google Keep users may

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Scam/Phishing Attempt- Subject Line: Important Announcement from Adam F Falk

Many are reporting having received emails with the Subject Line: Important Announcement from Adam F Falk Please delete this newest of phishing attempts. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you responded to a phishing email or logged in

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OIT Winter Shutdown Maintenance Schedule (12/23,12/27,12/28)

OIT will be hard at work over the Winter Shutdown performing maintenance and upgrades to prepare for the new year.  We have scheduled this to impact the fewest people. Thursday, December 22nd starting at 5:15 PM we will upgrade the distribution switch for WCMA and Facilities, and a few residence halls, which will cause a

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Subject: Help Desk!! … another scam

A busy week for scammers… a 3rd wave of phishing attempts this week is hitting our Inboxes today… The body of the email: “Due to the recent spam attack on our database, you are advise to update your mailbox, please click here to avoid your account being suspended”. along with a link to click.  Please delete the

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Newest phishing attempt: Subject: building trust

We are receiving numerous reports of a new phishing attempt that looks like a PDF being shared through Google Drive. It has the Subject Line: building trust. Please delete it. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you

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Phishing attempt: secure document circular

Many are reporting having received emails with the Subject Line: secure document circular Please delete this newest of phishing attempts. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you responded to a phishing email or logged in to a fake

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Secure Your Phone!

Many people are aware that security is important on a computer but most people forget that their smartphone is a full computer as well.  And, since you carry that smartphone around with you and can easily lose it, security is as important on your phone as it is on your computer. Here are a few things you

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Mac OS 10.12.1 Sierra and Purple Air

A recent update to Mac OS 10.12 (Sierra) is causing problems for some people when connecting to the Purple Air wireless network.  OIT has discovered the source of the problem and has developed a process that should resolve the issue. First, turn off your wifi Then: Open your Macintosh HD Library folder Preferences folder System

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Managing a passel of passwords

Like it or not, passwords are an inescapable part of modern life, providing protection at the cost of inconvenience.     It’s a natural tendency for people to try and keep things simple by using the same password for multiple services or devices.  But as recent headlines have made clear, no site is completely safe from

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October is cybersecurity awareness month

This week:  How to keep your data safe when your accounts at major sites are compromised.  Yahoo!, Dropbox, MySpace, Pandora, LinkedIn…these are just a few of the sites which have had data breaches. How do you keep your own data safe?  To start it is important to have strong and unique passwords! You may have

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Strong Passwords: How to create and manage them!

Have you found it hard to create a good, strong password that you can remember? Creating a complex and easily remembered password can be a challenge, but these tips can help you. Check out the dos and don’ts. Creating a Strong and Unique Password

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Mac OS 10.12 Sierra released by Apple

On September 20 Apple released Sierra (Mac OS 10.12). The Office for Information Technology is currently testing this new OS for compatibility with all of our systems. Sierra is an optional upgrade and we ask that you hold off on upgrading until we are confident there are no major breaks. More information is available at http://oit.williams.edu/help-docs/mac-os-10-12-codename-sierra/

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ELC back to standard hours on Tuesday the 6th

Equipment Loan Center office hours: Monday through Friday 9:30 am – 4:45 pm (We are closed for lunch from 12:00 to 1:00.) from Jim Lillie, Equipment Loan Center ELC

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Update your iPhones and iPads to iOS 9.3.5

To install the update on your iOS device, launch the Settings app, then tap General > Software Update. With previous versions of iOS, there are vulnerabilities that can allow someone to hijack the iPhone or iPad and control or monitor it remotely. If you device isn’t upgraded, there are numerous apps that a hacker could

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August Security Content: Browsers and Online Security

When you are reading e-mail or browsing online, be on the lookout for suspicious links and deceptive web pages, which are major sources of malware. Also be careful when selecting browser plugins, apps, or other downloadable files since they can introduce new vulnerabilities. Here are some suggestions to make your day-to-day online browsing more productive,

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Brief Early Morning Network Maintenance & Testing (8/23)

To complete summer maintenance and test our systems, OIT will be working on the network between 6:30AM-7:30AM on 8/23 (Tuesday). There may be short 5-10 minute Internet outages during this time. We will be testing our firewalls and updating some of our routing to make sure the network is ready for the upcoming semester. Any

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Inbox for Google released to Williams

On Monday, August 15, Google will release Inbox for Google Apps for Education. Inbox is a different way to use email from the web or mobile device. You can choose to try it or you can choose to decline. The standard Gmail web interface and mobile app continue to be the recommended and best supported

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Some email services are down

We are experiencing problems with several types of email services: Full email alias delivery (to first.m.last@williams.edu) addresses Email sent from PeopleSoft Alumni email forwarding Scan to email on copiers and digital senders Some email listsevs We are working to quickly resolve the issue.  Any mail that has not been received will queue and be delivered as the

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OIT Summer Maintenance Day – July 30th

Saturday, July 30th is OIT’s annual summer maintenance day.  Between 5:30am and 9:30am there will be several Internet outages as we upgrade the equipment that connects us to the Internet. There will be one Internet Outage of up to 30 minutes, and 2-3 shorter outages of 2-5 minutes.  Also, during that time our Peoplesoft and Alumni Advance applications will be

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Wireless Network Names

Our Purple Air wireless network has been reconfigured, so “Purple Air 5Ghz” is redundant and will be removed July 26. Your device will automatically connect to the Purple Air network instead. As part of continually improving our wireless network at the college, we’ve updated the configuration and no longer need the “Purple Air 5Ghz” ID.

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Email scans from Konica Bizhubs may end up in your Spam folder

OIT has recently received reports of Konica Bizhubs scans not working. After some investigation it turns out the scanned documents are being delivered to the Spam folder. Please click here for some solutions:  http://oit.williams.edu/help-docs/scanned-docs-in-spam/ – from Terri-Lynn Hurley, Ofc for Information Technology

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Short Network Downtimes over the next few days

OIT will be applying updates to the 7 distribution switches on campus which will cause a 15 minute network downtime at some point for everyone. We have scheduled these so their impact should be minimal, as most are scheduled in the early morning hours before 7:00am. At some point between Tuesday afternoon at 5:00 PM

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