Announcements

Google Team Drive now available

Great new Google feature – Team Drives Team Drives are shared spaces where groups can easily store, search, and access their files from anywhere. Unlike files in My Drive, files in Team Drive belong to the team instead of an individual. Even if members leave Williams, the files stay in place so your team can

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GLOW Workshop Series: Creating Video Content with Panopto (Fac/Staff)

Panopto is GLOW’s new “Course Media Gallery” tool. This workshop is for Faculty and Staff. It will cover the basics of the program such as bookmarking, organizing media content with folders, and creating short derivatives, as well as the screencasting feature that you can use to create instructional video content including narrated PowerPoint presentations and

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Disasters and Data Breaches, Watch for Scams

No doubt you’ve seen the headlines about the data breach at Equifax, a credit-reporting company, which affects as many as 143 million individuals. While there is no correlation between Williams and this breach, we wanted to take a few moments to increase awareness of the situation, which may likely impact many of our faculty, staff

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The ELC will resume standard office hours Monday the 28th

The Equipment Loan Center will return to standard office hours: Monday – Friday 9:30AM – Noon / 1:00pm – 4:45PM -from Jim Lillie, Equipment Loan Center (ELC)

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PaperCut Upgrade 8/14/17

On Monday, August 14th, we will upgrading the PaperCut system. The upgrade is slated from 9am to 1pm, during which time printing will be unavailable. After the upgrade, you may be prompted to login to PaperCut when you submit your next print job. from David E. Parks, Ofc for Information Technology

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This morning’s printing issue has been resolved

The problems with printing that many on campus experienced has been resolved.  If prompted to install a new driver please accept it.  

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Upcoming summer shutdowns: Access to college services from off campus

During the upcoming summer shutdowns you will still have access to many Williams services from off campus. Email, Calendar and Drive are simple. Access to other systems like Peoplesoft and Glow will work in the same way you have accessed previously. We recommend you test these from home this week to avoid surprises. Some faculty

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OIT Summer Maintenance Day – July 29th

Saturday, July 29th is OIT’s annual summer maintenance day.  Between 5:30am and 9:30am there will be several network outages that will make most OIT services (from the Jesup Data Center) sporadically unavailable. During these 4 hours it is best to plan that NO OIT services will be available.   Google applications (including email and calendar)

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GLOW: Assignment and Page Duplication (New Feature)

As of July 15, 2017, instructors can duplicate existing Assignments and Pages. The duplication option for the Assignments is located in the Settings menu for every available assignment. When an assignment is copied, the word Copy is added to the end of the assignment name.   The duplication option for the Page is located in the Settings menu

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GLOW: The new Course Media Gallery

The new video streaming service (Panopto) in GLOW is available now replacing the old system, Kaltura. While we are working on the transition, note that both the old and new systems will be available. However, please start using “Panopto Media Gallery” for your Fall courses instead of “Course Media Gallery.” Here is how to upload files. 

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July 2017 Security: What to do when you’ve been hacked

Face it: Hackers Gonna Hack. Compromised accounts happen. Quick identification and response can reduce the harm done to your accounts and your personal information. Educause has come up with some remediation steps for you to follow. First, how can you tell if you’ve been hacked or scammed in the first place? Clever hackers don’t make it obvious (they

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What is GLOW?

Glow is Williams’ Course Management System (glow.williams.edu). It’s a web-based and easy to use platform that supports instructors in their teaching and communication with students. Glow provides a suite of tools that makes it easy to put course materials online, including video and audio. It can also help faculty engage with students in a variety

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June 2017: Basic Steps to Online Safety and Security

The National Cyber Security Alliance has recommendations to help protect yourself online. Among the most important, set up 2-factor authentication on your accounts (available for Williams Google) and use a good passcode or bio lock on your smartphones and tablets. Read the full message for more tips. https://web.williams.edu/messages/show.php?id=43029  

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OIT recycling collection starts Wed May 31

OIT will be accepting old computer equipment at the Facilities barn on Wednesday, Thursday and Friday May 31, June 1 and 2. Hours are from 12:30 to 2:30. We can only accept personal computing equipment, not items from businesses. The recycling barn is behind the Williams tennis courts. Please do not put your computer equipment

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Phone Upgrade (5/18-5/24)

OIT will be upgrading the phone system the week of 5/22 with some preparation work performed on 5/18 and 5/19 During the upgrade all services will remain available, with some minor exceptions. Prior to the upgrade we are required to bring all 1500 VoIP phones up to the most current firmware release.   We will

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WannaCry malware (ransomware) warning

You have likely heard about a new form of cyberattack which utilizes a threat called ransomware.  The WannaCry/WanaCrypto 2.0 worm is exploiting Windows 7 computers which have not installed a Microsoft patch that was released in March.   When the virus acts on a computer it encrypts (scrambles) files on the harddrive and asks for

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Fix for Google Doc scam

Good news.  Google has been cleaning up compromised accounts by revoking the privileges of the fake doc that was sent around earlier today. So if you fell for the Google doc scam (meaning you tried to open the doc and then clicked ALLOW) then you are likely ok now.  To be sure, go to https://myaccount.google.com/permissions You

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Update on Google docs scam issue

Good news.  Google has been cleaning up compromised accounts by revoking the privileges of the fake doc that was sent around earlier today. So if you fell for the Google doc scam (meaning you tried to open the doc and then clicked ALLOW) then you are likely ok now.  To be sure, go to https://myaccount.google.com/permissions You

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Random document share requests (Google)

Many are receiving SPAM concerning a Google doc being shared.  Please do not open the doc, delete these.

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Adobe error message: SVCP140.dll is missing

We are receiving reports of an Adobe error message being displayed when one accesses an Adobe app: SVCP140.dll is missing This is a know issue apparently as of today. The fix is to wait 24 hours for Adobe to fix the issue.

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April EDUCAUSE security post: Protect your identity!

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows 21% of college students have had an online account hacked, and 14% have had a computer, tablet, or smartphone stolen. The following tips can help you prevent identity theft. Read your credit card,

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Improvements coming soon to your Google login page!

Starting April 10th, 2017, Google will slowly roll out a new login page, making the sign-in consistent across computers, phones and tablets. The rollout will start with a small set of users on April 10 and ramp up slowly over the course of several weeks. See Google’s blog regarding these changes here: https://gsuiteupdates.googleblog.com/2017/04/update-refreshing-google-accounts-login.html

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GLOW: Dashboard Course Images (beta)

Course cards on the Dashboard can contain an image as uploaded through Course Settings. Images can be dragged and dropped into the browser window or uploaded from a computer. Accepted images include JPG, JPEG, GIF, and PNG files.  

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911 Extension Location Verification

OIT is requesting all faculty and staff to fill out a form to help verify the information in our 911 system.  If you are not logged into Gmail through a browser, you will be asked to login to complete the form.  This is a legitimate request and you should login with your Williams credentials.  If

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Easily look at or restore earlier versions of Google Docs

Google Docs, Sheets, and Slides keep all your drafts in one file, and you can easily look at or restore earlier versions with the revision history. In the past, you might’ve kept multiple drafts of your files in case you needed to refer or switch to earlier versions. Google Docs, Sheets, and Slides keep all

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