Announcements

Software updates to patch Meltdown and Spectre

You may have seen news articles this week about two significant new flaws found in computers, smartphones, tablets and other devices, called Spectre and Meltdown. These flaws impact the computer processors (CPUs) that are in the heart of all the computerized equipment you own and use every day. These flaws could allow hackers to steal

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Off-campus access to financial system via VPN

To protect the college’s financial information, from now on any authorized user who wants to access finance.williams.edu from off campus will be required to use VPN. You will not be able to get into the system without it. While this may cause a slight inconvenience, it is the same, secure process that has already been employed

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End of Semester News

We’re here for you as we close out the semester As we near the end of the fall semester, OIT would like to showcase some services and support we think are useful, particularly for students during this time of the year. OIT HELP DESK AND CET Contact the CET Support Desk at 413 597 3088

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Holiday Traveling with Personal Internet-Enabled Devices

Know the risks Your smart phone, tablet, or other device is a full-fledged computer. It is susceptible to risks inherent in online transactions. When shopping, banking, or sharing personal information online, take the same precautions with your smart phone or other device that you do with your personal computer — and then some. The mobile

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Critical Exploit in Mac OS High Sierra

Last night a vulnerability in Mac OS High Sierra was publicized. To summarize, it allows someone to gain admin access to your mac by using the root account and a blank (!) password.  This flaw affects all versions of Mac OS High Sierra (OS 10.13.x). It does not affect PCs, or Macs running older versions

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Be Aware of Holiday Scams and Campaigns

US-CERT (United States Computer Emergency Readiness Team) reminds users to remain vigilant when browsing or shopping online this holiday season. Emails and ecards from unknown senders may contain malicious links. Fake advertisements or shipping notifications may deliver attachments infected with malware. Spoofed email messages and phony posts on social networking sites may request support for

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Use Caution With Email Attachments

Many familiar attachment types can be used to deliver viruses –  including PDFs, Word documents, zip files and PowerPoints. Recent examples have come in as invoices or bills, but they can also appear to be normal documents from people you know. The US Computer Emergency Readiness Team (US-CERT) has many good recommendations for keeping yourself and

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Toner Recycling Program Change

Our print management company, CBS, has partnered with a new toner recycling program. In order to further reduce waste, empty toner cartridges will be shipping in boxes of six rather than one at a time. Cartridge drop off locations:  We have placed seven boxes in different areas on campus in which you can drop off

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New look and feel coming to Google Calendar on the Web!

Starting Tuesday November 14, 2017, a fresh look and new features will be available for Google Calendar on the web to help you manage your time more efficiently and get more done. The update also incorporates a modern color palette, sleek design, and a responsive layout that auto-adjusts to your screen size.   A button

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Important! Windows and Mac OS updates- verify NOW

Along with the WannaCry cryptolocker vulnerability from May the recent cracking of the WPA2 wi-fi security protocol is a reminder that Operating System updates are one of the main protections against such threats. Please take the time RIGHT NOW to verify your Mac or PC computer is up to date. Simple instructions on running or

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OS updates

Vulnerabilities in Windows and Mac OS are discovered all the time.  Microsoft and Apple release critical updates (patches) to remove these vulnerabilities.  It is important for you to allow these updates to install, and also to check occasionally to be sure you are receiving them correctly. Please verify your Windows computer is up to date:

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Gmail.app for iOS: OIT recommended email app for iPhone & iPad

The official Gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account support and search that works across all your mail. Download Gmail.app for iOS from the Apple Store: https://itunes.apple.com/us/app/gmail-email-by-google/id422689480? The official Gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account

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Having trouble with passwords? A password manager can help.

A password manager like LastPass can securely store your many, many passwords – or generate new complex ones. You’ll only need to remember the one master password to access them. Other benefits include protection against phishing and off campus account compromises. Full information is available at: http://oit.williams.edu/help-docs/lastpass-password-manager/ A brief introduction if you are not familiar with

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One easy step to account security: Two factor authentication

Two-step is one of the best and easiest things you can do to make sure your accounts don’t get hacked. You sign in with something you know (your password) and use something you have (commonly a mobile phone). Many faculty, staff and students at Williams have already signed up – don’t be the last one!

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Security with email – tips from OIT

October is National Cyber Security Awareness Month. NCSAM is a public awareness campaign to encourage everyone to protect their computers and identities.  This week: EMAIL. Avoid these common mistakes. -Hit Send then wish you hadn’t?- Did you know that gmail has an “unsend” function? To be honest it’s not able to recall a sent message,

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PeopleSoft system maintenance Saturday, 9/30

We will be performing routine maintenance on our PeopleSoft systems on Saturday, 9/30. HR and Financials will be unavailable between 8am and 9am. The Student Records system will be unavailable from 9am to 2pm. – from Criss Laidlaw, Office for Information Technology

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Toner calls from Business Technologies, Inc.

Business Technologies, Inc. out of Georgia has been calling departments to confirm pcard numbers in order to ship them toner. They make it sound like it is a standing order and that they are doing business with the College. This is partially a scam and you should not be purchasing toner from this company. If

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OIT recommends waiting on new Mac OS – High Sierra

OIT staff have been testing the beta version of the new Mac OS [High Sierra] which should be available in a few days. At this time we do not recommend upgrading. It has been our experience that new releases of an OS require fixes or updates that are normally addressed within the first 30 to

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Google Team Drive now available

Great new Google feature – Team Drives Team Drives are shared spaces where groups can easily store, search, and access their files from anywhere. Unlike files in My Drive, files in Team Drive belong to the team instead of an individual. Even if members leave Williams, the files stay in place so your team can

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GLOW Workshop Series: Creating Video Content with Panopto (Fac/Staff)

Panopto is GLOW’s new “Course Media Gallery” tool. This workshop is for Faculty and Staff. It will cover the basics of the program such as bookmarking, organizing media content with folders, and creating short derivatives, as well as the screencasting feature that you can use to create instructional video content including narrated PowerPoint presentations and

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Disasters and Data Breaches, Watch for Scams

No doubt you’ve seen the headlines about the data breach at Equifax, a credit-reporting company, which affects as many as 143 million individuals. While there is no correlation between Williams and this breach, we wanted to take a few moments to increase awareness of the situation, which may likely impact many of our faculty, staff

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The ELC will resume standard office hours Monday the 28th

The Equipment Loan Center will return to standard office hours: Monday – Friday 9:30AM – Noon / 1:00pm – 4:45PM -from Jim Lillie, Equipment Loan Center (ELC)

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PaperCut Upgrade 8/14/17

On Monday, August 14th, we will upgrading the PaperCut system. The upgrade is slated from 9am to 1pm, during which time printing will be unavailable. After the upgrade, you may be prompted to login to PaperCut when you submit your next print job. from David E. Parks, Ofc for Information Technology

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This morning’s printing issue has been resolved

The problems with printing that many on campus experienced has been resolved.  If prompted to install a new driver please accept it.  

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Upcoming summer shutdowns: Access to college services from off campus

During the upcoming summer shutdowns you will still have access to many Williams services from off campus. Email, Calendar and Drive are simple. Access to other systems like Peoplesoft and Glow will work in the same way you have accessed previously. We recommend you test these from home this week to avoid surprises. Some faculty

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