Announcements

Be Aware of Holiday Scams and Campaigns

US-CERT (United States Computer Emergency Readiness Team) reminds users to remain vigilant when browsing or shopping online this holiday season. Emails and ecards from unknown senders may contain malicious links. Fake advertisements or shipping notifications may deliver attachments infected with malware. Spoofed email messages and phony posts on social networking sites may request support for

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Use Caution With Email Attachments

Many familiar attachment types can be used to deliver viruses –  including PDFs, Word documents, zip files and PowerPoints. Recent examples have come in as invoices or bills, but they can also appear to be normal documents from people you know. The US Computer Emergency Readiness Team (US-CERT) has many good recommendations for keeping yourself and

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Toner Recycling Program Change

Our print management company, CBS, has partnered with a new toner recycling program. In order to further reduce waste, empty toner cartridges will be shipping in boxes of six rather than one at a time. Cartridge drop off locations:  We have placed seven boxes in different areas on campus in which you can drop off

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New look and feel coming to Google Calendar on the Web!

Starting Tuesday November 14, 2017, a fresh look and new features will be available for Google Calendar on the web to help you manage your time more efficiently and get more done. The update also incorporates a modern color palette, sleek design, and a responsive layout that auto-adjusts to your screen size.   A button

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Important! Windows and Mac OS updates- verify NOW

Along with the WannaCry cryptolocker vulnerability from May the recent cracking of the WPA2 wi-fi security protocol is a reminder that Operating System updates are one of the main protections against such threats. Please take the time RIGHT NOW to verify your Mac or PC computer is up to date. Simple instructions on running or

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OS updates

Vulnerabilities in Windows and Mac OS are discovered all the time.  Microsoft and Apple release critical updates (patches) to remove these vulnerabilities.  It is important for you to allow these updates to install, and also to check occasionally to be sure you are receiving them correctly. Please verify your Windows computer is up to date:

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Gmail.app for iOS: OIT recommended email app for iPhone & iPad

The official Gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account support and search that works across all your mail. Download Gmail.app for iOS from the Apple Store: https://itunes.apple.com/us/app/gmail-email-by-google/id422689480? The official Gmail app brings the best of Gmail to your iPhone or iPad with real-time notifications, multiple account

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Having trouble with passwords? A password manager can help.

A password manager like LastPass can securely store your many, many passwords – or generate new complex ones. You’ll only need to remember the one master password to access them. Other benefits include protection against phishing and off campus account compromises. Full information is available at: http://oit.williams.edu/help-docs/lastpass-password-manager/ A brief introduction if you are not familiar with

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One easy step to account security: Two factor authentication

Two-step is one of the best and easiest things you can do to make sure your accounts don’t get hacked. You sign in with something you know (your password) and use something you have (commonly a mobile phone). Many faculty, staff and students at Williams have already signed up – don’t be the last one!

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Security with email – tips from OIT

October is National Cyber Security Awareness Month. NCSAM is a public awareness campaign to encourage everyone to protect their computers and identities.  This week: EMAIL. Avoid these common mistakes. -Hit Send then wish you hadn’t?- Did you know that gmail has an “unsend” function? To be honest it’s not able to recall a sent message,

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PeopleSoft system maintenance Saturday, 9/30

We will be performing routine maintenance on our PeopleSoft systems on Saturday, 9/30. HR and Financials will be unavailable between 8am and 9am. The Student Records system will be unavailable from 9am to 2pm. – from Criss Laidlaw, Office for Information Technology

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Toner calls from Business Technologies, Inc.

Business Technologies, Inc. out of Georgia has been calling departments to confirm pcard numbers in order to ship them toner. They make it sound like it is a standing order and that they are doing business with the College. This is partially a scam and you should not be purchasing toner from this company. If

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OIT recommends waiting on new Mac OS – High Sierra

OIT staff have been testing the beta version of the new Mac OS [High Sierra] which should be available in a few days. At this time we do not recommend upgrading. It has been our experience that new releases of an OS require fixes or updates that are normally addressed within the first 30 to

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Google Team Drive now available

Great new Google feature – Team Drives Team Drives are shared spaces where groups can easily store, search, and access their files from anywhere. Unlike files in My Drive, files in Team Drive belong to the team instead of an individual. Even if members leave Williams, the files stay in place so your team can

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GLOW Workshop Series: Creating Video Content with Panopto (Fac/Staff)

Panopto is GLOW’s new “Course Media Gallery” tool. This workshop is for Faculty and Staff. It will cover the basics of the program such as bookmarking, organizing media content with folders, and creating short derivatives, as well as the screencasting feature that you can use to create instructional video content including narrated PowerPoint presentations and

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Disasters and Data Breaches, Watch for Scams

No doubt you’ve seen the headlines about the data breach at Equifax, a credit-reporting company, which affects as many as 143 million individuals. While there is no correlation between Williams and this breach, we wanted to take a few moments to increase awareness of the situation, which may likely impact many of our faculty, staff

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The ELC will resume standard office hours Monday the 28th

The Equipment Loan Center will return to standard office hours: Monday – Friday 9:30AM – Noon / 1:00pm – 4:45PM -from Jim Lillie, Equipment Loan Center (ELC)

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PaperCut Upgrade 8/14/17

On Monday, August 14th, we will upgrading the PaperCut system. The upgrade is slated from 9am to 1pm, during which time printing will be unavailable. After the upgrade, you may be prompted to login to PaperCut when you submit your next print job. from David E. Parks, Ofc for Information Technology

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This morning’s printing issue has been resolved

The problems with printing that many on campus experienced has been resolved.  If prompted to install a new driver please accept it.  

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Upcoming summer shutdowns: Access to college services from off campus

During the upcoming summer shutdowns you will still have access to many Williams services from off campus. Email, Calendar and Drive are simple. Access to other systems like Peoplesoft and Glow will work in the same way you have accessed previously. We recommend you test these from home this week to avoid surprises. Some faculty

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OIT Summer Maintenance Day – July 29th

Saturday, July 29th is OIT’s annual summer maintenance day.  Between 5:30am and 9:30am there will be several network outages that will make most OIT services (from the Jesup Data Center) sporadically unavailable. During these 4 hours it is best to plan that NO OIT services will be available.   Google applications (including email and calendar)

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GLOW: Assignment and Page Duplication (New Feature)

As of July 15, 2017, instructors can duplicate existing Assignments and Pages. The duplication option for the Assignments is located in the Settings menu for every available assignment. When an assignment is copied, the word Copy is added to the end of the assignment name.   The duplication option for the Page is located in the Settings menu

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GLOW: The new Course Media Gallery

The new video streaming service (Panopto) in GLOW is available now replacing the old system, Kaltura. While we are working on the transition, note that both the old and new systems will be available. However, please start using “Panopto Media Gallery” for your Fall courses instead of “Course Media Gallery.” Here is how to upload files. 

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July 2017 Security: What to do when you’ve been hacked

Face it: Hackers Gonna Hack. Compromised accounts happen. Quick identification and response can reduce the harm done to your accounts and your personal information. Educause has come up with some remediation steps for you to follow. First, how can you tell if you’ve been hacked or scammed in the first place? Clever hackers don’t make it obvious (they

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What is GLOW?

Glow is Williams’ Course Management System (glow.williams.edu). It’s a web-based and easy to use platform that supports instructors in their teaching and communication with students. Glow provides a suite of tools that makes it easy to put course materials online, including video and audio. It can also help faculty engage with students in a variety

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