Articles by Lynn Melchiori

Short Network Downtimes over the next few days

OIT will be applying updates to the 7 distribution switches on campus which will cause a 15 minute network downtime at some point for everyone. We have scheduled these so their impact should be minimal, as most are scheduled in the early morning hours before 7:00am. At some point between Tuesday afternoon at 5:00 PM

Continue Reading →

Inventorying of networked printers during the week of July 11th.

To keep improving printing on campus, OIT and our print management vendor, CBS, will be inventorying networked printers on campus next week. We will gather location and configuration pages from each shared networked printer. There shouldn’t be any disruption to you and we won’t be inventorying individual non networked printers. – Terri-Lynn Hurley, x.4129

Continue Reading →

New lynda.com login method, effective after July 11th

How you log in to lynda.com is about to be changed. After Monday, July 11th, please use your Williams username and password. Your current lynda.com username and password will not work. For more information, please refer to this guide page: https://oit.williams.edu/help/lynda/lynda-com-signin/ MORE: http://web.williams.edu/messages/show.php?id=38270 How you log in to lynda.com is about to be changed. After

Continue Reading →

The ELC will be back to summer hours on Monday the 20th

The ELC (Equipment Loan Center) will change to summer hours starting on Monday the 20th. Summer hours are: 9:00 am to 12:00 pm from Jim Lillie, ELC Equipment Loan Center

Continue Reading →

Computer recycle and reuse project starts Wednesday

OIT will be accepting old computer equipment at the college Agway barn next week on Wednesday, Thursday and Friday. Hours are from 12:30 to 2:30. A Williams ID is required to drop off equipment. We can only accept personal computing equipment, not items from businesses. The program run Wednesday, Thursday and Friday June 1, 2,

Continue Reading →

Brief website downtime May 10th for database upgrade

OIT and the web team will be upgrading the main web server database between 6 a.m. and 6:30 a.m. on Tuesday May 10th. Please be prepared for 5 or 10 minutes of website downtime during this window. from Carl E. Strolle, Office of Communications

Continue Reading →

Subject: hi prnt… phishing scam

Many are reporting having received emails that appear to have been sent by their own email address with the Subject Line: hi prnt Please delete this newest of phishing attempts. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you responded

Continue Reading →

Educause Security Campaign May Edition – Secure Your Devices

With an increasing amount of sensitive data being stored on personal devices, the value and mobility of smartphones, tablets, and laptops make them appealing and easy targets. These simple tips will help you be prepared in case your laptop is stolen or your smartphone is missing. It is essential to physically secure your mobile devices

Continue Reading →

More Phishing: “Prompt response required! Past due inv. #HTD361049595”

Another round of phishing has arrived in many of our Inboxes today. Subject Line: Prompt response required! Past due inv. #HTD361049595 Body: Hello, I am showing that invoice HTD361049595 is past due. Can you tell me when this invoice is scheduled for payment? Thank you, Jake Gill Accounts Receivable Department DDD GROUP PLC (658) 707

Continue Reading →

Williams College Google Drive Use Policy

Data owned, used, created or maintained by the College is classified into the following four categories (see the Williams College Confidentiality Policy for more detail) PROTECTED and NOT Approved for Williams College Cloud Storage (ex. Google Drive, Dropbox, etc.) State and Federal laws and some contracts impose stringent requirements for protecting certain types of information. 

Continue Reading →

Print preview glitch in Chrome and gmail for Mac – fix available

We have traced the problem to a specific version of Google Chrome. Please take a moment to check your version and update if needed. In the upper right corner of Chrome click the button with three horizontal lines, Help, About Google Chrome. If you see an update available, accept it then quit and reopen Chrome.

Continue Reading →

Fraudulent “Toner” Calls

We have received several reports from departmental admins about a Scott Thomas from Corporate Services calling in regards to toner purchases.  He is telling them that he has their pcard information and that he is going to charge them, he just needs to confirm the pcard number. This is yet another phishing attempt.  Please do not

Continue Reading →

Phishing Phone Calls…

OIT has received reports of suspicious phone calls where the caller mentions a name on campus and a department.  As with suspicious emails that ask for information, the same guidelines apply to calls, texts, etc. Do not supply personal information, usernames and passwords. If you do receive a call that sounds suspicious and feel that it

Continue Reading →

Phishing Attempt-“Email Mentainance”

Another round of phishing has arrived in many Inboxes over the weekend.  The body of the email contains the follow: “Your email account has used 90% of its allowable storage space. Once your account exceeds the allowable storage space you will be unable to receive any email. ” The from address is: tecsupport@williams.edu, which is

Continue Reading →

The Human Resources system has a new look to it!

The Human Resources system has a new look to it, including the login page, which now has a blue background.  This is due to this weekend’s upgrade of the system. The URL continues to be https://ephr.williams.edu. We’d like to take this opportunity to remind faculty and staff to always check URL’s in your web browser’s

Continue Reading →

PeopleSoft Human Resources system upgrade starts Friday, 2/26

The PeopleSoft Human Resources system, including time reporting and approval capabilities, will be upgraded this weekend. The system will become unavailable at noon on Friday, February, 26th. It should be back online by Sunday evening. The URL for logging in will remain the same (ephr.williams.edu).  The login page background will be blue, rather than white,

Continue Reading →

Security awareness: Guard your privacy online

Educause has created an Annual Campus Security Awareness Campaign. Piggybacking on this program, OIT will present monthly security posts designed to help the Williams community work with technology in a safe and efficient manner. January’s edition (a few days late) is on online privacy. There are many precautions end users can take to protect themselves

Continue Reading →

Its That Time Again! Billy is Back!

CET and CLiA are pleased to be sponsoring our annual Movie Madness Short Film Competition! Win up to $100 of media gear from B&H Photo! Get all the info here.

Continue Reading →

Security improvement when remotely accessing office computers

Starting Feb 1 all Remote Desktop Protocol connections (typically Remote Desktop for PC and VNC for Macs) will need to use the Cisco VPN. If you are in an Administrative office you are likely already doing this. But if you connect to your office computer without running the VPN client you will need to start

Continue Reading →

Spear phishing emails – scams that exploit relationships

We’ve recently seen spear phishing emails which appear to come from someone you know, like a supervisor, asking to set up a money transfer or other financial transaction. If this were something you might do as part of your job it may not appear overly suspicious. Spear phishing differs from regular email scams in that

Continue Reading →

Newest SPAM- Subject: Mailbox Update

We have been receiving reports of many receiving these scam emails. You can simply delete the message. How can you easily tell this is a scam? The From address does not make sense. The subject line does not follow OIT standards. If you hover your mouse over the Click here link (without clicking) you will see

Continue Reading →

Extended absence greetings in the new phone system

OIT is changing the default action of an alternate greeting to not accept messages. In the old system you were able to record an extended absence greeting which did not allow the caller to leave you a message. In the new system, an alternate greeting is used but by default it did allow the caller

Continue Reading →

Enabling Voicemail to Email Notification

OIT is happy to announce the availability of voicemail to email notification. Please visit http://oit.williams.edu/telecommunications-upgrade/telecommunications-documentation/voicemail/ for instructions on how to enable the notification and the different options you have to configure some browsers to play back your messages. If you have any questions, please contact the Faculty Staff Support Desk at x4090 or email desktop@williams.edu.

Continue Reading →

Using the Video Studio and 3D Printing with Your Students

Come to the lunch talk on Friday, December 11th, and see how faculty and students are making use of the new Studio 275 and 3D printing facilities in their classes. Lunch in the FCC (CET/Sawyer Room 276) noon to 1pm on Friday December 11th. RSVP to http://goo.gl/forms/EFSFLE3E0j appreciated as lunch will be provided.

Continue Reading →

Cybersecurity month tip #4 – Recognizing and Avoiding Scams

Contacted out of the blue? Sound too good to be true? Pause and think about it. Online financial scams are the same scams that have been perpetrated for years just made easier through the use of email and social media. Unsolicited email is the starting point for many scams. Before the advent of email, a

Continue Reading →