Articles by Lynn Melchiori

Newest phishing attempt: Subject: building trust

We are receiving numerous reports of a new phishing attempt that looks like a PDF being shared through Google Drive. It has the Subject Line: building trust. Please delete it. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you

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Phishing attempt: secure document circular

Many are reporting having received emails with the Subject Line: secure document circular Please delete this newest of phishing attempts. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you responded to a phishing email or logged in to a fake

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ELC back to standard hours on Tuesday the 6th

Equipment Loan Center office hours: Monday through Friday 9:30 am – 4:45 pm (We are closed for lunch from 12:00 to 1:00.) from Jim Lillie, Equipment Loan Center ELC

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Update your iPhones and iPads to iOS 9.3.5

To install the update on your iOS device, launch the Settings app, then tap General > Software Update. With previous versions of iOS, there are vulnerabilities that can allow someone to hijack the iPhone or iPad and control or monitor it remotely. If you device isn’t upgraded, there are numerous apps that a hacker could

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Brief Early Morning Network Maintenance & Testing (8/23)

To complete summer maintenance and test our systems, OIT will be working on the network between 6:30AM-7:30AM on 8/23 (Tuesday). There may be short 5-10 minute Internet outages during this time. We will be testing our firewalls and updating some of our routing to make sure the network is ready for the upcoming semester. Any

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Inbox for Google released to Williams

On Monday, August 15, Google will release Inbox for Google Apps for Education. Inbox is a different way to use email from the web or mobile device. You can choose to try it or you can choose to decline. The standard Gmail web interface and mobile app continue to be the recommended and best supported

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OIT Summer Maintenance Day – July 30th

Saturday, July 30th is OIT’s annual summer maintenance day.  Between 5:30am and 9:30am there will be several Internet outages as we upgrade the equipment that connects us to the Internet. There will be one Internet Outage of up to 30 minutes, and 2-3 shorter outages of 2-5 minutes.  Also, during that time our Peoplesoft and Alumni Advance applications will be

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Wireless Network Names

Our Purple Air wireless network has been reconfigured, so “Purple Air 5Ghz” is redundant and will be removed July 26. Your device will automatically connect to the Purple Air network instead. As part of continually improving our wireless network at the college, we’ve updated the configuration and no longer need the “Purple Air 5Ghz” ID.

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Email scans from Konica Bizhubs may end up in your Spam folder

OIT has recently received reports of Konica Bizhubs scans not working. After some investigation it turns out the scanned documents are being delivered to the Spam folder. Please click here for some solutions:  http://oit.williams.edu/help-docs/scanned-docs-in-spam/ – from Terri-Lynn Hurley, Ofc for Information Technology

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Short Network Downtimes over the next few days

OIT will be applying updates to the 7 distribution switches on campus which will cause a 15 minute network downtime at some point for everyone. We have scheduled these so their impact should be minimal, as most are scheduled in the early morning hours before 7:00am. At some point between Tuesday afternoon at 5:00 PM

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Inventorying of networked printers during the week of July 11th.

To keep improving printing on campus, OIT and our print management vendor, CBS, will be inventorying networked printers on campus next week. We will gather location and configuration pages from each shared networked printer. There shouldn’t be any disruption to you and we won’t be inventorying individual non networked printers. – Terri-Lynn Hurley, x.4129

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New lynda.com login method, effective after July 11th

How you log in to lynda.com is about to be changed. After Monday, July 11th, please use your Williams username and password. Your current lynda.com username and password will not work. For more information, please refer to this guide page: https://oit.williams.edu/help/lynda/lynda-com-signin/ MORE: http://web.williams.edu/messages/show.php?id=38270 How you log in to lynda.com is about to be changed. After

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The ELC will be back to summer hours on Monday the 20th

The ELC (Equipment Loan Center) will change to summer hours starting on Monday the 20th. Summer hours are: 9:00 am to 12:00 pm from Jim Lillie, ELC Equipment Loan Center

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Computer recycle and reuse project starts Wednesday

OIT will be accepting old computer equipment at the college Agway barn next week on Wednesday, Thursday and Friday. Hours are from 12:30 to 2:30. A Williams ID is required to drop off equipment. We can only accept personal computing equipment, not items from businesses. The program run Wednesday, Thursday and Friday June 1, 2,

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Brief website downtime May 10th for database upgrade

OIT and the web team will be upgrading the main web server database between 6 a.m. and 6:30 a.m. on Tuesday May 10th. Please be prepared for 5 or 10 minutes of website downtime during this window. from Carl E. Strolle, Office of Communications

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Subject: hi prnt… phishing scam

Many are reporting having received emails that appear to have been sent by their own email address with the Subject Line: hi prnt Please delete this newest of phishing attempts. For more information about phishing emails check out: Phishing Emails If you did reply to one please follow directions at: What to do if you responded

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Educause Security Campaign May Edition – Secure Your Devices

With an increasing amount of sensitive data being stored on personal devices, the value and mobility of smartphones, tablets, and laptops make them appealing and easy targets. These simple tips will help you be prepared in case your laptop is stolen or your smartphone is missing. It is essential to physically secure your mobile devices

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More Phishing: “Prompt response required! Past due inv. #HTD361049595”

Another round of phishing has arrived in many of our Inboxes today. Subject Line: Prompt response required! Past due inv. #HTD361049595 Body: Hello, I am showing that invoice HTD361049595 is past due. Can you tell me when this invoice is scheduled for payment? Thank you, Jake Gill Accounts Receivable Department DDD GROUP PLC (658) 707

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Williams College Google Drive Use Policy

Data owned, used, created or maintained by the College is classified into the following four categories (see the Williams College Confidentiality Policy for more detail) PROTECTED and NOT Approved for Williams College Cloud Storage (ex. Google Drive, Dropbox, etc.) State and Federal laws and some contracts impose stringent requirements for protecting certain types of information. 

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Print preview glitch in Chrome and gmail for Mac – fix available

We have traced the problem to a specific version of Google Chrome. Please take a moment to check your version and update if needed. In the upper right corner of Chrome click the button with three horizontal lines, Help, About Google Chrome. If you see an update available, accept it then quit and reopen Chrome.

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Fraudulent “Toner” Calls

We have received several reports from departmental admins about a Scott Thomas from Corporate Services calling in regards to toner purchases.  He is telling them that he has their pcard information and that he is going to charge them, he just needs to confirm the pcard number. This is yet another phishing attempt.  Please do not

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Phishing Phone Calls…

OIT has received reports of suspicious phone calls where the caller mentions a name on campus and a department.  As with suspicious emails that ask for information, the same guidelines apply to calls, texts, etc. Do not supply personal information, usernames and passwords. If you do receive a call that sounds suspicious and feel that it

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Phishing Attempt-“Email Mentainance”

Another round of phishing has arrived in many Inboxes over the weekend.  The body of the email contains the follow: “Your email account has used 90% of its allowable storage space. Once your account exceeds the allowable storage space you will be unable to receive any email. ” The from address is: tecsupport@williams.edu, which is

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The Human Resources system has a new look to it!

The Human Resources system has a new look to it, including the login page, which now has a blue background.  This is due to this weekend’s upgrade of the system. The URL continues to be https://ephr.williams.edu. We’d like to take this opportunity to remind faculty and staff to always check URL’s in your web browser’s

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PeopleSoft Human Resources system upgrade starts Friday, 2/26

The PeopleSoft Human Resources system, including time reporting and approval capabilities, will be upgraded this weekend. The system will become unavailable at noon on Friday, February, 26th. It should be back online by Sunday evening. The URL for logging in will remain the same (ephr.williams.edu).  The login page background will be blue, rather than white,

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