Office for Information Technology

Mac OSX 10.11 El Capitan - OIT recommends waiting to update

Apple will be releasing the latest version of their operating system, El Capitan, on September 30. We currently recommend that you DO NOT upgrade for any computers used to access Williams systems. El-Capitan is an update to Yosemite (10.10) with fixes, updates and a number of new features that will be available on existing hardware, more »

The Equipment Loan Center will be closed this Friday

We will return to standard office hours on Tuesday. -Jim Lillie, ELC Equipment Loan Center

ELC back to standard office hours Monday the 31st

The Equipment Loan Center is back to standard office hours. Monday, Thursday 10:00AM – Noon & 1:00pm – 4:45PM Tuesday,Wednesday, Friday 9:00am – Noon & 1:00pm – 4:45pm -Jim Lillie, ELC – Equipment Loan Center

Internet configuration testing early Wednesday (5:00 to 6:30AM)

Due to a power outage in Albany, we experienced a campus Internet outage last Friday morning.  The college has two connections to the Internet so this outage should not have occurred.  We adjusted our configuration and will test this Wednesday morning between 5:00 AM and 6:30 AM to minimize the disruption to you.  During these more »

Glow Workshops in August

OIT will offer three workshops in August ( Using examples from actual Williams Glow courses taught last year, this one hour workshop will illustrate ways Glow can support teaching and learning and demonstrate how to prepare and set up your course on Glow from scratch. The first half of the workshop will introduce Glow navigation, more »

All OIT classroom and lab computers to be erased

All OIT lab and classroom computers are to be erased and re-imaged over the next 4-5 weeks. OIT will be preparing computers in OIT computer labs, library public spaces, and lecterns in classrooms for the Fall 2015 term.  This is standard procedure every August. If you have stored any data that is important to you more »

LISTSERV Upgrade Tonight

OIT will be upgrading the main college LISTSERV on Tuesday, July 14, at 8PM. We expect the downtime to be about 30 minutes. Any messages sent to the LISTSERV during the downtime will be queued and delivered when the new LISTSERV comes online.

Downtime for Netware Server Hector, Thursday (6/25) at 8:00 PM

OIT will be doing preventative maintenance on the Netware file server Hector starting at 8:00 PM to correct file system issues. All volumes on Hector will be unavailable from 8:00PM to approximately 10:00PM. No other network services will be affected. Not all users will be impacted, but if you use one of the following Hector more »

Updated Google Portal now available!

Browse our revised Google Portal at which now includes important  announcements as well as: Tips and Tricks, FAQs, Google Guides and more.

Faculty/Staff Office and "Phone Extension" Moves

The new phone and voicemail system has made it easier for OIT to move an extension from one office phone to another. We have a process in place to do this, so it is very important that the physical phone not be moved. If you are planning an office move please fill out one of more »

Google is currently experiencing a delay with email response times

Update: The Google email delay issues have been resolved. Previous Post: Email is not being delivered within the normal time frame.  Google is working on the problem. Google Status Report: 6/9/15, 2:33 PM We’re investigating reports of an issue with Gmail. We will provide more information shortly. Users will notice email delivery delays affecting both inbound and more »

Computer recycle and reuse project starts Wed., June 3rd

OIT will be accepting old computer equipment at the college Agway barn this week on Wednesday, Thursday and Friday. Hours are from 12:30 to 2:30. A Williams ID is required to drop off equipment. We can only accept personal computing equipment, not items from businesses. Please do not put your computer equipment in the trash more »

Upgrade of the OIT "Williams Help Desk" ticket system

On Wednesday, May 20th from 4:00 p.m. to 6:00 p.m., OIT will be upgrading our “Williams Help Desk” ticket system. Please do not submit any tickets during this time. You may call the Faculty/Staff Support Desk at x.4090,  the Student Support Desk at x.3088 or email for assistance and we will make sure a ticket is submitted for you once more »

Emergency Downtime notice for April 11 at 6:00 AM

OIT staff have determined that ​the ​​core ​campus ​router is having significant performance issues and that an emergency reboot is required​. We will be doing this work on Saturday morning (April 11th) at 6:00 AM​ ​to minimize the impact​ on our users​. This router takes 30-45 minutes to shutdown and reboot. During this period, the more »

POSTPONED: Change to PurpleAir (wireless) for Faculty/Staff on Thursday 6:30 am

The change to the IP address space for Purple Air scheduled for Thursday morning has been postponed until a later date.