Office for Information Technology

Changes to Glow

Glow receives periodic updates for security, reliability and usability.  On September 27th there were several changes made to Glow, most notably the link to assignments will no longer appear at the top of the page. Assignments are of course still accessible, but will need to be accessed by going to a course first, and entering more »

Signup for basic Williams Gmail and Calendar Training

As Williams College continues the process of moving to Google Apps for Education, OIT is scheduling ongoing training sessions covering the basics of both email and calendaring. MORE: from Michael Richardson, Ofc for Information Technology

Phone outage on Monday July 21, 2014

Yesterday about 900 phone extensions were down from 2:50 p.m. to 4:25 p.m. due to an unexpected failure. We know that everyone depends on phones and we sincerely apologize for the inconvenience this must have caused you. We are monitoring the system. We plan to have a new phone system by next winter. from Dinny more »

Some of the phones on campus are "down"

Some phones on campus are down with no dialtone. OIT is aware of this and working on the issue.

Meeting Maker to Google Migration is Complete!

After months of diligent teamwork OIT has successfully completed the migration of the Meeting Maker calendaring system to the Google Apps for Education (GAE) calendar. Here is a list of interesting stats: Prior to the calendar migration all the 440 Williams employees who used Meeting Maker had to have their email accounts migrated to Google more »

Glow upgrade: New workshop dates and topic

We are pleased to announce new times for the general workshops in July and August as well as new workshops focused on specific topics. For more information or to sign up, please see . Full information about the migration is available at – Jonathan Morgan-Leamon, Ofc for Information Technology

Desktop Systems is moving! Thursday, June 12

On Thursday June 12th the Faculty Staff Support Desk will be moving from the second floor of Jesup to the third floor, Room 317.  Slightly limited technical support will be available during this transition.  During the day we will have our summer student technology consultants covering the Faculty Staff Support phone line, x4090.  They will more »

Long distance calls to the 617 area code

We have been experiencing problems with some calls to the 617 area code, including the Williams Investment Office in Boston.  Calls were taking up to a full minute to connect, which is unacceptable.    We expect calls to go through quickly and most people have assumed that their calls would not go through at all and more »

Drop-in Support at MEC ends Friday

Drop-in support hours at the Media Education Center (Jesup 316) and Jesup 101 will end Friday, 3/21. Faculty needing media production support during spring break should contact their iTech liaison for an appointment. Drop-in support will resume Monday, April 7. from Tamra L. Hjermstad, Ofc for Information Technology

No Drop-In Hours in MEC Tomorrow

There will be no drop-in support hours in the Media Education Center or Jesup 101 on Friday this week in observance of Winter Carnival.  Please plan accordingly. from Tamra L. Hjermstad, Ofc for Information Technology


Admins: Administering | Creating a Listserv | Deleting a Listserv Users: Subscribing | Unsubscribing | Monitoring All: Complete Manuals and Documentation from L-Soft International, Inc. Listserv Administration If you are the owner of a list running on the Williams Listserver (as opposed to the WSO Listserver), use the LSoft Listserv interface to perform administrative functions. Links to documentation are available there for both subscribers and owners more »

Drop-in Support at MEC Ends Today

Winter Study “drop-in” support shifts at the Media Education Center end today at 5 PM. Drop-in support will resume for spring semester on 2/10. Faculty needing media production support should contact their iTech liaison. from Tamra L. Hjermstad, Ofc for Information Technology

Win an iPad Mini! Movie Madness Entry Form Now Available!

The entry form for the 4th Annual Movie Madness competition is now live on the MEC site. Not sure what it is or how to participate? Check out the MEC home page. Its not too late to put together an entry and we can help! – from Tamra L. Hjermstad, Ofc for Information Technology

Drop-In hours are back at MEC

The Media Education Center (Jesup 316) has a reduced “drop-in” support schedule for Winter Study starting today: M,W,F – 10 AM to noon & M through F – 2-5 PM. More info at:             from Tamra L. Hjermstad, Ofc for Information Technology

Daily Messages for those in the community

For those in the community who would like to receive Daily Messages please send an email (using the email account that you would like the Daily Messages sent) to: -in the body of the message type the following:   subscribe DM-subscription-L Firstname Lastname   (Please note: in the line above you would enter your more »