Office for Information Technology

Emergency Downtime notice for April 11 at 6:00 AM

OIT staff have determined that ​the ​​core ​campus ​router is having significant performance issues and that an emergency reboot is required​. We will be doing this work on Saturday morning (April 11th) at 6:00 AM​ ​to minimize the impact​ on our users​. This router takes 30-45 minutes to shutdown and reboot. During this period, the more »

POSTPONED: Change to PurpleAir (wireless) for Faculty/Staff on Thursday 6:30 am

The change to the IP address space for Purple Air scheduled for Thursday morning has been postponed until a later date.    

Change to PurpleAir (wireless) for Faculty/Staff on Thursday 6:30 am

OIT will be changing the IP address space for Purple Air (wireless) for Faculty/Staff. This transition should be seamless. If you do experience a problem, try changing your WiFi selection from Purple Air to some other SSID (from list of available networks) and then change back. When you use the wireless SSID known as Purple more »

Google issue affecting IMAP connections

Google technicians are working on an issue that we reported to them concerning IMAP email having a variety of problems, mainly with deleting messages and sending.  They will notify us once it is resolved. Below is Google’s update: We’re aware of a problem with Gmail affecting a significant subset of users. The affected users are more »

Reminder: old Glow retires at 4pm today Please log out until 4:30pm

The old version of Glow will be retired, and the new version will take over the main address “”. The conversion will take about half an hour, during which time access to both systems will be sporadic. Please log out of both systems before 4pm. MORE: from Jonathan Morgan-Leamon, Ofc for Information Technology

REMINDER: Possible short disruption of phone system 1/19 6:00PM

We will be testing incoming/outgoing calling on our new phone system Monday evening from 6:00PM to 6:30 PM. During this test, there may be a short disruption of service on our current phone system. We have scheduled a test of our incoming and outgoing lines for Monday, January 19th at 6:00 PM. We will temporarily more »

New phishing attempt: Subject: EMAIL ALERT!

You may find this in your Inbox-   Subject: EMAIL ALERT!, from Dropbox…. It reads: “your mailbox has exceeded its quota/limit you may not be able to receive or send new mails until you re-validate.” Please do NOT  click their link “Click HERE to revalidate your email” or reply to it.   Delete it. For more information more »

Telephone & voicemail upgrade - information sessions scheduled

General information sessions are scheduled to go over the time line of our project and an overview of what changes you will see with the new system. Information sessions are scheduled for Tuesday, December 16th at 3:00 and Thursday, December 18th at 2:00. Both will be held in Jesup room 206. To register for these more »

Glow: Timetable for the retirement of old Glow available

The old version of Glow will be available for use in Winter Study alongside the new version, again giving faculty the choice of which system to use. Timetable for the retirement of the old version of Glow: Monday, February 2, 2015: After the end of Winter Study, old Glow should be considered “read-only”. It will remain available throughout more »

New SPAM- "Your friend shared a folder with you on iCloud

This is a phishing attempt! If you received an email referencing a shared folder on iCloud please delete it. For more information concerning how to identify a phishing attempt please read Scam and Phishing Identification and, IF you did reply to one: “What to do if you responded…” -Lynn Melchiori – Desktop Systems

Newest phishing attempt... "Re-Validate Your Account"

You may find this in your Inbox, Subject Line: Re-Validate Your Account Please do NOT reply to it, delete it. For more information concerning how to identify a phishing attempt please read Scam and Phishing Identification and, IF you did reply to one: “What to do if you responded…” -Lynn Melchiori – Desktop Systems

Clarification about Google Consumer Apps agreements

OIT enabled Google’s Consumer Apps inside our Williams domain on Sept. 30. Please note that when you launch a Consumer App you are agreeing to Google’s terms of service for that app. Some apps will then present you with an additional agreement to agree to explicitly, but most are implicit in the launch. For details more »

Caution on upgrading to OSX 10.10 Yosemite

Mac OSX 10.10 Yosemite was released by Apple as a free upgrade on 10/16.  OIT recommends waiting to install until we have fully tested the operating system for compatibility with our existing systems. We currently know of the following issues: After the upgrade Java needs to be re-installed to work with our printing system. A more »

CET Makerspace in Sawyer Open For 3d modeling, scanning and print

Curious about 3d modeling, scanning, or printing? Come by the CET, Sawyer 242, from 4:30-6:00p Monday through Friday or 7:00-9:00pm Tuesday and Thursday and learn how! No experience necessary. For details: from Timothy W. Randolph, CET Makerspace

Changes to Glow

Glow receives periodic updates for security, reliability and usability.  On September 27th there were several changes made to Glow, most notably the link to assignments will no longer appear at the top of the page. Assignments are of course still accessible, but will need to be accessed by going to a course first, and entering more »