Office for Information Technology

Glow upgrade: New workshop dates and topic

We are pleased to announce new times for the general workshops in July and August as well as new workshops focused on specific topics. For more information or to sign up, please see . Full information about the migration is available at – Jonathan Morgan-Leamon, Ofc for Information Technology

Desktop Systems is moving! Thursday, June 12

On Thursday June 12th the Faculty Staff Support Desk will be moving from the second floor of Jesup to the third floor, Room 317.  Slightly limited technical support will be available during this transition.  During the day we will have our summer student technology consultants covering the Faculty Staff Support phone line, x4090.  They will more »

Long distance calls to the 617 area code

We have been experiencing problems with some calls to the 617 area code, including the Williams Investment Office in Boston.  Calls were taking up to a full minute to connect, which is unacceptable.    We expect calls to go through quickly and most people have assumed that their calls would not go through at all and more »

Drop-in Support at MEC ends Friday

Drop-in support hours at the Media Education Center (Jesup 316) and Jesup 101 will end Friday, 3/21. Faculty needing media production support during spring break should contact their iTech liaison for an appointment. Drop-in support will resume Monday, April 7. from Tamra L. Hjermstad, Ofc for Information Technology

No Drop-In Hours in MEC Tomorrow

There will be no drop-in support hours in the Media Education Center or Jesup 101 on Friday this week in observance of Winter Carnival.  Please plan accordingly. from Tamra L. Hjermstad, Ofc for Information Technology


Admins: Administering | Creating a Listserv | Deleting a Listserv Users: Subscribing | Unsubscribing | Monitoring All: Complete Manuals and Documentation from L-Soft International, Inc. Listserv Administration If you are the owner of a list running on the Williams Listserver (as opposed to the WSO Listserver), use the LSoft Listserv interface to perform administrative functions. Links to documentation are available there for both subscribers and owners more »

Drop-in Support at MEC Ends Today

Winter Study “drop-in” support shifts at the Media Education Center end today at 5 PM. Drop-in support will resume for spring semester on 2/10. Faculty needing media production support should contact their iTech liaison. from Tamra L. Hjermstad, Ofc for Information Technology

Win an iPad Mini! Movie Madness Entry Form Now Available!

The entry form for the 4th Annual Movie Madness competition is now live on the MEC site. Not sure what it is or how to participate? Check out the MEC home page. Its not too late to put together an entry and we can help! - from Tamra L. Hjermstad, Ofc for Information Technology

Drop-In hours are back at MEC

The Media Education Center (Jesup 316) has a reduced “drop-in” support schedule for Winter Study starting today: M,W,F – 10 AM to noon & M through F – 2-5 PM. More info at:             from Tamra L. Hjermstad, Ofc for Information Technology

Daily Messages for those in the community

For those in the community who would like to receive Daily Messages please send an email (using the email account that you would like the Daily Messages sent) to: -in the body of the message type the following:   subscribe DM-subscription-L Firstname Lastname   (Please note: in the line above you would enter your more »

The ELC will be closing at noon on Wednesday, Dec. 4th

The Equipment Loan Center will be closing early on Wednesday the 4th. We will close at 12:00 noon. -Jim Lillie, Equipment Loan Center

Phishing: "Mailbox Re-Validation" arriving in many Inboxes

There is a new round of phishing/spam emails  arriving in many of our Inboxes. With a fake message stating that “your Williams Password will expire in two (2) Days…”,  the email asks you to click a link…. DON’T! Please delete the message. For more information concerning how to identify a phishing attempt please read Scam and more »

OIT Downtime on Friday, Nov. 15th from 5:30PM to 6:30PM

Networks and Systems will be performing network maintenance on Friday, November 15, from 5:30PM to 6:30PM. This work is an effort to improve network speed and reliability to the iSCSI storage array that feeds some database servers and one of our virtual server environments. The following systems and services will be unavailable during the downtime more »

Webmail and Firefox

A recent update in Firefox has changed how Williams webmail works.  The problem occurs when attempting to either compose new messages or send a reply… only an empty window displays. To correct this new issue please follow these simple steps: In webmail: 1. Select “Options” (upper right corner) 2. In the left column click the + sign next more »

Cloud Mail and Calendar Information Sessions

The Information Technology Committee and Office of Information Technology are hosting two informational sessions on the possible migration of the College’s email and calendar systems to either Google-gmail or Microsoft 365. The sessions will be held on Thursday, November 7th, in room 206 Jesup at 4:00 p.m. to accommodate faculty/staff schedules and at 7:30 p.m. primarily more »