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Student HelpDesk

413-597-3088 

The Student HelpDesk is staffed by Student Technology Consultants (STCs) and located on the 2nd floor of Sawyer Library (CET).

Phone & Walk-in Hours
Mon -Thurs 10 a.m. – 12 p.m.
Friday 10 a.m. –  8 p.m.
Saturday 12 p.m. –  6 p.m.
Sunday 12 p.m. – 12 p.m.

Additional technology support is available at the CET from the Student Media Consultants (SMCs).


Password Changer
Help Forms & Tickets
Help Guides & Training

Faculty/Staff HelpDesk

413-597-4090 

The Faculty/Staff HelpDesk: Located in Jesup Hall Room 303, and the 2nd floor of the Sawyer Library (CET).

Phone & Walk-in Hours
Mon – Fri 8:00 a.m. – 5:00 p.m.
After-hours and weekend help

Classroom Tech Support

413-597-2112

For assistance with classroom computers and projection systems, call Media Services.

Hours
Mon – Thurs 8 a.m. – 7 p.m.
Friday 8 a.m. – 5 p.m.

Instructional Support

Additional technology support is available at the CET from the Student Media Consultants (SMCs).


Password Changer
Help Forms & Tickets
Help Guides & Training

Faculty/Staff HelpDesk

413-597-4090 

The Faculty/Staff HelpDesk: Located in Jesup Hall Room 303, and the 2nd floor of the Sawyer Library (CET).

Phone & Walk-in Hours
Mon – Fri 8:00 a.m. – 5:00 p.m.
After-hours and weekend help

Additional technology support is available at the CET from the Student Media Consultants (SMCs).


Password Changer
Help Forms & Tickets
Help Guides & Training

HelpDesk

413-597-4090 

The HelpDesk is open Mon-Fri, 8 am - 5 pm.

Guest Wireless Access